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Hard Rock Hotel Riviera Maya
Based ontraveler reviews
Carretera Cancún-Chetumal KM 72
Riviera Maya, ROO 77710
- Puerto Aventura
Airport:Cancun International Airport CUN
Guests will be able to live their Rock Star dreams to the fullest at the Hard Rock Hotel Riviera Maya. Each room is equipped with a air conditioning, complimentary WiFi, personal liquor dispenser, 24 hour room service, minibar, flat screen satellite TV, Rock Spa bath amenities, in-room safe (accommodates lap top), coffee maker, telephone, alarm clock, hair dryer, iron and ironing board, bathrobe and slippers.
- Deluxe Room -
Guests will feel like a Rock Star in a Deluxe Room furnished with one King or two double beds. These well appointed rooms boast a hot tub, mini-bar, flat screen satellite TV and individually controlled air-conditioning. The private balcony is furnished features a hammock for guests to kick back and relax.
- Deluxe Gold -
The spacious Deluxe Gold rooms are furnished with one king or two double beds. These well appointed rooms feature a hot tub, furnished private balcony complete with a hammock to kick back and relax in. Additional comforts include a flat screen satellite TV, minibar, air conditioning, and Rock Spa bath amenities.
- Deluxe Diamond -
The luxurious Deluxe Diamond rooms are furnished with one king or two double beds. These spacious rooms feature a hot tub, furnished private balcony with a hammock, flat screen satellite TV, air conditioning, minibar, coffee maker and espresso machine. Deluxe Diamond rooms also feature upgraded amenities including two 25 minute massages at the Rock Spa, complimentary beach bag and bottle of red wine and upgraded liquor.
- Deluxe Platinum Sky Terrace -
The spacious and well appointed Deluxe Platinum rooms are furnished with a king sized bed. The furnished private balcony features a hammock to kick back and relax in. Additional comforts include a minibar, flat screen satellite TV, coffee maker and Rock Spa bath amenities. Guests also have access to the private 3rd floor grand sky terrace, lounge chairs and hot tub.
- Deluxe Platinum Grand Sky Terrace -
The spacious and well appointed Deluxe Platinum rooms are furnished with a king sized bed. The furnished private balcony features a hammock to kick back and relax in. Additional comforts include a minibar, flat screen sattelite TV, coffee maker and Rock Spa bath amenities. Guests also have access to the private 3rd floor grand sky terrace, lounge chairs and hot tub.
- Deluxe Family -
The spacious Deluxe Family rooms are comprised of two connecting rooms, one with a king bed and one with two double beds. These well appointed rooms boast a private balcony with hammock, hot tub and a kid friendly minibar. Additional comforts include a flat screen satellite TV, xbox 360, DVD player and a fun in the sun bucket kit, a special kids room service menu and L'Oreal kids bath products.
- Deluxe Platinum Grand Sky Terrace Connecting -
The spacious Deluxe Platinum Grand Sky Terrace features a private balcony with hammock and 3rd floor grand sky terrace with a double hot tub, lounge chairs, tables and boasts an ocean view. These two connecting rooms are furnished with one king and two double beds. Additional comforts include a flat screen satellite TV, Xbox 360, DVD player and kid friendly minibar as well as a kids room service menu and L'Oreal kids bath products
- Rock Suite Platinum Two Bedroom -
The spacious Rock Suite Platinum Two Bedroom boasts a furnished oversized private balcony with hammock and hot tub. The master bedroom is furnished with a king size bed while the second bedroom offers two double beds. The living room is equipped with a flat screen satellite TV, DVD player, CD player and iDock. Guests will enjoy the exclusive restaurant and late night pillow menu and the premium liquor dispenser and upgraded liquors.
- Rock Suite Platinum -
1 Bedroom w/king size bed, Double Jacuzzi, In Room Wine & private bath w/ shower only. 1 Bedroom w/double beds, Double Jacuzzi, In Room Wine & private bath with shower only. Terrace and most w/ lounge chairs, chairs & table. Living Room. Dining Room. Liquor Dispenser contains Premium Upgraded Brands of liquor. Mini Bar contains sodas, bottled water, juices & domestic beer. LCD TV w/ Satellite. DVD Player, CD Player. Purified Water. Rock Spa® Bath Amenities. Professional Hair Dryer. Pillow Menu, Aromatherapy, Bathrobes & Slippers. Bathroom scale. IPod Dock. Digital safe (laptop size). Individually-Controlled A/C. Espresso/American Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service with select menu from restaurants to create a “Special Menu”. Nightly Petit Fours. Pillow Menu & Nightly Turndown Service. Ocean/Lagoon View. Non smoking room available. Max Occupancy: 6 guests, including children & infants. 1,065 Sq. Ft.
