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Hotel / mexico / riviera-maya

Andaz Mayakoba - a Concept by Hyatt

Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, Mexico


Andaz Mayakoba - a Concept by Hyatt


Our recently announced Global Care & Cleanliness Commitment focuses on the safety and wellbeing of our colleagues and guests, and builds on existing rigorous safety and cleanliness protocols. The commitment includes an international cleanliness and training accreditation process, a trained Hygiene & Wellbeing Leader or team at all locations, and a cross-functional panel of trusted medical and industry advisors. Visit Global Care & Cleanliness Commitment to learn more about enhanced safety and cleanliness measures you may see at Hyatt hotels worldwide. enhanced safety and cleanliness measures you may see at Hyatt hotels worldwide.

IMPORTANT FACE COVERINGS UPDATE: Following medical expert guidance to help reduce the spread of COVID-19, all Hyatt hotels in the Americas will require face coverings within indoor public areas and when moving around in outdoor areas for the foreseeable future.

Public areas may include hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests consuming food or beverages in restaurants, guests who are seated outdoors and socially distant, and children under the age of two (2). Contact your nearest Hyatt Global Contact Center for more information.

We believe in responsible and safe travel while staying vigilant and following procedures and protocols developed in consideration of guidance and information shared by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), other leading organizations and experts, and local government requirements and guidance. Hyatt also supports the American Hotel & Lodging Association’s (AHLA) “Safe Stay Guest Checklist.”
Hyatt hotels continue to welcome business and leisure travelers with our established operational excellence and commitment to care as we reimagine the hotel experience

Face coverings – Required in hotel indoor public areas and when moving around in outdoor areas


Hotel Overview

Property Location With a stay at Andaz Mayakoba - a Concept by Hyatt in Playa del Carmen, you'll be 0.6 mi (1 km) from El Camaleon Mayakoba Golf Course and 5 mi (8.1 km) from Quinta Avenida. This 5-star resort is 5.7 mi (9.1 km) from Mamitas Beach Club and 5.8 mi (9.3 km) from Maroma Beach.
Rooms Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).
Amenities Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Dining Enjoy local and international cuisine at Cocina Milagro, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the bar/lounge or one of the 2 beach bars. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Business, Other Amenities Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.


Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, Mexico


CUN - Cancun International Airport



  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Linens provided
  • Private bathroom
  • Champagne service
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Raised toilet seat
  • Free cribs/infant beds
  • Low-height counters/sink
  • Cable TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Rollaway/extra beds (free)
  • Non-Smoking
  • Free WiFi
  • Grab bar - near toilet
  • Premium bedding
  • Pay movies
  • iPod docking station
  • Wheelchair accessible
  • Minibar (stocked, some free items)
  • Room and bed type depend on availability check-in


Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Bar/lounge - 1
  • Number of outdoor pools - 2
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Food and water bowls
  • On private beach
  • Conference space size (meters) - 6200
  • Number of meeting rooms - 5
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Designated smoking areas
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Free bicycles on site
  • Couples/private dining
  • Full-service spa
  • Number of beach bars - 2
  • Free beach shuttle
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Accessible bathroom
  • 24-hour fitness facilities
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Garden
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby
  • Year Built - 2016
  • Total number of rooms - 214
  • Number of floors - 3


Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleon Mayakoba Golf Course - 0.9 km / 0.6 mi
Tres Rios Ecopark - 3.4 km / 2.1 mi
Grand Coral Golf Riviera Maya - 4.1 km / 2.6 mi
28 de Julio Square - 6.6 km / 4.1 mi
Guadalupe Church - 7.2 km / 4.5 mi
Playa 88 - 7.7 km / 4.8 mi
Punta Esmeralda Beach - 8 km / 5 mi
Quinta Avenida - 8.1 km / 5 mi
Plaza Las Americas - 8.8 km / 5.5 mi
Mario Villanueva Stadium Madrid - 9.1 km / 5.6 mi
Mamitas Beach Club - 9.1 km / 5.7 mi
Playa del Carmen Main Beach - 9.3 km / 5.8 mi
Maroma Beach - 9.3 km / 5.8 mi
Nuestra Senora del Carmen Catholic Church - 9.7 km / 6 mi
Calle Corazón - 9.9 km / 6.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 49.9 km / 31 mi
Cozumel Intl. Airport (CZM) - 41.5 km / 25.8 mi

The preferred airport for Andaz Mayakoba - a Concept by Hyatt is Cancun Intl. Airport (CUN).

  • Bicycle rentals
  • Boating
  • Golf - miniature
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Snorkeling
  • Tennis
  • Yoga classes/instruction