Hotel / mexico / cancun

The Ritz Carlton Cancun

Retorno del Rey No. 36, ZONA HOTELERIA , Cancun, Mexico


The Ritz Carlton Cancun


Insider Tip

A cigar-maker plies his trade evenings in the Cigar Lounge.

Hotel Overview

White-sand beach
The luxurious Ritz-Carlton, Cancun offers two blue-tile pools and a 1,200 ft. white-sand beach on the Caribbean Sea.
Sea views
All guestrooms and suites offer bathrobes and balconies overlooking the sea. Wireless Internet access is available throughout the resort.
Private dining
Dining options include Mexican, Italian, and Caribbean cuisine. Private dinners can be arranged by request.

Property Location
With a stay at The Ritz-Carlton, Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Maya Cancun Museum. This 5-star resort is 2.8 mi (4.5 km) from El Rey Ruins and 3.9 mi (6.2 km) from Delfines Beach.

Make yourself at home in one of the 365 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies or patios. 42-inch LCD televisions with pay movies provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a sauna. This resort also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Grab a bite at Casitas, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 1130 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Cancun This resort has facilities measuring 290626 square feet (27000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.


Retorno del Rey No. 36, ZONA HOTELERIA , Cancun, Mexico


CUN - Cancun International Airport



  • Air conditioning
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • LCD TV
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms -


Property Amenities

The 511-square-meter (5,500-square-foot) Kayantá Spa, offers ingredients such as avocado, vanilla, papaya, and coffee in treatments inspired by pre-Columbia rituals.Treatments include Lol-Ha, the traditional Mayan flower bath for brides; Zac-Xib, a warrior ritual involving a body scrub and essential oils bath for men; and the Sacred Warm Stone Massage. Treatments are offered in air-conditioned rooms, in a thatched-roof pavilion overlooking the beach, and on private open-air terraces. Women's and men's sections offer open-air, eight-person spa tubs sided by plunge pools; also included are saunas, steam rooms, Swiss and open-air showers, and relaxation lounges. A complimentary fitness center contains weight machines, cardio machines, and free weights. An exercise studio offers complimentary aerobics classes such as Pilates, yoga, and kickboxing (surcharges). A kids' club for ages 4-12 (surcharge) provides supervised activities in an air-conditioned clubhouse.A business center rents cellular telephones and includes private rooms with computers and Internet access (surcharges). Wireless Internet access is available throughout the resort (surcharge). Shoppers can browse boutiques, an art gallery, and a jewelry store. The hotel purifies its water. For the culinary inclined, take home more than a memory from your visit to Mexico, while visiting the Culinary Center at The Ritz-Carlton, Cancun. Learn a new and entertaining way to approach food and wine in a striking, professionally equipped kitchen overlooking the Caribbean Sea.

  • Elevator/lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms -
  • Number of floors -
  • Number of buildings/towers -
  • Airport transportation (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Poolside bar
  • Coffee shop or café
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Accessible bathroom
  • In-room accessibility
  • Year Built
  • Number of restaurants -
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Tennis on site
  • Number of outdoor pools -
  • Conference center
  • Outdoor tennis courts -
  • Parking (limited spaces)
  • Beach bar
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges -
  • Luggage storage
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Pool sun loungers
  • Beach towels
  • Supervised childcare/activities (surcharge)

Number of rooms: 365 total


The Club Grill
Dinner restaurant employing local ingredients and emphasizing seafood and prime-grade meats. Choices such as roast lobster with leek brandade, chanterelle salad, and roast duck with chipotle and sweet potato purée. Live jazz nightly.
Opulent fine-dining dinner restaurant. Recessed ceilings painted with pastoral murals, wall recesses containing scroll paintings, pale-green linens, and ivory-colored chairs. Mediterranean cuisine. Piano music nightly.
El Café Mexicano
Dining room and outside terrace. Buffet and à la carte breakfast. A la carte lunch. A la carte dinners plus Sunday night family-style barbecue buffet, Tuesday night Mexican buffet with live music, Friday night lobster-and-seafood buffet.
The Caribe Bar & Grill
Casual pool-terrace spot overlooking beach. White-tile roof, blue umbrellas. Open mid-morning to early evening for light meals, snacks.
The Lobby Lounge
Ocean views. Upholstered seating. Appetizers, cocktails, more than 120 tequilas, cigar-lounge section. Entertainment nightly.


A spectacular powdery white sand beach, which measures 126,000 square feet (11,700 square meters), fronts the resort. Recreational options include three pools, an aerobics studio, a fitness center with the latest cardiovascular machines and strength-training equipment, and two outdoor courts lit for night play.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Aerobics
  • Fishing
  • Golf - miniature
  • Golfing
  • Horse riding/rental
  • Jet skiing
  • Parasailing
  • Pilates classes/instruction
  • Playground
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Water skiing
  • Windsurfing
  • Yoga classes/instruction