Sun Palace

  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
  • Sun Palace  Gallery - Mexico: Cancun: Hotel Zone
Hotel Ratings
Classic Rating
Trip Advisor Traveler Rating
Based on 3313 traveler reviews
Insider Tip
  • As part of the All-Inclusive Plan, guests may use facilities, restaurants, and bars at partner resorts Beach Palace on Cancún Island; at Moon Spa & Golf Club south of Cancún Island; Playacar Palace on the Riviera Maya south of Cancún, and the Cozumel Palace in Cozumel. Transportation to the other resorts is not provided except for guests booking spa packages (surcharges) at Moon Spa & Golf Club.
Hotel Overview
  • Southern hotel zone
    This all-inclusive resort is located near the quiet southern tip of the hotel zone in Cancún.
  • Guestroom comforts
    The resort offers 252 stylish accommodations featuring a double whirlpool tub and a balcony, most with ocean views.
  • Spa facilities
    Guests can enjoy indoor and outdoor pools, a fitness center, spa facilities, restaurants, bars and lounges.
What to Expect:
  • This Cancún resort is totally renovated. The clientele consists of couples only seeking rest and relaxation. The resort's entertainment staff organizes games and activities on the beach and at the main pool, which guests may participate in, or not.
Amenity Highlights:
  • Among highlights are three infinity swimming pools. A new spa provides a number of treatment rooms, and a fitness center is also on site.

Location:

BLVD. KUKULKAN KM 20 Q. ROO
CANCUN, 77500
Mexico

Region: 
  • Hotel Zone
  • Airport:

    Cancun International Airport CUN
  • Overview
    The majority of meals and activities at the Sun Palace are included in the room rate; guests will not be charged extra for a majority of meals and activities. This all-inclusive Cancún hotel offers 252 guestrooms in an eight-story building. Balconies provide full or partial views of the Caribbean Sea. Liquor dispensers contain rum, whisky, brandy, scotch, and tequila, while minibars chill bottled water, beer, and soft drinks. All rooms include in-room digital safes and flat-screen LCD TVs. Bathrobes and slippers are provided; bathrooms have showers only.
  • Deluxe Room -

    Located on the 1st, second and 8th floors Deluxe Rooms boast beautiful resort views. These spacious, 435 sq. ft rooms, boast balconies furnished with a table and chairs. Each room offers an abundance of amenities including a double whirlpool tub, in room wine and fruits, private bath with shower, a liquor dispenser that contains whiskey, tequila, rum & vodka. The mini bar is stocked sodas, bottled water & domestic beer. The room is also equipped with an LCD TV with satellite channels, purified water, Chi bath amenities, bathrobes & slippers, a digital safe (laptop size), individually-controlled A/C, a coffee Maker, direct dial telephone, an alarm clock, a hair dryer, iron/ironing board, wireless internet, 24-Hour room service & turndown Service.

  • Superior Deluxe Ocean View -

    Located on the 6th, 7th and 8th floors, Superior Deluxe Ocean View Rooms are furnished with one king size bed. These spacious, 574 sq. ft rooms, boast balconies furnished with a table and chairs where guests can enjoy the full ocean view. Each room offers an abundance of amenities including a double whirlpool tub, in room wine and fruits, private bath with shower, a liquor dispenser that contains whiskey, tequila, rum & vodka. The mini bar is stocked sodas, bottled water & domestic beer. The room is also equipped with an LCD TV with satellite channels, purified water, Chi bath amenities, bathrobes & slippers, a digital safe (laptop size), individually-controlled A/C, a coffee Maker, direct dial telephone, an alarm clock, a hair dryer, iron/ironing board, wireless internet, 24-Hour room service & turndown Service.

  • Junior Suite -

    Located on the 1st through 4th floors, Junior Suites are furnished with one king size bed and boast an additional seating area. These spacious, 574 sq. ft rooms, offer guests balconies furnished with a table and chairs where guests can enjoy an ocean view. Each room offers an abundance of amenities including a double whirlpool tub, in room wine and fruits, private bath with shower, a liquor dispenser that contains whiskey, tequila, rum & vodka. The mini bar is stocked sodas, bottled water & domestic beer. The room is also equipped with an LCD TV with satellite channels, purified water, Chi bath amenities, bathrobes & slippers, a digital safe (laptop size), individually-controlled A/C, a coffee Maker, direct dial telephone, an alarm clock, a hair dryer, iron/ironing board, wireless internet, 24-Hour room service & turndown Service.

