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Hotel / mexico / cancun

Zoetry Paraiso de la Bonita Riviera Maya

Cancun - Chetumal Hwy KM 328, Km 328 Bahia Petempich, Puerto Morelos, QROO, Mexico

CLASSIC PREFERRED

Zoetry Paraiso de la Bonita Riviera Maya

HEALTH & SAFETY INFO

BACK TO BUSINESS.
We are pleased to announce that, today, AMResorts® launches its new CleanComplete Verification™ 360-degree quality and hygiene program for all its branded properties. The campaign will focus on our commitment to guest wellbeing as we redefine the all-inclusive Unlimited-Luxury® resort experience with even higher safety and hygiene standards. Its purpose is to instill confidence and peace of mind during the vacation selection process and especially for future vacations at an AMResorts® branded property, which will in turn continue to foster and strengthen guest loyalty.

Backed by one of the highest-level third-party certifications for quality and safety in the industry, the Cristal International Standards® certification, the initiative addresses all aspects of resort operations and guest experience from welcome to departure. Each property has implemented the industry’s latest Prevention of the Spread of Infection (POSI) audit solution, through Cristal International Standards’® POSI-check. All AMResorts® branded properties also employ FoodCheck Certification, which complies with certified and audited food safety practices based on the Hazard Analysis Critical Control Point (HACCP), an internationally recognized system for reducing the risk of safety hazards in foods.

The campaign started internally with a webinar to ensure staff and employees are well versed in the elevated approach to hygiene protocols and procedures. From there, an all-encompassing external campaign starts today—a press release is being distributed, materials are being created for inclusion in guest rooms, and a video is being deployed, along with a landing page that will showcase the elements.

OUR PROMISE TO GUESTS.
At the center of the campaign is our new CleanComplete VerificationTM, a 360-degree quality, safety and hygiene program that addresses all aspects of resort operations and guest experience from welcome to departure, including:
• Welcome Back – Arrival and Check-In Procedures: Check-in health procedures upon arrival at a resort, including temperature and health check at a Hygiene Check-In station, cleaning of the lobby with high-level disinfectant every hour, and sanitation of luggage and personal electronic devices.
• Come on In – Room Cleaning Procedures: Cristal RoomCheck verification certifies that each guest room has met the highest hygiene cleaning, with sanitation information on in-room tablets, printouts and TVs.
• Time to Relax – Sanitation Throughout the Resort: Increased sanitation throughout all areas of the resorts, including high human contact areas such as staircases, elevators, public areas and restrooms, as well as sports equipment and spa facilities. Beach and pool loungers will also be distanced.
• Fun for the Kids – Explorer’s Club + Core Zone Hygiene: All Explorer’s Club and Core Zone facilities cleaned and disinfected prior to opening, after closing, and regularly during operating hours, with temperature checks required for all before entering.
• Dine in Style – Food and Beverage Protocols: All bar and restaurants employ social distancing measures, while staff wear masks and increase hygiene techniques.
• Behind the Scenes – Back of House Activity: New staff positions to oversee health measures, including regular wellness training for all personnel, sanitization of office and back of house areas, regular tests of pools and water systems, a designated drop-off and sanitation area for supplies, laundry protocols to control temperature, and use of high-level cleaning products.
• See You Again Soon – Check-Out and Departure Procedures: Express check-out service to reduce contact.
• Don’t Just Take Our Word for It – Third-Party Verification: Certification by the Cristal International Standards® and compliance with the internationally recognized Hazard Analysis Critical Control Point (HACCP) in food safety.
We are confident these standards are among the most extensive in the industry and are proud of the operational effort that has been put into developing such a comprehensive program.

Please visit the CleanComplete Verification™ website to view the full health and safety protocols in place, or visit the AMResorts® Media Download Site for the full downloadable PDF of the CleanComplete Verification™ standards.

TOGETHER WE RISE.
Together, we are weathering an economic and public health crisis like the world has never seen. And, it is because we remain united, that we will emerge from this moment in time in a position of strength. As we count down the days until the resorts welcome back our mutual guests, each of us remain fully dedicated to you with a steadfast commitment to continue delivering our very best, every day. I wish you and those you love the best of health and peace of mind.

OVERVIEW

Insider Tip

Hotel Overview

Property Location When you stay at Zoetry Paraiso de la Bonita Riviera Maya in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This 5-star resort is 8.1 mi (13.1 km) from Puerto Morelos Town Square and 17.7 mi (28.5 km) from Delfines Beach.
Rooms Make yourself at home in one of the 90 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Canoa, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Location

Cancun - Chetumal Hwy KM 328, Km 328 Bahia Petempich, Puerto Morelos, QROO, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Amenities

  • Air conditioning
  • Wardrobe or closet
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Phone
  • Turndown service
  • Furnished balcony or patio
  • Free bottled water
  • Towels provided
  • Ceiling fan
  • Pillowtop mattress
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free international calls
  • Television
  • Satellite TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Free WiFi
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Bed sheets not available
  • Laptop-friendly workspace
  • Premium bedding
  • Slippers
  • MP3 docking station
  • Separate bathtub and shower
  • Non-Smoking
  • Terrace
  • No cribs (infant beds)

DETAILS

Property Amenities

  • Library
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Swimming pool
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Outdoor tennis court
  • Pool umbrellas
  • One meeting room
  • Tennis on site
  • Beach bar
  • Rooftop terrace
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Full-service spa
  • Marina on site
  • Beach umbrellas
  • Spa treatment room(s)
  • Billiards or pool table
  • Free beach cabanas
  • Tours/ticket assistance
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Spa services on site
  • Number of restaurants - 6
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Garden
  • Multilingual staff
  • Free newspapers in lobby
  • Year Built - 2001
  • Total number of rooms - 90
  • Number of floors - 3

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Petempich Bay - 0.1 km / 0.1 mi
Crococun Zoo - 4.9 km / 3.1 mi
Costa Occidental de Isla Mujeres National Park - 12.1 km / 7.5 mi
Sanctuary of Hope and Time Capsule - 12.7 km / 7.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 13 km / 8.1 mi
Puerto Morelos Town Square - 13.1 km / 8.1 mi
Puerto Morelos Reef - 13.1 km / 8.2 mi
San Jose Catholic Parish - 13.1 km / 8.2 mi
Artisans Market - 13.3 km / 8.3 mi
Ojo de Agua Beach - 13.8 km / 8.6 mi
Ventura Park Cancun - 21.7 km / 13.5 mi
Playa Coral - 22 km / 13.7 mi
Xoximilco - 22.7 km / 14.1 mi
El Rey Polo Country Club - 23.2 km / 14.4 mi
Cancun Country Club - 23.3 km / 14.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 23 km / 14.3 mi
Cozumel Intl. Airport (CZM) - 74.5 km / 46.3 mi

The preferred airport for Zoetry Paraiso de la Bonita Riviera Maya is Cancun Intl. Airport (CUN).

  • Golfing
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Windsurfing
  • Yoga classes/instruction