Italian bookings now include special requests and services
SAN JOSE, March 15, 2011 – Classic Vacations, a top luxury travel wholesaler, has partnered with Italian Global System to bring new services and activities to their clients travelling in Italy. With Concierge Italy, travel advisors can now enhance their clients’ vacation itinerary with services beyond Classic’s current portfolio, and fulfill special requests such as dinner reservations, entrance and venue tickets such as private museum and Vatican visits, train tickets, and more.
Concierge Italy is a powerful tool providing online access, booking, payment, and documentation for services and activities previously requiring separate transactions with local vendors. “Booking Concierge Italy services is as easy as logging on to the request form, selecting services from drop-down menus, and then submitting the form,” says Greg Bernd, Co-President of Classic Vacations. “The price quote will take between 24 and 48 hours, based on the research time that may be required, plus the nine-hour time difference from the West Coast.”
Completing the transaction simply involves following the links to book the services and then making payment on the secure payment module. A confirmation of payment is sent containing details of the services for the client. Commissions are paid at the end of each month after services are provided.
Mark Simões, with Balboa Travel Agency, the first customer to utilize the tool, said, “I just used Concierge Italy and loved it. It’s so easy. I received a quick 24-hour turnaround on my request and then a link to use to process my payment online -- so simple. I think this service is going to be a hit!”
ABOUT CLASSIC VACATIONS® Classic Vacations delivers superior customer satisfaction to luxury travel agents and their clients. Classic offers a full line of luxury accommodations (including suites, villas, and residences), first class and private transportation options and unique tours and excursions in Hawaii, the Caribbean, Mexico, Europe, Tahiti, Fiji, Australia and New Zealand. Travel agents have always relied on Classic to help create exceptional travel experiences for their clients. For more information, visit http://dev.classicvacations.com/travelagent/ or call (800) 221-3949.
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