Excellence Riviera Cancun

  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
  • Excellence Riviera Cancun Gallery - Mexico: Cancun: Riviera Cancun
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Featured Expert Review
Named "Island of the Women" by the Spanish after the many images of Mayan goddesses they found there, Isla Mujeres has much more to it than you might expect! How about a slice of local history, including piracy, lavish estates, unrequited love, and madness? You'll get all that and more with an...more
Insider Tip
  • Guests wishing to explore the surrounding area can venture out to Playa del Carmen, located 32 km (20 mi) south of the resort. This lively seaside town offers an array of shops, bars, and restaurants ranging from taco stands to fine dining.
Hotel Overview
  • Riviera Maya retreat
    Secluded from the crowds but only 25 minutes from the action of both Cancun and Playa del Carmen, this all-suite resort lies along 300 m (328 yd) of white-sand beach on the Riviera Maya.
  • Marble bathrooms
    440 suites feature furnished balconies or patios with pool or ocean views, marble bathrooms with jetted tubs and plush bathrobes, CD/DVD players, and minibars refreshed daily.
  • All-Inclusive Resort
    The resort features 8 restaurants, 10 bars, and a full-service spa. This All-Inclusive resort includes various amenities in the room price. See the room description section for details.
What to Expect:
  • The Mediterranean style seen in this resort's white exteriors, arches, and columned pathways also incorporates Mexican touches such as stenciled accents, ochre walls, and rattan seating. Water is no more than a few steps away, whether it's the sea, swimming pools, or the numerous fountains that line the walkways. Adding to the relaxed ambience is the uncrowded feel, even when the resort is full.
Amenity Highlights:
  • Water encircles the two-story round spa, allowing guests to swim in. Of the 14 treatment rooms, six have ocean views, including four for couples' treatments. The menu includes a marine treatment circuit incorporating high-pressure hoses and a stone walk, a lily wrap, and a green coffee treatment. A traditional temazcal, or Mexican steam bath, takes place in a brick-lined hut. Surcharges apply for spa and beauty products, treatments, and services.

Location:

CARRETERA FEDERAL 307 CHETUMAL PUERTO MORELOS
QUINTANA ROOM, 77580
Mexico

Region: 
  • Riviera Cancun
  • Airport:

    Cancun International Airport CUN
  • Every luxury suite at Excellence Rivera Cancun is an instantly transforming sanctuary. The spacious suites boast in-room liquor and wine preference, and are infused with romantic appointments like king beds, private Jacuzzis, marble bathrooms and furnished balconies or patios. Separate indoor and outdoor seating areas mean plenty of room to spread out and unwind.

    Club suites feature sea views, some with their own roof deck pool and all with the services of a personalized concierge ready to attend to your every need. Additional perks include a mini bar with premium spirits, stocked to taste, and upgraded room amenities such as premium in-room luiquor and wine preference.

  • Excellence Club Honeymoon Suite OCF -

    Offers two private and furnished terraces (one with outdoor Jacuzzi for two) and full front ocean views of the Caribbean Sea. This 1-bedroom Suite is perfect for wedding and honeymoon couples. At this Suite you will find a separate couple massage room, a separate living room area and a bedroom.

  • Junior Suite Spa or Pool View -

    Choose between a dreamy pool or Spa view, and let the relaxation begin. 668 sq. ft. Suites with private furnished balcony. King bed or two double beds.

    Room Features: Sitting area •Full marble bathrooms, a jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, Excellence amenities and phone • Bathrobes & slippers • Flat screen television • Service Box for Room Service • Air conditioning with in-room climate control • CD/DVD player • Direct dial telephone • Free wireless Internet • Radio/alarm clock with I-pod connectivity • Electronic in-room safe (lap-top size) • Coffee/tea maker • Stocked minibar with beer, juices, soft drinks, water and snacks • Iron & ironing board • Pillow menu • Daily turndown service and Excellence stationary

  • Junior Suite Ocean View -

    Spectacular Caribbean views elevate the experience. Savor sunsets on your private balcony. King bed. All our spacious Junior Suites are 668 sq. ft. in size.

