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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / costa-rica / central-costa-rica

Pacuare Lodge

Pacuare River, Turrialba, Siquirres, Limon, Costa Rica

CLASSIC PREFERRED

Pacuare Lodge

HEALTH & SAFETY INFO

1. Guests:
a. Contactless greetings, to practice physical distancing.
b. We minimize physical high-touch areas and take extreme precautions when exchanging items between guests and staff (check-in, room key, payment, amenities, etc.)
c. We have installed disinfection stations with gel alcohol in public areas, as well as sinks and soap in strategic areas.
d. All luggage will be disinfected upon arrival.
e. Guest information will be delivered in a digital format to our guests (such as tours information, guest directories, spa services, etc.).

2. staff:
a. All staff will receive ongoing briefings and enhanced operating health protocols.
b. Their safety, health and knowledge are essential to implement effective cleaning measures. These measures include hand hygiene with proper and frequent handwashing, wearing face masks, etc.
c. All staff and guests must maintain a distance of 6 feet (1.8 meters). When not possible, protective equipment will be required.
d. We will keep constant monitoring of the overall health cleaning teams.
e. We have released an internal protocol regulating the use of face masks, frequently and proactive temperature checks, and a disinfection process for all staff member entering work premises. We will be monitoring carefully any symptoms related to COVID-19 on a daily basis. If there is the slightest suspicion of the virus, he/she will be sent to testing immediately and the health protocol will be placed in effect.
f. All staff are required to respond and report to health officials, when in doubt of the presence of symptoms of COVID-19, including guests and any other third party.

3. Public areas:
a. Use of cleaning products and specific protocols to clean and disinfect public areas is focused on high-touch and high-traffic areas, such as counters and front desk, door handles, public bathrooms and room keys, among others.
b. All deliveries are disinfected upon arrival.
c. The whole area and all the facilities of the swimming pool (showers, towels, etc.) will be disinfected and cleaned several times during use. The use will be limited to small groups, keeping the social distancing at all times.

4. Guest Rooms:
a. Implementation of strict cleaning and disinfecting protocols to clean rooms before guests arrive and after guests depart.
b. All room amenities are deep cleaned for safety guest usage (bathrooms, etc.)
c. We assure our guests that after cleaning and disinfection of rooms, nobody will enter or use the room.

5. Work areas:
a. In the spaces were our staff work, we have increased the frequency of cleaning of all high-touch areas like laundry rooms, locker rooms, staff offices, etc.
b. We have updated our laundry protocols to comply with CDC guidelines using recommended detergents and high temperature.
c. All staff members have access to hand washing and hand sanitizing, disinfecting products and protective equipment before they perform their tasks at the Lodge.
d. Superior cleaning products with a greater concentration of bacteria-killing ingredients and remove viruses, are used throughout the facilities, according to the CDC guidelines.

6. Transportation:
a. All transfers will be private, and all drivers will use protective equipment.
b. All vehicles will be disinfected between rides.
c. All vehicles will have alcohol gel for our guests.

7. Restaurants:
a. All meals will be served a la carte focusing on freshness.
b. Safe food handling.
c. Culinary staff is being retrained in food preparation, and hygiene protocols are being reinforced.
d. The restaurant will be spacing out tables to practice physical distancing.
e. Menus will be available in your room.
f. Meals will be served in open areas.
g. Tables and chairs will be sanitized after each seating.

8. Activities and other services:
a. A briefing will be given to all guests with the safety and health measures before each activity.
b. All tours and activities will be offered in a private format, when possible.
c. For small group activities, safe distancing will be implemented between guests and staff.
d. All equipment will be disinfected after each use.
e. Third party suppliers, Tour Operators and other service providers must comply with Lapa Rios hygiene standards.
f. Disinfecting of high-touch surfaces, wearing a face masks and other measures will be implemented for any additional service required.
g. At the spa, all instruments, towels and linen will be sanitized and disinfected after each use.

These health and safety measures will be reviewed and updated regularly to ensure our guest the best possible experience

OVERVIEW

Insider Tip

Hotel Overview

Property Location With a stay at Pacuare Lodge in Siquirres, you'll be on a river, and 24.8 mi (40 km) from Earth University and 31 mi (49.9 km) from Monumento Nacional Guayabo. This spa lodge is within the vicinity of Plaza de Peralta and Peralta Bull Ring.
Rooms Make yourself at home in one of the 18 individually decorated guestrooms. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional amenities at this lodge include complimentary wireless Internet access, concierge services, and wedding services.
Dining Enjoy fusion cuisine at The Nest rainforest venue, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.
Business, Other Amenities Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.

Location

Pacuare River, Turrialba, Siquirres, Limon, Costa Rica

Airport:

SJO - Juan Santamaria International Airport

ROOMS

Amenities

  • Non-Smoking
  • Air conditioning
  • Daily housekeeping
  • Individually furnished
  • Individually decorated
  • Free bottled water
  • Desk
  • Towels provided
  • Ceiling fan
  • Linens provided
  • Free toiletries
  • In-room safe
  • Room service (limited hours)
  • Separate sitting area
  • Window screens
  • Rollaway/extra beds (free)

DETAILS

Property Amenities

  • Library
  • Spa services on site
  • Terrace
  • Bar/lounge
  • Luggage storage
  • Coffee/tea in common areas
  • Offsite parking reservations required
  • Concierge services
  • Full-service spa
  • Front desk (limited hours)
  • Laundry facilities
  • Free breakfast
  • Spa treatment room(s)
  • Restaurant
  • Tours/ticket assistance
  • Roll-in shower
  • One meeting room
  • Dry cleaning/laundry service
  • Free WiFi
  • Wedding services
  • In-room accessibility
  • Smoke-free property
  • Garden
  • Year Built - 1995
  • Total number of rooms - 18
  • Number of floors - 1

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Earth University - 40 km / 24.8 mi
Monumento Nacional Guayabo - 49.9 km / 31 mi

The preferred airport for Pacuare Lodge is Juan Santamaria Intl. Airport (SJO) - 114.8 km / 71.3 mi

  • Hiking/biking trails
  • Horse riding/rental
  • Rafting
  • Rowing or canoeing
  • Yoga classes/instruction