Río Secreto Nature Reserve from Playa del Carmen
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Location: Playa del Carmen, Mexico
Duration: 8 hours
Product code: 3206PCMRIO
One of the most awesome experiences you can have! We have done this three times over the past few years and continue to be thrilled. Only issue was with the tour company that could not get our pick up time and place established correctly. With a bunch of back and forth emails it was finally resolved but sure left a sour taste in our mouths for this particular tour company!
I am living in Playa Del Carmen for a year. I booked a tour to the Rio Secreto Nature Reserve. My first disappointment was that they would not pick me up from my condo. Nevertheless I decided to go anyway because I could go to the closest hotel. However, I wasn't told that when the hotel is in Playacar I could not pass the entrance gate to the compound. I had to stand in the rain outside the gate and get the drivers attention.
Okay after arriving at the reserve we took a shower, suited up in a wetsuit, shoes, helmet and walking cane. In order to get to the cave we needed to run through the forest as fast as we could to avoid being bitten by mosquitoes. Of course that was impossible. My legs back and arms got bitten the worse. The same thing happened going back. The luncheon food was very bland and not enough variety of food.
Except for those unforeseen thing the tour was incredible.
FABULOUS tour. They provide you with everything you need - helmets with lights on them, wetsuits, water shoes, life jackets, and walking sticks. The underground caves are INCREDIBLE! You must hike a little bit to get to the caves, and also hike and walk in sometimes waist deep water and sometimes you have to swim a short distance. We are a couple in our mid sixties and it was easy to do. Certainly not over-challenging such that anyone should worry that they are not fit enough to do this tour. At the end of the tour they give you a shot of some kind of native alcoholic beverage and then a full Mexican buffet under a pavilion. AWESOME experience. I would highly recommend it. I agree with others that it is a shame what they charge for photos ridiculous amounts of money and they don't let you take any cameras or cellphones into the caves.
We booked our tour on the TripAdvisor website via Viator. The company that ultimately set everything up was Cancun Vacation Experts. We had a small group tour- only 9 people. Everything went as smooth as can be.
Rio Secreto is a natural wonder that we felt privileged to explore. It is a National Geographic site that, to date, only about 80,000 people have had the opportunity to visit. It has only been open to the public since 2008.
Our guide to the underground world was Alondra and although our tour was bilingual, she did an excellent job switching back and forth between the two languages. She was knowledgeable, witty and very informative.
From the main entrance, you will board a small motor bus and drive 7K through the jungle to the staging area. You will need to wear/ bring a bathing suit and you will lock up all of your belongings as you may NOT bring cameras, cell phones or any other belongings except for perscription eyewear, that might get wet or lost.
The cave is not as pretty as it looks in the pictures but it was still a fun adventure. There arent any safety mesaures inside of the cave so you just step where u can and its sometimes deep, slippery, and you can lose your balance easily. I would definitely not recommend for children under 12.