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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / europe / italy

Romeo Hotel

Via Cristoforo Colombo 45, Naples, NA, Italy

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Romeo Hotel

HEALTH & SAFETY INFO

ROMEO launches "ROMEO Special Care", the program that will ensure the safety of guests and staff, according to the World Health Organization guidelines, and even more.

The program becomes part of the high-value services that the hotel carries out to face this particular moment. “ROMEO Special Care" provides the free rapid immunochromatographic test, for all guests and all staff, and the "ROMEO Medical Point", a medical facility at the entrance of the hotel, to support guests.

Wearing Masks is mandatory in public areas
Screening is required for guests at check-in. Moreover the ROMEO gives to the guests the opportunity to be screened through a rapid immunochromatographic test.


IMMUNOCHROMATOGRAPHIC TEST AND MEDICAL FACILITY
ROMEO activates a medical facility to carry out the free tests for each guest of the hotel, but also of the restaurants and of the SPA. In the new "ROMEO Medical Point", a space specially set up at the entrance of the hotel, each guest can undergo the test, freely deciding whether to carry out the test by analyzing:
a single drop of blood taken from a finger, or
the serum obtained from an intravenous blood collection

The IMMUNOCROMATOGRAPHIC TEST, regardless of the type(s) chosen, is still reliable; but it has a very high level of precision if applied to the serum.
In the first case, the test results will be available in a maximum of 10 minutes; in the secondo one, in 30 minutes.

The same tests are carried out on a regular basis (every 15 days) also on the staff.

SAFETY
ROMEO has developed a security system to ensure a hyper-protected environment: the rooms are sanitized at every guest change and the closed areas every 24 hours (with special nebulizers); as well as the ventilation system, curtains and sofas (with dry steam); every 2 hours the Wellness Center, the fitness area and the rooftop pool; luggage and compartments are disinfected after each use.
In addition, a Safe Kit is available for all guests (with mask, gloves and sanitizer).

HOTEL SERVICES
To protect the health of all guests and to ensure them a comfortable stay, ROMEO has reviewed its services as follows:

Dining
The only restaurant available is IL COMANDANTE RESTAURANT. Here we serve: breakfast, lunch, dinner and snacks.

BREAKFAST: from 7 am to 10.30 am. On weekends until 11 am.
LUNCH: from 12.30 pm to 3 pm.
DINNER: from 7.30 pm to 10.30 pm.
SNACK: from 11 am to 7 pm.

Reservation is required.
The 24h room service is always available.

Rooftop heated pool - 9th floor
The rooftop pool is accessible from 8.30 am to 8 pm, every day. By reservation only.

