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Hotel / mexico / riviera-maya

Viceroy Riviera Maya

Playa Xcalacoco Frac 7, Riviera Maya , Playa del Carmen, QROO, Mexico

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Viceroy Riviera Maya

HEALTH & SAFETY INFO

Health & Safety Plan
Viceroy has always strived to create the best experience for our guests. Now, more than ever, we’re taking that to heart with Viceroy’s Promise of Cleanliness.
This is not a mere aspiration. It’s an action plan. For the wellbeing of our guests, colleagues and communities, our promise is to put our passion and energy into notably increasing the standards of cleanliness at our hotels.
To deliver on this promise every day, each hotel’s General Manager and Health & Hygiene Ambassador will lead a Safety Committee program responsible for training, implementation and compliance. In addition, we’re closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s recommendations regarding COVID-19, and will continue to follow their guidelines, as well as those from local health departments. Please visit https://www.viceroyhotelsandresorts.com/travel-information/health-safety

OVERVIEW

Insider Tip

Hotel Overview

Property Location When you stay at Viceroy Riviera Maya in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course. This 5-star resort is 4.5 mi (7.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Mamitas Beach Club.
Rooms Treat yourself to a stay in one of the 41 guestrooms, featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Dining All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Marea, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.

Business, Other Amenities Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Location

Playa Xcalacoco Frac 7, Riviera Maya , Playa del Carmen, QROO, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Amenities

  • Free newspaper
  • Egyptian-cotton sheets
  • Minibar
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Furnished patio
  • Towels provided
  • Free local calls
  • Ceiling fan
  • Linens provided
  • Champagne service
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Satellite TV service
  • Flat-panel TV
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Access via exterior corridors
  • Free wired Internet
  • DVD player
  • Blackout drapes/curtains
  • Designer toiletries
  • Private plunge pool
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • Separate sitting area

DETAILS

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Library
  • Beach bar
  • Couples/private dining
  • Bar/lounge
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Beach umbrellas
  • Spa treatment room(s)
  • Free beach cabanas
  • Porter/bellhop
  • Tours/ticket assistance
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Health club
  • Limo or Town Car service available
  • Free wired Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Hiking/biking trails nearby
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Proposal/romance packages available
  • Hair salon
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Wheelchair accessible (may have limitations)
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Wedding services
  • In-room accessibility
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby
  • Total number of rooms - 41

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Punta Esmeralda Beach - 3 km / 1.9 mi
Grand Coral Golf Riviera Maya - 3.5 km / 2.2 mi
Playa 88 - 3.5 km / 2.2 mi
Quinta Avenida - 4.4 km / 2.7 mi
Guadalupe Church - 4.6 km / 2.9 mi
El Camaleon Mayakoba Golf Course - 5 km / 3.1 mi
28 de Julio Square - 5.8 km / 3.6 mi
Plaza Las Americas - 8 km / 5 mi
Mario Villanueva Stadium Madrid - 8.2 km / 5.1 mi
Mamitas Beach Club - 8.3 km / 5.2 mi
Tres Rios Ecopark - 8.4 km / 5.2 mi
Playa del Carmen Main Beach - 8.5 km / 5.3 mi
Calle Corazón - 9.1 km / 5.6 mi
Nuestra Senora del Carmen Catholic Church - 9.1 km / 5.6 mi
Pier Navega - 9.2 km / 5.7 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 53.5 km / 33.2 mi
Cozumel Intl. Airport (CZM) - 40.6 km / 25.2 mi

The preferred airport for Viceroy Riviera Maya is Cancun Intl. Airport (CUN).

  • Bicycle rentals
  • Boating
  • Fishing
  • Golf - driving range
  • Golfing
  • Hiking/biking trails
  • Horse riding/rental
  • Jet skiing
  • Mountain biking
  • Parasailing
  • Snorkeling
  • Tennis
  • Windsurfing