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Grand Velas Riviera Maya
Based ontraveler reviews
Greetings from the Hotel General Manager
Welcome to Grand Velas Riviera Maya a Luxury All-Inclusive unlike any other! This AAA Five Diamond resort has reinvented the All Inclusive concept by offering gourmet dining and unveil one of the 100 Best New Food and Drink Experiences according to Food and Wine Magazine. Experience the concept of pleasure and wellness to a luxurious new level at our Grand Velas Spa named "Best Spa in the World" by Virtuoso in 2010. We sincerely hope you consider Grand Velas Riviera Maya your home away from home.
- Indulge in a unique dinning experience at Grand Velas Riviera Maya with cuisine created by prestigious, award winning chefs, specifically to delight guests senses. Michele Mustiere - Chef Maitre Cuisinier de France. Xavier Perez Stone - Grand Finale winner of Mexico's Chef of the year in 2012, considered the best gastronomy contest for professionals in Mexico.
What to Expect:
- Awarded Clean Beaches by the Secretary of the Environment and natural resources of Mexico since 2009, Grand Velas boasts 1,600 feet of exclusive white-sand beach framed by lush jungle, this luxury Riviera Maya resort features contemporary Mexican architecture and décor. With separate adults-only and family areas, the resort appeals to couples seeking relaxation as well as families seeking fun and adventure.
- At the heart of Grand Velas Riviera Maya guests will find the serenity of an 89,305 square foot sanctuary of health and beauty inspired by the jungle and water pools of the Yucatan Peninsula. Guests can unwind by the infinity pool and spa tub or indulge in a treatment at the spa (surcharge). Active guests can take advantage of numerous recreational activities including water sports, bike tours, and exercise classes. Seven on-site restaurants range from casual to fine dining, and guests can enjoy cocktails at four bars. Room service is available 24 hours.
Carretera Cancun Tulum Km. 62
Playa del Carmen, Municipio de Solidaridad, Quintana Roo, 77710
- Playa Del Carmen
Airport:Cancun International Airport CUN
Grand Velas Riviera Maya offers 491 suites appointed with modern décor including Mexican artwork. Guests can choose from adults-only suites with ocean views or family-friendly suites with ocean or jungle views; all accommodations include balconies or patios. Bathrooms feature jetted tubs, complimentary L'Occitaine toiletries, scales, and hair dryers. High-tech amenities include plasma TVs with digital cable, CD/DVD players, MP3 players, and wireless Internet access (surcharge). Rooms also feature bathrobes, slippers, and pillow menus. This Mexico all inclusive resort includes the following in the room rate: all meals, domestic and international-brand drinks, 24-hour room service, stocked minibars, access to the fitness center and exercise programs, recreational activities, non-motorized water sports, kids' club, self parking, 24-hour concierge service, and taxes and tips.
- Zen Grand Suite Nature View -
Zen Grand Suites are enhanced with a bathroom Jacuzzi. Enjoy a comfortable king-sized bed or two queen-sized beds in a spacious bedroom and a stylish indoor and outdoor sitting area. The sitting room features a large screen TV with premium cable channels and movies and a fully stocked mini bar. Amenities include cable/satellite TV with premium channels and pay-per-view movies, as well as DVD/CD/MP3 player, multi-line phone, high-speed wireless internet service, in-room safe to accommodate a laptop computer, Sitting area with sofa, Walk-in closet, White goose down comforters and pillows, plasma TV with digital cable, safety box, Fully stocked mini-bar, Coffee maker, Vanity mirror, Iron and ironing board, Hairdryer, Scale, Umbrella, Individual climate control, Remote control blinds, Daily turndown service, Bathrobes and slippers and Deluxe bath amenities.
- Zen Grand Pool Suite Nature View -
Zen Grand Pool Suites are exquisitely furnished luxury suites with private plunge pool - located in the natural environment of the Riviera Maya jungle. All suites have one King or two Queen-size beds, terrace and an array of personal and entertainment amenities. Amenities include cable/satellite TV with premium channels and pay-per-view movies, as well as DVD/CD/MP3 player, multi-line phone, high-speed wireless internet service, in-room safe to accommodate a laptop computer, Sitting area with sofa, Walk-in closet, White goose down comforters and pillows, plasma TV with digital cable, safety box, Fully stocked mini-bar, Coffee maker, Vanity mirror, Iron and ironing board, Hairdryer, Scale, Umbrella, Individual climate control, Remote control blinds, Daily turndown service, Bathrobes and slippers and Deluxe bath amenities.