    ROOM FEATURES : Sitting area,full marble bathrooms, a jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, Excellence amenities and phone • Bathrobes & slippers • Flat screen satellite television • Service Box for Room Service •Air conditioning with in-room climate control • CD/DVD player • Direct dial telephone • Free wireless Internet • Radio/alarm clock with I-pod connectivity • Electronic in-room safe (lap-top size) • Coffee/tea maker • Stocked minibar with beer, juices, soft drinks, water and snacks • Iron & ironing board • Pillow menu • Daily turndown service and Excellence stationary

  • Junior Swim Up Suite Spa or Pool View -

    All the spacious Junior Swim Out Suites Spa or Pool view are 668 sq. ft. in size, located on the ground floor and offer direct access to the pool, private furnished terrace with outdoor Jacuzzi, two sunbeds and one hammock.

  • Excellence Club Junior Swim Up Suite OCV -

    Each junior suite is equipped with a full range of amenities, including: Private and furnished patio or balcony, full marble bathroom, a jetted whirlpool bathtub, separate shower, separate water closet and double vanities.

  • Imperial Suite -

    This is luxury redefined. At nearly 2,000 square feet, the Excellence Imperial suite features a generous living room area with dramatic full-front ocean views of the Caribbean and a furnished terrace or balcony with an outdoor Jacuzzi for two.

Room Amenities: 
  • Air conditioning
  • Balcony
  • Bathrobes
  • Bathroom telephone
  • Blackout drapes
  • Bottled water in room (complimentary)
  • Cable/satellite TV
  • CD player
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Desk
  • Direct-dial phone
  • DVD player
  • Electronic/magnetic keys
  • Hair dryer
  • Handheld shower
  • Housekeeping (daily)
  • In-room safe (accommodates laptop)
  • Internet access - complimentary
  • Internet access - high speed
  • Iron/ironing board
  • Jetted tub
  • Makeup mirror
  • Minibar
  • Premium TV channel(s)
  • Separate tub and shower
  • Sewing kit
  • Slippers
  • Turndown service
  • Voice mail
  • Wake-up calls
  • Window opens
Property Amenities
  • This adults-only resort is set on a white-sand beach along Mexico's Riviera Maya. Six swimming pools (two of them heated in cooler months) wind through the grounds, incorporating three spa tubs with ocean views; two separate spa tubs are found by the spa and the swim-up bar. The fitness center offers strength-training and cardio equipment, including treadmills, stationary bicycles, and stair machines. A fitness trail used by walkers, joggers, and bicyclists encircles the resort and passes by neighboring wetlands, offering glimpses of tropical birds, turtles, and even crocodiles. Wireless Internet access is complimentary in the lobby for guests with personal laptops, and high-speed Internet access is provided at computers in the business center. The resort offers eight restaurants and room service is available 24 hours. The amenities listed below are available on site; fees may apply:

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • ATM/banking
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Billiards
  • Business center
  • Coffee shop or cafe´
  • Complimentary newspapers in lobby
  • Concierge desk
  • Conference room(s)
  • Currency exchange
  • Dry cleaning service
  • Elevator/lift
  • Event catering
  • Full-service health spa
  • Gift shop or newsstand
  • Hair salon
  • Health club
  • Internet access in public areas - complimentary
  • Internet access in public areas - wireless
  • Laundry facilities
  • Laundry service
  • Library
  • Massage - treatment room(s)
  • Medical assistance available
  • Meeting room(s) (small groups)
  • Multilingual staff
  • Nightclub
  • Parking (free)
  • Parking (secure)
  • Parking (valet)
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Sauna
  • Security guard
  • Shoe shine
  • Shopping on site
  • Spa tub
  • Steam room
  • Swim-up bar
  • Swimming pool - outdoor
  • Tour assistance
  • Video library
  • Wedding services
Number of floors: 
  • 4
Number of rooms: 
  • 440
Number of buildings/towers: 
  • 9
Policies
  • This hotel is an adults-only property. Rooms may not be booked for children under 18. Extra person charges may apply and vary depending on hotel policy.
    Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in, cannot be guaranteed, and may incur additional charges.

