Pink Sand Shopping Tour
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TO BOOK THIS TOUR
Location: Bermuda, Bermuda
Duration: 2 hours 30 minutes
Product code: 46554P1
When we arrived at the port we saw numerous via tour signs. We went up to one and asked about our tour and they knew nothing about it finally we were directed to someone else who at least got on the phone and was inquiring about this tour to the company. The tour had been canceled I guess lack of participation but we were never notified. A better communication system needs to be done with this company
When we arrived at the port we saw numerous via tour signs. We went up to one and asked about our tour and they knew nothing about it finally we were directed to someone else who at least got on the phone and was inquiring about this tour to the company. The tour had been canceled I guess lack of participation but we were never notified. A better communication system needs to be done with this company
My husband and I waited exactly where we were supposed to. No one ever showed up. We called the phone number but only got a voicemail. Some local tour drivers were kind enough to get in touch with the company providing the tour using phone numbers we did not have. We were finally told that the driver chose not to show up. We were never contacted by phone or email. Another driver who was wonderful invited us to tour with her which was nice but not what we paid for. Sign up at your own risk!
My husband and I waited exactly where we were supposed to. No one ever showed up. We called the phone number but only got a voicemail. Some local tour drivers were kind enough to get in touch with the company providing the tour using phone numbers we did not have. We were finally told that the driver chose not to show up. We were never contacted by phone or email. Another driver who was wonderful invited us to tour with her which was nice but not what we paid for. Sign up at your own risk!
Sounded like a good tour and we paid in advance through Viator. Waited and waited with no tour guide showing up! So frustrating. I called the Bermuda number, and a man casually said the tour was cancelled because not enough signed up. I asked why we had not been notified. He said we probably should have been. Will we get a refund? He didn’t know, but he thought we might. Luckily we found another local tour for a few hours later. Bermuda is lovely, and we enjoyed our visit, but tour communication needs to be more polished!