- Ambassador Suite Ocean View -
Ambassador one-bedroom with one king or two queen-size beds. From the balcony there is an extraordinary view of the sparkling ocean which the entire family will surely enjoy. Smoking rooms are available in this section of the resort. Amenities include an interior Jacuzzi and family-pleasing features such as mini-bar, cable/satellite TV with premium channels and pay-per-view movies, DVD/CD/MP3 player, multi-line phone, high-speed wireless internet service and in-room safe to accommodate a laptop computer, White goose down comforters and pillows, Sitting area with sofa, Coffee maker, Vanity mirror, Hairdryer, Scale, Umbrella, Remote control blinds, Daily turndown service, Bathrobes and slippers and Deluxe bath amenities.
- Ambassador Pool Suite Ocean Front -
Ambassador Suites with an elegant Mexican decor and a unique view of the ocean loacted in the family-firendly area of the resort. The spacious bedroom with a Kiing-size bed has a walk-in closet, remote control blinds and blackout drapes to ensure a good night's sleep. On the balcony there is a private plunge pool overlooking the magnificient Caribbean waters, a spacious bathroom with room for a massage table should you wish to receive a relaxing treatment in the privacy of your suite, an interior Jacuzzi and a refreshing rain shower head that will certainly add to your comfort and enjoyment. Amenities: Spectacular private oceanfront terrace with private ppol, Bathroom with interior Jacuzzi and a separate rain shower head, Sitting area with sofa, King-size bed or two queen-size beds, Walk-in closet, White goose down comforters and pillows, Pillow menu, 42 Plasma TV with digital cable, DVD/CD/MP3 player, Safety box, Fully stocked mini-bar, Coffee maker, Vanity mirror, Hairdryer, Iron and ironing board, Scale, Umbrella, Individual climate control, Remote control blinds, Daily turndown service, Bathrobes and slippers and Deluxe bath amenities.
- Grand Class Suite Ocean Front -
Ambassador Grand Class Suite is adults-only area. One-bedroom suites elegantly appointed with imported furnishings, beautiful Mexican artwork and a stunning oceanfront view. Experience the seductively intimate ambience of a private plunge pool on the terrace overlooking the blue waters of the Caribbean at this Mayan Riviera resort. Other unique amenities include an interior Jacuzzi and a Rain shower head. Massage tables are available should you wish to receive a relaxing treatment in the privacy of your suite. For atmost comfort ther is a sitting area with sofa, 42 plasma TV with digital cable and pay-per-view movies, as well as DVD/CD/MP3 player, wireless telephones with a private line with signal throughout the resort, high speed wireless internet, in-room safe that can accommodate a laptop computer. lush bathrobes and slippers are pampering features that make for an unforgettable resort experience. Coffee Maker, Vanity Mirror, Hairdryer, Iron and iorning board, Scale, Umbrella, Individual climate control, remote control blinds, Daily turndown service. Maximum occupancy is 3 adults.
- Air conditioning
- Bathroom scale
- Cable/satellite TV
- CD player
- Climate control
- Coffee/tea maker
- Complimentary toiletries
- Cribs (infant beds) available
- Designer toiletries
- Direct-dial phone
- DVD player
- Hair dryer
- In-room safe (accommodates laptop)
- Internet access - surcharge
- Internet access - wireless
- Iron/ironing board
- Jetted tub
- Makeup mirror
- Massage - available in room
- Pay movies
- Premium bedding
- Rollaway beds
- Separate sitting area
- Smoking rooms
- Turndown service
Facing a serene white-sand beach, the Grand Velas Riviera Maya is located five minutes from downtown Playa del Carmen. Set amid tropical jungle, the 89,305-square-foot spa includes 40 treatment rooms, separate hydrotherapy facilities for men and women, and a full range of spa treatments and salon services (surcharge). Activities for adults include non-motorized water sports, bike tours, and exercise classes at the fitness center. For children ages 4-12, the resort offers a kids' club with supervised activities such as arts and crafts, water sports, and cooking classes.