SPA “Dogana del Sale”
The SPA is open every day from 10 am to 8 pm (last treatment at 6.30 pm).
At the moment and until a later date, only in-house guests can access to the SPA area.
Gym and treatment rooms are available. By reservation only.
IMMUNOCHROMATOGRAPHIC TEST AND MEDICAL FACILITY
ROMEO activates a medical facility to carry out the free tests for each guest of the hotel, but also of the
restaurants and of the SPA. In the new "ROMEO Medical Point", a space specially set up at the entrance of
the hotel, each guest can undergo the test, freely deciding whether to carry out the test by analyzing:
- a single drop of blood taken from a finger, or
- the serum obtained from an intravenous blood collection
The IMMUNOCROMATOGRAPHIC TEST, regardless of the type(s) chosen, is still reliable; but it has a very
high level of precision if applied to the serum.
In the first case, the test results will be available in a maximum of 10 minutes; in the second one, in 30
minutes.
The same tests are carried out on a regular basis (every 15 days) also on the staff.
ROMEO HOTEL DIRECTION – INHOUSE GUESTS
 sanitizing protocols are used to clean guest rooms at each guest change
 indoor areas are sanitized every 24 hours through the use of a nebulizer
 air system is frequently sanitized
 sofa and drapers are sanitized through sutured dry steam several times a day
 the SPA, the gym and the pool are sanitized every 2 hours
 luggage and guests’ vehicles are sanitized at each use
June 1st 2020
To help ensure your safety, ROMEO hotel has implemented the following initiatives:
 the access to the hotel is allowed only if COVID test results are negative
 it is mandatory the temperature check at the hotel entrance
 All guests must wear a musk at all time, except when seat at the restaurant table, at the pool or in
the spa during a facial treatment
 guests are advised to practice physical distancing by standing at least 1 meter away from each other
 guests are advised to frequently clean hands by using the hand sanitizer dispenser located at the
hotel entrance and in the public areas
 the access to the panoramic pool at the 9th floor is limited and by reservation only. 2 hours access
 we suggest to download the ROMEO App (available on IoS and Android) to have access to our services
 The only restaurant available is il Comandante restaurant (on the 10th floor)
 the access to il Comandante restaurant is limited and by reservation only
 the access to the GYM is limited, and by reservation only. 2 hours access
 the access to the SPA area and to the treatment rooms is by reservation only
 the rooming service is temporarily not available
 guests can decide to request the daily cleaning service and turndown service. If none of the two
services is required, the housekeeper will not enter into the room; otherwise, if these services are
requested the guest must leave the room during the cleaning operation
 to ensure the indoor healthiness of the environment of rooms, guests will be the first person to
access to the room after the sanitization activities. Delivery (ex. luggage) is allowed after the check –
in only.
 in order to reduce the queue at the front office desk, the night before the check- out guests will
receive a copy of the bill to verify it
 the use of the elevator is allowed one person at a time, except in case of families
 it is suggested to pay by credit card
June 1st 2020
 It is not permitted to introduce food from the outside
 If any respiratory symptoms appear, it is mandatory to stay in the room and inform the Front Desk
immediately. They will take appropriate action.
ROMEO HOTEL DIRECTION – RESTAURANT
 Indoor areas are sanitized every 24 hours through the use of a nebulizer
 Air system is frequently sanitized
 Sofa and drapers are sanitized through sutured dry steam several times a day
To help ensure your safety, ROMEO hotel has implemented the following initiatives:
 the access to the hotel and to the restaurant is allowed only if COVID test results are negative
 it is mandatory the temperature check at hotel entrance
 all guests must wear a musk at all time, except when seat at the restaurant table
 guests are advised to practice physical distancing by standing at least 1 meter away from each other
 guests are advised to frequently clean hands by using the hand sanitizer dispenser located at the
hotel entrance and in the public areas
 we suggest to download the ROMEO App (available on IoS and Android) to have access to our menus
and all other hotel services
 the only restaurant available is il Comandante restaurant (on the 10th floor)
 the access to il Comandante restaurant is limited and by reservation only
 the use of the elevator is allowed one person at a time, except in case of families
 it is suggested to pay by credit card
ROMEO HOTEL DIRECTION – SPA
 indoor areas are sanitized every 24 hours through the use of a nebulizer
 air system is frequently sanitized
 the SPA and the gym are sanitized every 2 hours
June 1st 2020
To help ensure your safety and wellbeing, ROMEO hotel has implemented the following initiatives:
 the access to the SPA will be allowed only if COVID test results are negative
 it is mandatory the temperature check at the hotel entrance
 it will be asked to all guests to wear a musk at all time, except in the spa during a facial treatment
 guests are advised to practice physical distancing by standing at least 1 meter away from each other
 guests are advised to clean hands frequently by using the hand sanitizer dispenser located at the
hotel entrance and in the public areas
 we suggest to download the ROMEO App (available on IoS and Android) to have access to the hotel
services
 the use of the elevator is allowed one person at a time, except in case of families
 it is suggested to pay by credit card
 spa treatments are available by reservation only
 a shower with soap is required before and after any activities at the Dogana del Sale
 for all the spa facilities, a personal towel must be used: this towel will be delivered at the entrance
by a SPA therapist and it must be trashed in the appropriate laundry basket after the use. It is strictly
forbidden to leave it laying around, for safety and hygiene reasons.
 the changing rooms are only accessible to 2 people at a time
 all guests’ personal items, including mobile phone, tablet, jewelry, clothing, must be stored in
personal bags and kept in the assigned and closed lockers
 access with shoes or clothes is not allowed in the treatment rooms
 the linen is delivered strictly by hand and further supplies must be requested to the SPA therapists
 the bottles of water are delivered by hand at the entrance and on request
 teas and herbal infusions are available on request
 in the relaxation area it is allowed to lay on the chaise longue with own bathrobe and maintain the
social distancing of 1 meter
June 1st 2020
 access to the gym is limited and by reservation only. To allow all guests to use this facility and to keep
an optimal sanitization, guests can stop at the SPA for a maximum of 2 hours
 Disposable gloves must be used in the gym (they are available at the SPA reception, upon request).
The mask should not be used during training, but it is mandatory to maintain the safety distancing of
2 meters
 for the gym it is recommended to wear shoes and clothing different than the ones used at the arrival
 disinfectants and disposable towels are available at the SPA in order to guarantee personal safety in
the gym and in the changing rooms

OVERVIEW

Hotel Overview

Property Location With a stay at Romeo Hotel, you'll be centrally located in Naples, within a 10-minute walk of Galleria Umberto and Teatro di San Carlo. This 5-star hotel is 0.7 mi (1.1 km) from Royal Palace and 0.8 mi (1.4 km) from Santa Chiara.
Rooms Make yourself at home in one of the 79 guestrooms featuring minibars and espresso makers. Wired and wireless Internet access is complimentary, while 43-inch LED televisions with digital programming provide entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 spa tubs, a health club, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining Grab a bite at Cantina Wainari, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Business, Other Amenities Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Location

Via Cristoforo Colombo 45, Naples, NA, Italy

Airport:

NAP - Naples Capodichino Airport

ROOMS

Amenities

  • Minibar
  • LED TV
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Pillow menu
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • In-room safe
  • Television
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Bidet
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Slippers

DETAILS

Property Amenities

  • Express check-in
  • Coffee/tea in common areas
  • Number of spa tubs - 3
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Poolside bar - 1
  • Spa treatment room(s)
  • Billiards or pool table
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Outdoor pool
  • Health club
  • Limo or Town Car service available
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Wheelchair accessible path of travel
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • In-room accessibility
  • Airport transportation (surcharge)
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby
  • Year Built - 2008
  • Total number of rooms - 79
  • Number of floors - 10
  • Number of buildings/towers - 1

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza del Municipio - 0.2 km / 0.1 mi
Naples Town Hall - 0.2 km / 0.1 mi
Statue of Victor Emmanuel II - 0.2 km / 0.1 mi
Port of Naples - 0.4 km / 0.2 mi
Castel Nuovo - 0.5 km / 0.3 mi
Molo Beverello Port - 0.6 km / 0.3 mi
University of Naples Federico II - 0.7 km / 0.5 mi
Via Toledo - 0.7 km / 0.5 mi
Galleria Umberto - 0.8 km / 0.5 mi
Teatro di San Carlo - 0.8 km / 0.5 mi
Maritime Station - 0.8 km / 0.5 mi
Monastery of St. Clare - 0.8 km / 0.5 mi
Pignasecca Market - 0.9 km / 0.5 mi
Via Chiaia - 0.9 km / 0.6 mi
Royal Palace - 0.9 km / 0.6 mi

The preferred airport for Romeo Hotel is Naples (NAP-Naples Intl.) - 14.2 km / 8.8 mi