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The Ritz Carlton, Kapalua
Based ontraveler reviews
Greetings from the Hotel General Manager
Welcome to The Ritz-Carlton, Kapalua and discover Hawaii’s unparalleled luxury destination. One of my favorite amenities is Jean-Michel Cousteau’s Ambassadors of the Environment, which offers an eco/cultural education center with excursions led by expert naturalists. The program inspires guests of all ages to live a more sustainable life and gain a greater understanding of the relationships between land, sea, humans and nature. Aloha!
- Adjacent to the resort, the Honolua Store takes visitors back to the area's plantation past, when this was the place to shop for dry goods and plate lunches. Today, the store offers casual resort wear, souvenirs, groceries, sundries, hot breakfasts, local plate lunches, and deli items.
What to Expect:
- In the lobby that opens onto a veranda above the resort's gardens and pools, guests are greeted with a lei and tropical punch, then escorted to their guestroom or suite. Golfers, families, leisure travelers, and celebrating couples come to The Ritz-Carlton, Kapalua for impeccable service, access to championship golf, and a strong sense of Hawaiian culture and history.
- The resort's 17,500-square-foot spa and fitness center includes fifteen treatment rooms (including outdoor rooms), cardio and strength-training equipment, a steam room, a sauna, and classes such as Pilates and yoga. A daily resort fee covers shuttle service to three secluded beaches, two golf courses, and a tennis complex.
ONE RITZ CARLTON DRIVE
KAPALUA, MAUI, HI
Divided over nine floors and two wings, the 463 guestrooms and suites at the Ritz Carlton Kapalua all have French doors opening to furnished lanais with wrought-iron railings. Amenities include high-speed Internet access (surcharge), featherbeds, complimentary daily newspapers, complimentary bottled water, premium channels, CD players, in-room safes, and turndown service. Island-style decor includes pineapple motifs and local artwork. Marble bathrooms have separate glass-enclosed showers and tubs, double vanities, Spa Fresh toiletries, terry-cloth bathrobes, and scales. Compact refrigerators can be stocked each day with items from an in-room menu (surcharge), and microwaves are available on request (surcharge).
- Air conditioning
- Alarm clock
- Bathroom scale
- Bathroom telephone
- Blackout drapes
- Bottled water in room (complimentary)
- Cable/satellite TV
- CD player
- Child care (in room, surcharge)
- Climate control
- Clock radio
- Complimentary toiletries
- Cribs (infant beds) available
- Designer toiletries
- Electronic/magnetic keys
- Extra towels/bedding in room
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- Internet access - complimentary
- Internet access - high speed
- Internet access - wireless
- Iron/ironing board
- Makeup mirror
- Massage - available in room
- Microwave (on request)
- Multi-line phone
- Non-smoking rooms
- Pay movies
- Premium bedding
- Premium TV channel(s)
- Rollaway beds
- Separate tub and shower
- Sewing kit
- Turndown service
- Voice mail
- Wake-up calls
- Window opens
Surrounded by two 18-hole championship golf courses and a pineapple plantation, The Ritz-Carlton, Kapalua is adjacent to the sandy D.T. Fleming Beach. A 20,000-square-foot sundeck houses a three-tiered pool with poolside bar, two spa tubs, and cabanas (surcharge). Other facilities include tennis and basketball courts, a putting green, and a croquet and bocce ball lawn.
The Ritz Carlton Spa, Kapalua offers treatments (surcharge) based on traditional Hawaiian concepts and ingredients. Hawaiian cultural programs include tours, arts and crafts, and talk-story nights. The Ritz Kids Jean-Michel Cousteau’s Ambassadors of the Environment program (surcharge) provides unique recreational activities from land to sea with trained naturalists for adults, families and children ages 5-12.
The Banyan Tree Restaurant provides a world-class dining experience with a locally inspired menu featuring Hawaiian harvest cuisine crafted by the talented culinary team at The Ritz-Carlton, Kapalua. The new Aina Gourmet is a market style cafe on the lobby level serves up fresh juices and made to order smoothies as well as homemade breakfast pastries, soups, salads and sandwiches all made with locally sourced ingredients. On the covered terrace, a destination bar and lounge opens toward the pool with sweeping ocean views. Across the room, the seaside rainforest is the muse for a sushi restaurant that will present the island's pristine harvest. A business center provides printing, faxing, copying, and shipping (surcharges), and wireless Internet access is available throughout the hotel (surcharge).
The resort features 463 guestrooms and suites on nine (9) floors.The following list of amenities are available on-site; fees may apply:
- 24-hour front desk
- Air-conditioned public areas
- Airport transportation (surcharge)
- Audio-visual equipment
- Banquet facilities
- Beauty services
- Breakfast available (surcharge)
- Business center
- Business services
- Complimentary newspapers in lobby
- Concierge desk
- Concierge services
- Conference room(s)
- Dry cleaning service
- Event catering
- Exhibit space
- Express check-in/check-out
- Fitness equipment
- Full-service health spa
- Gift shop or newsstand
- Hair salon
- Health club
- Internet access in public areas - complimentary
- Internet access in public areas - high speed
- Internet access in public areas - wireless
- Laundry service
- Limo or Town Car service available
- Massage - treatment room(s)
- Medical assistance available
- Meeting room(s) (small groups)
- Multilingual staff
- On-site car rental
- Parking (valet)
- Poolside bar
- Restaurant(s) in hotel
- Room service (24 hours)
- Safe-deposit box - front desk
- Security guard
- Self Parking
- Shoe shine
- Shopping on site
- Smoke-free property
- Spa services on site
- Spa tub
- Steam room
- Supervised child care/activities
- Swimming pool - children's
- Swimming pool - outdoor
- Technology helpdesk
- Tour assistance
- Wedding services
- Wheelchair accessible
Number of floors:
Number of rooms:
A daily resort fee of $35 is collected upon check-out (fee does not include tax and is subject to change without notice). The fee includes:
- Discounted golf fees and preferred tee times at The Bay and The Plantation Golf Courses within the Kapalua Resort
- Shuttle van transportation to and from the West Maui Airport and within the Kapalua Resort
- Use of the 24-hr Fitness Center
- Use of the tennis facilities and basketball court.