- Air conditioning
- Cable/satellite TV
- Clock radio
- Coffee/tea maker
- Cribs (infant beds) available
- Designer toiletries
- Direct-dial phone
- Hair dryer
- Housekeeping (daily)
- In-room safe (accommodates laptop)
- Internet access - complimentary
- Internet access - wireless
- Iron/ironing board
- Jetted tub
- Makeup mirror
- Private bathroom
- Rollaway beds
- Shower only
- Turndown service
- Welcome amenities
The Hard Rock Hotel Riviera Maya extends along the coast of the Riviera Maya, home of natural wildlife and scenic views. It is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool. The traditional Mexican style of this resort and its modern touches provide an attractive setting for families looking for a fun and exciting vacation filled with activities for everyone. With the unbeatable all-inclusive features and its natural surroundings, Hard Rock Hotel Riviera Maya represents an excellent choice when value and good service are what you expect for an unforgettable vacation.
With its inlet coves, suitable for snorkeling and kayaking, an enormous outdoor pool and expansive gardens, the realm of leisure possibilities are never-ending. The Andromeda disco opens in the early hours of the evening just for teens; the kids’ club keeps smaller children entertained and several tennis courts provide another alternative for those who love the game. If you are looking for a more adult experience, spa services are available at Aventura Spa Palace. Coves (beach inlets), Outdoor freestyle pool, swim up bar, 4 outdoor Jacuzzis, pool for scuba diving demonstration, dive tank, kayaks & snorkeling, teens lounge, 3 tennis courts, billiards, ping pong, table games, daily activities, Andromeda Disco, giant chess, bicycles, 1 multi-functional court-basketball/volleyball/soccer.
The Kids Club invites children from 4 to 12 years of age every day from 9:00am to 7:00pm. The professional staff at this luxury Cancun resort are always ready to entertain. The Kids Club features an area for video games that includes an X-Box and Wii, a pool area where children can play, and a recreational area where kids develop their abilities in arts & crafts, and more.
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
- Air-conditioned public areas
- Airport transportation (surcharge)
- Beauty services
- Concierge services
- Conference room(s)
- Dry cleaning service
- Full-service health spa
- Gift shop or newsstand
- Hair salon
- Health club
- Kids' club
- Laundry service
- Massage - treatment room(s)
- Medical assistance available
- Meeting room(s) (small groups)
- Multilingual staff
- Parking (free)
- Parking (secure)
- Parking (valet)
- Poolside bar
- Private beach
- Restaurant(s) in hotel
- Room service (24 hours)
- Supervised child care/activities
- Swimming pool - children's
- Swimming pool - outdoor
- Wedding services
Number of floors:
Number of rooms:
Number of buildings/towers:
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Caters to families
- American Express
- Pets not allowed
- 3 PM
At the Hard Rock Hotel Riviera Maya, dining is about more than food. It's a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at 9 world-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between. Enjoy the traditional Mexican cuisine or savor all-time favorites, such as pizza and pasta, there is always something in the menu that will certainly appeal your palate. There is a tasty selection of natural fruit juices for the small ones and excellent red or white wines for the adults. Our wine list will surprise you. And with delicious treats to taste throughout the day, no one will go hungry at this resort. Our well-stocked bars will allow you to sample the best domestic and international labels as well as one-of-a kind cocktails.
The MarketEnjoy dining on Argentinean cuisine, serving a Breakfast buffet and Dinner a la carte.
Ventanas Pizza & PastaServing dinner a la carte, guests will enjoy Pizza and pastas in a casual dining venue.
La HaciendaThis fine dining restaurant is open for dinner serveing Mexican cuisine a la carte.
CreperieServing coffee, ice cream, crepes and pastries.
All non-motorized water sports are included.
At night you will be able to enjoy spectacular shows or you just can get fun at Andromeda Disco.
- Bicycle rentals
- Pilates classes/instruction
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Infant Airline Seating
Call 1-800-221-3949 to book a seat for a child under 2
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