  • Concierge Level -

    Located on the 3rd, 4th & 5th floors the spacious Concierge Level rooms are furnished with a king size bed, and feature a furnished balcony with ocean views. These Spacious 574 sq ft rooms offer an abundance of amenities above and beyond the double whirlpool tub, such as an upgraded liquor dispenser containing premium, upgraded brands of liquor: Bacardi White Rum, Jose Cuervo Tequila, J&B Whisky and Barton Vodka, an LCD TV with Satellite channels, a DVD Player, CD Player, Purified Water, L’OCCITANE Bath Amenities, Two (2) 25 Minute Massage's at the Beach/Spa/Treatment rooms (location varies per resort), Bathrobes & Slippers, an Exclusive Beach Bag (one per room/per stay), access to the Private Beach Lounge Chair Area with Waiter Service, aromatherapy menu, 24-Hour room service with select menu from restaurants to create a “Special Menu”, Nightly Petit Fours, Pillow Menu & Nightly Turndown Service, one Private candlelight dinner at select locations (once per stay), exclusive concierge service with personalized service (located on the 5th floor), Private check-in & out / Late check-out & Early check-in (upon request and subject to availability). The mini bar contains sodas, bottled water, juices & domestic beer. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. Non-Smoking rooms only. Ocean View. Max occupancy: 2 (couple). 574 Sq. Ft.

  • Grand Level -

    Located on the 3rd & 4th floors these spacious rooms furnished balconies with an ocean view. Within the room there is an seating area and a double whirlpool tub. These spacious, 574 sq. ft rooms, offer guests balconies furnished with a table and chairs where guests can enjoy an ocean view. Each room offers an abundance of amenities including a double whirlpool tub, in room wine and fruits, private bath with shower, a liquor dispenser that contains whiskey, tequila, rum & vodka. The mini bar is stocked sodas, bottled water & domestic beer. The room is also equipped with an LCD TV with satellite channels, purified water, Chi bath amenities, bathrobes & slippers, a digital safe (laptop size), individually-controlled A/C, a coffee Maker, direct dial telephone, an alarm clock, a hair dryer, iron/ironing board, wireless internet, 24-Hour room service & turndown Service.

Room Amenities: 
  • Air conditioning
  • Balcony
  • Bathrobes
  • Blackout drapes
  • Bottled water in room (complimentary)
  • Cable/satellite TV
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Electronic/magnetic keys
  • Free local calls
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Internet access - complimentary
  • Iron/ironing board
  • Jetted tub
  • Minibar
  • Non-smoking rooms
  • Premium TV channel(s)
  • Rollaway beds
  • Shower only
  • Shower/tub combination
  • Television
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
Property Amenities
  • The majority of amenities, activities, and gratuities at this Cancun resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).Sun Palace's beauty shop offers massage, facials, hair braiding, and hair and nail care (surcharges). A fitness room contains cardio machines, weight machines, and free weights. A lobby computer provides high-speed Internet access (surcharge). Complimentary wireless internet access is provided throughout the property. The resort has an adults only, couples only policy, no childern allowed.The following list of amenities are available on-site; fees may apply:

  • 24-hour front desk
  • Air-conditioned public areas
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business services
  • Concierge desk
  • Conference room(s)
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning service
  • Elevator/lift
  • Fitness equipment
  • Hair salon
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Massage - treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Parking (free)
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Shopping on site
  • Spa services on site
  • Spa tub
  • Steam room
  • Swimming pool - indoor
  • Swimming pool - outdoor
  • Tour assistance
Number of rooms: 
  • 252
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in, cannot be guaranteed and may incur additional charges.

  • Pets not allowed
Check-in time: 
  • 3 PM
Check-out time: 
  • Noon
Dining
  • El Alamo:
    Breakfast and lunch Mexican buffet. Mexican cuisine a la carte for dinner.
  • La Tratto:
    Breakfast International buffet. Italian cuisine a la carte for dinner.
  • The Steak:
    Find cuts/seafood a la carte for dinner.
  • Oriental Lounge
    Snacks a la carte.
  • Lobby Bar
    Contienetal breakfast( from 5:30 pm - 8:00 pm), bar service (from 9:00 am - 1:00 pm), and tea time (from 5:00 pm - 7:00 pm)
Recreation
  • The majority of recreational facilities and activities described below are included in the room rate for this resort.Guests may enjoy non-motorrized water sports in the water sports marina.The following list of recreational activites are available on-site or nearby; fees may apply:

  • Aerobics
  • Fishing
  • Golfing
  • Jet skiing
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Windsurfing
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