Service here is top notch

October 4, 2011

Jumby Bay is the nicest, most luxurious property in Antigua. The hotel is located on a private island off the coast of Antigua. The ferry to Jumby Bay takes approximately 8 minutes. From the airport to Jumby Bay’s dock takes about 5-10 minutes.

Upon arrival, guests are greeted with cold towels and beverages (we arrived in the morning so we all got their “juice of the day” which is freshly squeezed on property daily). Service here is top notch; every employee we met remembered our names. The resort is all inclusive, with all meals, top shelf drinks and activities including snorkeling trips to Bird Island, which according to our driver from SunTours, is the most popular excursion we offer in Antigua.

The hotel consists of 40 rooms, and a number of villas (all have ocean views) which can have up to 7 bedrooms. All rooms are very nicely appointed and come with a pair of beach cruisers to get around the island. The original part of the property are the eight rondovel rooms and 1B Rondovels which are in the octagon shaped cottages, can connect to eachother to make a two bedroom rondovel. Also, 4 of the 8 rondovel rooms have plunge pools, which can be requested but not guaranteed. The courtyard, pool, and Rosewood Estate suites are in the newer section of the resort. All of these suites have a small private courtyard at the entrance of each suite. All have vaulted ceilings and enclosed outdoor bathing pavilions with deep soaking tubs and rain showers. All of them have large flat screen TV’s and Bose ipod docks. All of them have very large furnished terraces. The courtyard and pool suites are the same size, the only difference being that the pool suites have a plunge pool. The Rosewood Estate Suites are the largest of these rooms. The Estate Suite is a 1B Suite so the living area actually closes off from the bedroom (the sofa does not pull out). There is also a larger than most plunge pool on the terrace and a small kitchenette (butler’s pantry) off of the entry courtyard. The Estate suite can also connect with up to 2 other rooms.

Most of these buildings (excluding those with the rosewood estate suites) consist of two courtyard suites and a pool suite so this configuration can create a 3B villa (no interconnecting doors but they would all be adjoining). The villas are scattered throughout the island all have ocean views and pools they have to 7 bedroom villas in the rental pool (some are privately owned and cannot be rented).

The two main beaches are pasture beach, which is very quiet. This is also a turtle nesting area. The other beach, Jumby Bay Beach, has more activity, a bar, and is a short walk to the Pool Grille, which offers breakfast and lunch.

There is also a fine dining restaurant, the Estate House. Jumby hired a new chef, whose first day was the day after we left.. Their new chef was the executive chef at St. Regis Punta Mita. There is also the Verandah Restaurant which is open for breakfast, lunch, and dinner. We did not eat at this restaurant but if the food quality is anything like the Pool Grille and Estate House, it should be another delicious dining option.

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