The Westin Resort & Spa Cancun

  • The Westin Resort and Spa Cancun Gallery - Mexico: Cancun: Hotel Zone
  • The Westin Resort and Spa Cancun - Briza Breeze Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
  •  Gallery - Mexico: Cancun
Hotel Ratings
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Based on 1728 traveler reviews
Insider Tip
  • At night, a thatched-roof lifeguard shack on the beach makes a romantic hideaway for enjoying moonlight on the sea.
Hotel Overview
  • Open-air relaxation
    Located on the widest stretch of beach in Cancun, this distinctive Mexi-Caribe resort features sea and lagoon views and is 7 km (4.5 mi) from shopping and dining at Plaza Kukulcán.
  • "Heavenly" slumber
    Guestrooms feature Westin's all-white Heavenly Beds®, dual-showerhead Heavenly Showers®, separate tubs, ceiling fans in addition to air conditioning, and wireless Internet access.
  • All-day sunbathing
    Beaches, pools, and sundecks facing both the Caribbean Sea and Nichupté Lagoon provide all-day swimming and sunbathing, while a health-and-beauty spa offers holiday rejuvenation.
What to Expect:
  • Designed in a distinctive Mexi-Caribe style that provides expansive, shaded open-air spaces, and sea and lagoon views both large and small, this hotel displays a rough-concrete exterior enlivened by bright pink, blue, and yellow accents and monumental pieces such as huge white-concrete fruit, large balls, and random stands of colored columns.
Amenity Highlights:
  • Beaches on the Caribbean Sea and Nichupté Lagoon, which separates Cancún Island from the mainland, offer both morning and afternoon sun. Pools and sundecks face sea and lagoon. Thickly cushioned teak lounge chairs provide sunbathing comfort. The health-and-beauty spa offers treatments in air-conditioned rooms, open-air "cabins" on stilts with raw-pole walls and thatch roofs, and open-air thatched-roof palapas on the beach.

Location:

Boulevard Kukulcan Km 20
Quintana Roo, 77500
Mexico

Region: 
  • Hotel Zone
  • Airport:

    Cancun International Airport CUN
  • This Cancun resort offers 379 spacious guestrooms in a six-story main building and a seven-story Premier Tower. Guestrooms feature Westin's signature all-white Heavenly Beds, which consist of custom-designed, pillowtop mattresses with all-white bedding, triple sheeting, down blanket, comforter and duvet and five goosedown/feather pillows, and a decorative "boudoir" neck roll. The Heavenly Bath consists of a dual showerhead with multiple spray options; curved shower rod for extra room; white-on-white shower curtain; velour, waffle-weave bathrobes; oversized Brazilian combed-cotton bath towels; and citrus-scented Molton Brown English toiletries. Wireless Internet access is available (surcharge). Guests in Westin's Premier Tower rooms enjoy their own reception area and concierge desk and use of an exclusive lounge with thickly cushioned teak furniture where they are served complimentary Continental breakfast and complimentary beer, wine, and appetizers evenings. The lounge contains two computers offering complimentary high-speed Internet access and wireless Internet access (surcharge). Premier Tower guests also have exclusive access to an L-shaped swimming pool, a 10-person spa tub, a sand sunning terrace, and a palm-fringed sundeck. Rooms are offered in the European Plan, which includes room accommodations only.
  • Royal Beach Club Lagoon View -

    One king Westin Heavenly bed or two double Westin Heavenly beds. Private balcony with lagoon view. Top floor. Oversized desk. 32-inch plasma TV with premium channels and pay movies. Two dual-line speakerphones with voice mail. Cable and wireless Internet access (surcharges). Coffeemaker and minibar. Iron/ironing board. Laptop-compatible safe. Royal Beach Club rooms offers Private check in and a full continental American breakfast and every afternoon a cocktail with snacks and ors de ouvres. Private check-in. Private pool.

  • Junior Suite -

    One king bed. Westin's signature Heavenly Bed(s).Floor-to-ceiling window providing lagoon/sunset view. Marble-top table with two upholstered chairs. Tile-and-marble bathroom with tub and dual-showerhead stall shower. This room is smaller than the Lagoon View room and sleeps comfortable 2 guests.

  • Ocean View -

    One king bed or two double beds. Westin's signature Heavenly Bed(s). Floor-to-ceiling window providing lagoon/sunset view. Marble-top table with two upholstered chairs. Tile-and-marble bathroom with tub and dual-showerhead stall shower.

  • Royal Beach Club Ocean View -

    One king Westin Heavenly bed or two double Westin Heavenly beds. Private balcony with view of the Caribbean. Top floor. Oversized desk. 32-inch plasma TV with premium channels and pay movies. Two dual-line speakerphones with voice mail. Cable and wireless Internet access (surcharges). Coffeemaker and minibar. Iron/ironing board. Laptop-compatible safe. Royal Beach Club rooms offers Private check in and a full continental American breakfast and every afternoon a cocktail with snacks and ors de oeuvres. Private check-in. Private pool.

  • Lagoon View -

    One king bed or two double beds. Westin's signature Heavenly Bed(s). Floor-to-ceiling window providing lagoon/sunset view. Marble-top table with two upholstered chairs. Tile-and-marble bathroom with tub and dual-showerhead stall shower.