- Select recreation and fitness activities
- Aloha Friday festivities, arts & crafts and cultural history tours
- Enhanced High-speed internet access
- Local telephone calls
- In-room coffee and tea
Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges.
- Pets not allowed
- Resort fee charged at hotel/condo
- 3 PM
The Banyan TreeEmbark on a culinary journey while taking in spectacular sunset views from this open air, ocean view restaurant and lounge. The Banyan Tree features farm-to-fork concepts highlighting locally sourced ingredients, including those from the hotel’s abundant organic garden. Hawaii’s freshest fish, meat and produce are prepared with simplicity for the perfect flavor balance. Innovative garden-to-glass cocktails are infused with fruits and herbs and served alongside Hawaiian-inspired share plates to create a culinary adventure that is as inspiring as it is memorable. Intimate yet inviting, The Banyan Tree is the ideal place to savor your first meal on Maui and your last. Open for dinner Tuesday through Saturday from 5:30pm to 9:30pm.
The Terrace RestaurantThe Terrace features a renowned plantation-style breakfast buffet and a la carte menu daily. From macadamia nut pancakes to house-smoked salmon, this inspired breakfast experience truly has something for everyone including a made-to-order omelet station. A casual setting overlooking the pool and Pacific Ocean is enhanced with slow-moving fans and wood screens to illustrate the relaxed pace of island life, a sense of place that is peaceful and verdant.
Aina GourmetSpecialty gourmet market style cafe featuring locally sourced ingredients and products. This market venue offers breakfast, lunch and snacks including grab and go coffee, homemade pastries, soups, salads and sandwiches in addition to fresh juices and smoothies blended to order. Open from 5:30am until 2:30pm on the lobby level.
The Beach HouseOverlooking D.T. Fleming beach in the shade of coconut palms, this casual grill serves salads and sandwiches for lunch, and tropical cocktails and other drinks throughout the day. Open from late morning until late afternoon.
Kai SushiA Japanese restaurant with a seaside rainforest element, providing ocean views and an array of sushi and Japanese fare. Open for dinner Thursday through Sunday from 5:30pm to 9:00pm.
Alaloa LoungeWith its breathtaking views of the Pacific Ocean, The Alaloa Lounge is the place to view the Maui sunset, enjoy an informal lunch or, from December to April, enjoy whale-watching. A spacious lanai offers outdoor seating or guests may choose to sit inside to enjoy the entertainment in the evenings. Cocktails and a light menu of pupus from midday until late night, with live Hawaiian music Thursday through Sunday evening.
Pool Bar & CaféCasual poolside spot for tropical drinks, smoothies, sandwiches, and salads. Open mid-morning to late afternoon.
A large sundeck houses two spa tubs and a 10,000-square-foot, three-tiered outdoor pool with waterfalls. The Ritz-Carlton Spa, Kapalua provides fifteen treatment rooms (surcharge) and an ocean view fitness center with TV-equipped cardio machines, strength-training equipment, steam room, sauna, and classes such as Pilates and yoga.
A daily resort fee includes use of the fitness center and select fitness classes. Also included in the fee are cultural programs such as historical tours, talk-story nights, and arts and crafts. The resort also offers tennis and basketball courts, a putting green, croquet and bocce ball lawn, and shuffleboard.
The Ritz-Carlton is part of the Kapalua Resort, which includes two championship 18-hole golf courses and the Kapalua Golf Academy. Shuttles are provided on request to golf courses, where discounted fees apply to Ritz-Carlton guests. Shuttles are also available to the adjacent D.T. Fleming Beach and two additional sandy beaches; water-sports equipment rentals are available at the resort.
The Ritz Carlton, Kapalua offers the Jean Michel's Ambassador of the Environment Program, where guests have the opportunity to hike through the Hawaiian rainforest, snorkel among Maui's beautiful coral reefs and participate in underwater photography sessions, always exploring the relevance of Hawaiian culture. The program is dedicated to engaging people of all ages with the natural and cultural environment and at The Ritz-Carlton, Kapalua, and will create opportunities for each participant to learn about Hawaii's unique ecosystems and nurture exploration of alternatives for a sustainable future.
The Ritz Carlton, Kapalua also offers the new Kapalua Adventure Center and Mountain Outpost. The Adventure Center is complete with retail shopping, and organic café, activity concierge and complimentary evening activities. World-class activities are available including zipline tours, a challenge course, climbing tower, hiking and water adventures. The Outpost features a 3,000 square-foot pavilion and observation deck and two suspension bridges over natural ravines.
Sight-seeing and whale-watching cruises, deep-sea fishing excursions, and water-sports rentals are available at Lahaina Harbor, away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Bicycle rentals
- Bird watching
- Boat launch
- Golf - driving range
- Helicopter/airplane sightseeing
- Hiking/biking trails
- Horse riding/rental
- Jet skiing
- Pilates classes/instruction
- Scooter/Moped Rentals
- Scuba diving
- Surfing/boogie boarding
- Water skiing
- Yoga classes/instruction
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