Hotel / mexico / cancun

The Ritz-Carlton, Cancun



The Ritz-Carlton, Cancun


Insider Tip

A cigar-maker plies his trade evenings in the Cigar Lounge.

Hotel Overview

White-sand beach
The luxurious Ritz-Carlton, Cancun offers two blue-tile pools and a 1,200 ft. white-sand beach on the Caribbean Sea.
Sea views
All guestrooms and suites offer bathrobes and balconies overlooking the sea. Wireless Internet access is available throughout the resort.
Private dining
Dining options include Mexican, Italian, and Caribbean cuisine. Private dinners can be arranged by request.

Amenity highlights:

A beach-view terrace contains the main pool that floats like a freeform lagoon above the beach, a quiet pool, and a 16-person spa tub. Wood-floor thatch-roof structures furnished with cushioned lounge chairs accommodate from 4-8 guests, with thatched palapas, and two-person lounge chairs with fold-up shades also available for rent. The health spa offers treatments in air-conditioned rooms, in a thatch-roof pavilion, and on open-air terraces.

What to expect:

An elegant ambience of Italian marble, brocade upholstery, gilt-frame paintings, tapestries, and antiques; exceptional dining, and discreet, personalized hospitality satisfy discriminating guests. An atrium garden featuring a sea-green Mayan-style sculpture and a stained-glass ceiling contributes a tropical note.




CUN - Cancun International Airport



  • Air conditioning
  • Bathrobes
  • Bathroom scale
  • Bathroom telephone
  • Blackout drapes
  • Cable/satellite TV
  • CD player
  • Child care (in room, surcharge)
  • Climate control
  • Clock radio
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Hair dryer
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Internet access - dial-up
  • Internet access - high speed
  • Internet access - surcharge
  • Iron/ironing board
  • Makeup mirror
  • Massage - available in room
  • Minibar
  • Multi-line phone
  • Non-smoking rooms
  • Pay movies
  • Premium bedding
  • Rollaway beds
  • Sewing kit
  • Slippers
  • Television
  • Turndown service
  • Video-game console
  • Voice mail
  • Wake-up calls
  • Coffee/tea maker
  • Jetted tub


Property Amenities

The 511-square-meter (5,500-square-foot) Kayantá Spa, offers ingredients such as avocado, vanilla, papaya, and coffee in treatments inspired by pre-Columbia rituals.Treatments include Lol-Ha, the traditional Mayan flower bath for brides; Zac-Xib, a warrior ritual involving a body scrub and essential oils bath for men; and the Sacred Warm Stone Massage. Treatments are offered in air-conditioned rooms, in a thatched-roof pavilion overlooking the beach, and on private open-air terraces. Women's and men's sections offer open-air, eight-person spa tubs sided by plunge pools; also included are saunas, steam rooms, Swiss and open-air showers, and relaxation lounges. A complimentary fitness center contains weight machines, cardio machines, and free weights. An exercise studio offers complimentary aerobics classes such as Pilates, yoga, and kickboxing (surcharges). A kids' club for ages 4-12 (surcharge) provides supervised activities in an air-conditioned clubhouse.A business center rents cellular telephones and includes private rooms with computers and Internet access (surcharges). Wireless Internet access is available throughout the resort (surcharge). Shoppers can browse boutiques, an art gallery, and a jewelry store. The hotel purifies its water. For the culinary inclined, take home more than a memory from your visit to Mexico, while visiting the Culinary Center at The Ritz-Carlton, Cancun. Learn a new and entertaining way to approach food and wine in a striking, professionally equipped kitchen overlooking the Caribbean Sea.

  • 24-hour front desk
  • Air-conditioned public areas
  • Audio-visual equipment
  • Ballroom(s)
  • Banquet facilities
  • Business services
  • Concierge services
  • Laundry facilities
  • Complimentary newspapers in lobby
  • Poolside bar
  • Room service

Number of rooms: 365 total


Please note: In an attempt to provide the utmost in service, The Ritz-Carlton, Cancun hotel requests that guests submit the following information at the time of booking: Estimated time of arrival in Cancun All guest names Ages of children Bedding preference Special occasions being celebrated Repeat visitors Extra person charges may apply depending on hotel policy.
Rollaways and cribs may be available and should be requested at the time of booking; fees may apply. Rollaway beds are not permitted in rooms with two double beds.
Photo identification and credit card or cash deposit are required upon check-in for incidental charges.
All special requests are subject to availability upon check-in.


The Club Grill
Dinner restaurant employing local ingredients and emphasizing seafood and prime-grade meats. Choices such as roast lobster with leek brandade, chanterelle salad, and roast duck with chipotle and sweet potato purée. Live jazz nightly.
Opulent fine-dining dinner restaurant. Recessed ceilings painted with pastoral murals, wall recesses containing scroll paintings, pale-green linens, and ivory-colored chairs. Mediterranean cuisine. Piano music nightly.
El Café Mexicano
Dining room and outside terrace. Buffet and à la carte breakfast. A la carte lunch. A la carte dinners plus Sunday night family-style barbecue buffet, Tuesday night Mexican buffet with live music, Friday night lobster-and-seafood buffet.
The Caribe Bar & Grill
Casual pool-terrace spot overlooking beach. White-tile roof, blue umbrellas. Open mid-morning to early evening for light meals, snacks.
The Lobby Lounge
Ocean views. Upholstered seating. Appetizers, cocktails, more than 120 tequilas, cigar-lounge section. Entertainment nightly.


A terra-cotta-colored terrace overlooking the beach and extending the full length between the hotel's outer wings includes a two-level main pool floating like a freeform lagoon above the turquoise Caribbean Sea. A blossom-shape "quiet pool" isolated at one end of the terrace measures approximately 18-by- (60-by-). A spa tub accommodates 16 guests. Pool concierges make dining reservations and book outside tours. Pool captains hand out cold towels and complimentary fruit and water. This Cancun hotel's beach frontage comprises () of Cancún's powdery white sand. Furnished with cushioned lounge chairs, beach rentals comprise wood-floor thatch-roof structures accommodating from 4-8 guests, thatched palapas, and two-person lounge chairs with fold-up shades.An independent water sports center, AquaWorld, rents snorkeling gear and boogie boards. AquaWorld's main center is a marina located two km () from the hotel on Nichupté Lagoon, where a myriad of watersports are available, including kayaking, sailing, and windsurfing. AquaWorld also books fishing trips and scuba diving and snorkeling excursions. Independent operators offer personal watercraft and parasailing at various points along the beach extending the length of Cancún Island.The Ritz-Carlton includes three lighted hardcourt tennis courts (surcharges). The 18-hole Hilton golf course is three km () from the hotel, and the 18-hole Club de Golf Cancún is seven km (). The recreational activities listed below are available either on site or near the resort; fees may apply.
  • Aerobics
  • Fishing
  • Golf - miniature
  • Golfing
  • Jet skiing
  • Parasailing
  • Pilates classes/instruction
  • Playground
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Water skiing
  • Windsurfing
  • Yoga classes/instruction
  • Horse riding/rental