Room Amenities: 
  • Air conditioning
  • Cable/satellite TV
  • Ceiling fan
  • Child care (in room, surcharge)
  • Climate control
  • Clock radio
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Internet access - dial-up
  • Internet access - surcharge
  • Internet access - wireless
  • Iron/ironing board
  • Minibar
  • Multi-line phone
  • Rollaway beds
  • Separate tub and shower
  • Smoking rooms
  • Television
  • Turndown service
  • Wake-up calls
  • Window opens
Property Amenities
  • The health-and-beauty spa provides massage, body wraps and scrubs, and facials--as well as hair and nail care and waxing--and includes a Vichy shower, women's and men's saunas and steam rooms, and a relaxation lounge containing a 3.75-meter-diameter (13-foot) spa tub. The spa's fitness center (daily surcharge) contains free weights, weight machines, and cardio machines with televisions and headphones. A mirror-lined workout studio offers complimentary spinning, aerobics, and Pilates classes. A business center includes three computers with high-speed Internet connections (surcharges).

    The Royal Beach Club is in front of the beach and has its own pool and restaurant, as well as private check-in.

    On the lagoon side, a beach hut serves as headquarters for the Westin Kids Club, providing complimentary supervised activities (ages 4-12). A sweat lodge, known as a temazcal, on the lagoon beach features heated volcanic stones, aromatic scents, and soothing music (surcharge). The hotel purifies its water.

    The Westin Workout Powered by Reebok facility provides fitness opportunities for adult guests.

    Guests are permitted to use the Westin Lagunamar's facilities and make charges to their rooms.

  • 24-hour front desk
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business center
  • Business services
  • Complimentary newspapers in lobby
  • Concierge desk
  • Conference room(s)
  • Currency exchange
  • Doorman/doorwoman
  • Elevator/lift
  • Exhibit space
  • Express check-in/check-out
  • Fitness equipment
  • Full-service health spa
  • Gift shop or newsstand
  • Hair salon
  • Health club
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Internet access in public areas - wireless
  • Meeting room(s) (small groups)
  • Multilingual staff
  • Parking (free)
  • Parking (valet)
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Self Parking
  • Spa tub
  • Steam room
  • Supervised child care/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Wedding services
Policies
  • Extra person charges may apply depending on hotel policy.
    Rollaways and cribs may be available and should be requested at the time of booking; fees may apply.
    Photo identification and credit card or cash deposit are required upon check-in for incidental charges.
    All special requests are subject to availability upon check-in.

  • Pets accepted
Check-in time: 
  • 3 PM
Check-out time: 
  • 12 PM
Dining
  • El Palmar
    Multi-level restaurant featuring recessed ceilings, plants, and small trees. Terrace seating. Mexican/Continental menu.
  • Arrecifes Ristorante
    Intimate dinner restaurant featuring Italian cuisine, seafood. Pianist nightly. Dress code: no shorts, athletic shoes.
  • Sunset Grill
    Open-air terrace with Caribbean Sea view. Lunch menu including ceviche bar, salads, sandwiches, burgers, pizza, pasta, steak, Mexican specialties. Dinner menu including ceviche bar, seafood stew, grilled steaks and fish.
  • Sunrise Bar
    Located above Caribbean Sea beach. Open late morning to early evening for burgers, pizza, sandwiches, seafood, and Mexican specialties, tropical drinks.
  • Sunset Bar
    Open to both the Caribbean and lagoon sides and serving lunch on a terrace overlooking the main pool, this spot attracts guests to observe the sun setting behind the lagoon.
  • Lobby Bar
    With a pool table at one end and a big-screen television set at the other, this spacious lounge serves as the hotel's convivial social center. Tropical drinks and tequilas highlight the bar menu.
  • Sunrise Beach Club
    Shaded by a palapa, this casual place serves pizza, burgers, and drinks on the beach.
  • Lagoon Bar
    This palapa bar is located on the lagoon beach.
Recreation
  • This Cancun Westin features two beaches, one extending 400 meters (437 yards) along the Caribbean Sea and providing morning sun and the other for afternoon sun extending 100 meters (109 yards) along Nichupté Lagoon, a large body of placid water fringed by mangrove forests lying between Cancún Island and the mainland.
    Fresh-water swimming options comprise a 14-meter-square (45-ft) main pool and four triangular pools, two for children, arrayed along a 55-meter (180-ft) terrace. On the lagoon side, the resort features a terrace with a 21-by-5.25-meter (70-by-17-ft) pool cascading into a 7.5-by-6-meter (25-by-20-ft) pool; a sundeck; a deck shaded by trees; and five interlocking cool-water spa tubs on the beach.

    Swimming is not permitted in the lagoon. Independent operators on the beach offer personal watercraft and parasailing. Other water sports are available at AquaWorld Marina on the lagoon 4 km (2.5 miles) away. Complimentary use of two rooftop artificial-grass tennis courts during the day, with a surcharge for night play.

    The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Aerobics
  • Basketball
  • Fishing
  • Golf - miniature
  • Golfing
  • Helicopter/airplane sightseeing
  • Parasailing
  • Pilates classes/instruction
  • Playground
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Swimming
  • Tennis
  • Water skiing
  • Windsurfing
  • Yoga classes/instruction
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