  • MasterCard
  • Pets not allowed
  • Visa
Check-in time: 
  • 3 PM
Check-out time: 
  • Noon
Dining
  • No reservations are required and no restrictions apply to the number of times guests can dine in any restaurant. Dress is casual for breakfast and lunch (no wet clothes, tank shirts, or swimsuits allowed; dress shoes, casual shoes, or sandals must be worn), and casual elegant for dinner (long pants, dress shirt, casual shoes, or elegant sandals for men; long pants, capri pants, skirt, blouse, casual shoes, or elegant sandals for women).

  • Chez Isabelle
    Serves French cuisine and features a wine cellar; open for à la carte dinner. Dress code.
  • Lobster House
    Located under a palapa with ocean view. Open for all meals à la carte. Specializes in lobster dishes for dinner. Dress code.
  • Spice
    Japanese and other Asian delicacies; four teppanyaki tables allow chefs to do the cooking in front of guests. Elegant setting with stands of cut bamboo throughout the restaurant. Open for à la carte dinner only. Dress code.
  • Oregano
    This casual pizzeria and trattoria is open for lunch and à la carte dinner with ocean views.
  • Toscana
    Fine-dining restaurant with Italian cuisine. Open for à la carte dinner only. Dress code.
  • Barcelona
    Serves buffet breakfast and lunch; Mediterranean cuisine. Dress code.
  • The Grill
    This palapa thatched-roof restaurant is open most of the day, serving late à la carte lunch. For dinner, The Grill becomes a steakhouse. Overlooks the ocean, with a small upper-story housing several tables. Dress code.
  • Agave
    Featuring a carriage in front of its doors, a Mexican patio, and indoor seating, this restaurant serves Mexican specialties for à la carte dinner, along with a variety of tequilas. Dress code.
  • Martini
    This lounge is located in the lower-lobby area and is open from mid-morning.
  • Blue
    A poolside bar with swim-up service offering cocktails, juice, and soft drinks. Open from mid-morning through the afternoon.
  • Sol
    Located under a poolside palapa, this bar offers tropical drinks and snacks with beach and pool wait service from mid-morning through the afternoon.
  • Alegria Bar
    American-style bar with music and a dance floor.
  • Basmati
    Offering contemporary Indian cuisine.
  • La Habana Cigar Bar
    This cigar lounge opens in the evening.
  • Café Kafe
    An espresso coffee bar open from mid-morning until after midnight; centrally located for many resort activities.
  • Revive Spa Bar
    Next to the spa, this outdoor bar is open from mid-morning.
  • Stars
    Bar service in the theater area by the stage; open evenings.
  • X-Lounge
    Beach location.
  • Cielo Bar
    Offers drinks from beneath a poolside palapa in the exclusive Excellence Club pool area.
Recreation
  • Guests can take advantage of kayaks, snorkeling gear, sail boats, and windsurfers to enjoy the turquoise water in front of this beachfront hotel. Because this water is in a protected area, access to the ocean with sports equipment incurs a Mexican government tax of US$2 per person, per stay. Those staying on land can play tennis, run on a trail that encircles the resort, join a game of volleyball or billiards, or try their hand at shooting or archery. Plus, the resort offers a 300-meter (985-foot) stretch of Riviera Maya beach for pure relaxation. Hotel staff at Excellence Riviera Cancun can help arrange outings for other activities such as snorkeling tours, deep-sea fishing, and scuba diving (surcharges). Guests enjoy discounted green fees for 18-hole rounds at Golf Playa Mujeres. Nine holes present an ocean view and nine holes have lake views (surcharges for rental equipment and caddy fees). The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Aerobics
  • Basketball
  • Fishing
  • Golfing
  • Kayaking
  • Parasailing
  • Running track/path
  • Sailing
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes/instruction
Memo to the guests of Excellence Riviera Cancun
Classic Vacations has been advised by Excellence Riviera Cancun that all suites have been updated as originally planned. However, other various improvements announced, including the addition of a new coffee house, a new sports-bar, a new Tapas restaurant, and the updating and refurbishment of their lobster/grill restaurants are still currently in progress and slated to finish during the first half of December.
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