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Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive


Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, Mexico



360° Xafety model that comprises our hygiene and safety protocols to guarantee you’ll feel safe, just like home.
As members of the Board of Affiliates of the World Tourism Organization (UNWTO), we have worked together with them to strengthen their recovery guidelines and recommendations. We are also part of the task force assembled by the International Association of Amusement Parks and Attractions (IAAPA) to develop their reopening guidance document.
Our 360° Xafety protocols are based on a business vision that ensures we take into consideration the wellbeing of our visitors and guests, but also our staff and suppliers. To develop them, we worked hand-in-hand with local authorities, international organizations, and professional experts in infectious diseases to guarantee that our measures adhere to the strictest hygiene standards and allow us to provide a safe experience at all our facilities and tours.

Your safety is our priority, that is why all the cleaning and disinfecting products used at Grupo Xcaret are biodegradable, comply with the U.S. Environmental Protection Agency (EPA) standards and have been approved by the U.S. Food and Drug Administration (FDA).

Thanks to our 360° Xafety protocols we are implementing in our premises and facilities, we’ve being awarded the Travel Safety Stamp by the World Travel & Tourism Council (WTTC), which is fully endorsed by the World Tourism Organization (UNTWO) and more than 200 CEOs from the main business groups of the tourism industry around the world. The protocols outlined by the WTTC, which Grupo Xcaret fully complies with, have been put forth by international health organizations including the World Health Organization (WHO) and the Center for Disease Prevention (CDC) with the purpose of responsibly reactivating the tourism industry. For further information please visit


Property Location Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is a 5-minute drive from Xplor Theme Park and 7 minutes from Xcaret Eco Theme Park. This 5-star property is 5.5 mi (8.9 km) from Playacar Golf Club and 5.5 mi (8.9 km) from Playa del Carmen Maritime Terminal.
Rooms Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at CHIBALI, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 8 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.

Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.


CUN - Cancun International Airport



  • Free newspaper
  • Air conditioning
  • Egyptian-cotton sheets
  • Daily housekeeping
  • Soundproofed rooms
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Pillowtop mattress
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • Number of living rooms
  • In-room safe (laptop compatible)
  • Separate bedroom
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Non-Smoking
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, free items)
  • No cribs (infant beds)

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Waterslide
  • Number of outdoor pools - 10
  • Elevator
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Outdoor tennis court
  • Pool umbrellas
  • Parking (limited spaces)
  • Free bicycles on site
  • Couples/private dining
  • Designer stores on site
  • Number of bars/lounges - 8
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 2
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 12
  • Ballroom
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • 24-hour fitness facilities
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Garden
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby
  • Year Built - 2017
  • Total number of rooms - 900
  • Number of floors - 6
  • Number of buildings/towers - 6


Distances are displayed to the nearest 0.1 mile and kilometer.

Xplor Theme Park - 1.3 km / 0.8 mi
Xcaret Eco Theme Park - 2 km / 1.2 mi
Ferry to Cozumel - 4.3 km / 2.7 mi
Paseo del Carmen - 8.1 km / 5.1 mi
Quinta Avenida - 8.4 km / 5.2 mi
Yucatek Divers - 8.8 km / 5.5 mi
Plaza Paraiso - 8.9 km / 5.5 mi
Playacar Golf Club - 8.9 km / 5.5 mi
Playa del Carmen Main Beach - 8.9 km / 5.5 mi
Playa del Carmen Maritime Terminal - 8.9 km / 5.5 mi
3D Museum of Wonders - 9.1 km / 5.7 mi
Central Square - 9.1 km / 5.7 mi
Nuestra Senora del Carmen Catholic Church - 9.3 km / 5.8 mi
Calle Corazón - 9.3 km / 5.8 mi
Mamitas Beach Club - 9.8 km / 6.1 mi

The nearest major airport is Cozumel Intl. Airport (CZM) - 27.6 km / 17.1 mi