Amenities at this Mexico resort include 24-hour concierge and room service, babysitting/childcare (surcharge), and wireless Internet access (surcharge).
The amenities listed below are available on site; fees may apply:
- Air-conditioned public areas
- Airport transportation (surcharge)
- Audio-visual equipment
- Beauty services
- Business center
- Concierge services
- Conference room(s)
- Dry cleaning service
- Event catering
- Fitness equipment
- Hair salon
- Health club
- Internet access in public areas - surcharge
- Internet access in public areas - wireless
- Massage - treatment room(s)
- Medical assistance available
- Meeting room(s) (small groups)
- Parking (free)
- Poolside bar
- Restaurant(s) in hotel
- Room service (24 hours)
- Shopping on site
- Spa tub
- Steam room
- Supervised child care/activities
- Swim-up bar
- Swimming pool - children's
- Swimming pool - outdoor
- Tour assistance
- Wedding services
Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in, cannot be guaranteed, and may incur additional charges.
- Pet fee charged at hotel/condo
- Pets accepted
- 3 PM
- 12 PM
ChakáOpen-air, seasonal restaurant in a jungle setting. Serves international cuisine. Available from morning until late evening.
AzulCasual, all-day dining restaurant. Features an international buffet with Chinese, Japanese, Italian, Mexican, and American dishes.
BistroBeachfront restaurant located in the adults-only area. Serves French cuisine including soups, salads, sandwiches, and quiches. Features a selection of international wines. Open daily from morning until late evening.
Sen Lin Restaurant & BarFamily-friendly restaurant serving Asian specialties. Located in the convention center of the hotel. Live music. Open nightly for dinner. Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge.
LuccaLucca´s distinguished menu of Italian-Mediterranean cuisine is highlighted by fresh seafood, prime cuts and homemade pastas. House specialties include Agnello de Lucca - ravioli served on a bed of mushrooms with basil and black olive sauce; as well as roasted leg of lamb served with eggplant caviar, and marinated in a thyme-infusion sauce. Advanced reservations required through the concierge.
FridaElegant restaurant serving gourmet Mexican cuisine. Features indoor and outdoor seating with ocean views. Live music. Open nightly for dinner. Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge.
Cocina de AutorSignature restaurant serving gourmet Spanish-inspired cuisine. Adults only (teenagers from 12 years and older are welcome at certain settings). Open nightly for dinner. Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge.
PilafFine-dining restaurant serving traditional French cuisine. Live music. Open nightly for dinner. Adults only (teenagers from 12 years and older are welcome at certain settings). Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge.
Sky BarStylish rooftop bar with a DJ. Located in the adults-only area. Open nightly.
Aqua BarPoolside bar in the main pool area. Includes a swim-up section. Open daily from late morning until early evening.
Sen Lin BarBar serving exotic cocktails. Open nightly.
Karaoke and Piano BarServes premium liquor, beer, and wine plus a selection of appetizers. Includes a TV for sports events and live entertainment on select evenings. Indoor and outdoor seating available. Open nightly.
The Grand Velas All Suites & Spa Resort Riviera Maya includes non-motorized water sports such as kayaking, boogie boarding, snorkeling, and introductory scuba diving lessons. The fitness center offers personal trainers and classes in yoga, Pilates, capoeira, tai chi, and meditation. Other activities include tennis, beach volleyball, water polo, and bike tours.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Bicycle rentals
- Boat launch
- Hiking/biking trails
- Horse riding/rental
- Jet skiing
- Motor boating
- Pilates classes/instruction
- Scuba diving
- Surfing/boogie boarding
- Yoga classes/instruction
Summer Kids 50%
- All inclusive
- Up to two kids 50% off (ages 5-11)
- $50 spa credit per adult, per day
- 10% discount on Resort Boutique
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Infant Airline Seating
Call 1-800-221-3949 to book a seat for a child under 2
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