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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / caribbean / dominican-republic

Zoetry Agua Punta Cana

Uvero Alto, Punta Cana, La Altagracia, Dominican Republic

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Zoetry Agua Punta Cana

HEALTH & SAFETY INFO

BACK TO BUSINESS.
We are pleased to announce that, today, AMResorts® launches its new CleanComplete Verification™ 360-degree quality and hygiene program for all its branded properties. The campaign will focus on our commitment to guest wellbeing as we redefine the all-inclusive Unlimited-Luxury® resort experience with even higher safety and hygiene standards. Its purpose is to instill confidence and peace of mind during the vacation selection process and especially for future vacations at an AMResorts® branded property, which will in turn continue to foster and strengthen guest loyalty.

Backed by one of the highest-level third-party certifications for quality and safety in the industry, the Cristal International Standards® certification, the initiative addresses all aspects of resort operations and guest experience from welcome to departure. Each property has implemented the industry’s latest Prevention of the Spread of Infection (POSI) audit solution, through Cristal International Standards’® POSI-check. All AMResorts® branded properties also employ FoodCheck Certification, which complies with certified and audited food safety practices based on the Hazard Analysis Critical Control Point (HACCP), an internationally recognized system for reducing the risk of safety hazards in foods.

The campaign started internally with a webinar to ensure staff and employees are well versed in the elevated approach to hygiene protocols and procedures. From there, an all-encompassing external campaign starts today—a press release is being distributed, materials are being created for inclusion in guest rooms, and a video is being deployed, along with a landing page that will showcase the elements.

OUR PROMISE TO GUESTS.
At the center of the campaign is our new CleanComplete VerificationTM, a 360-degree quality, safety and hygiene program that addresses all aspects of resort operations and guest experience from welcome to departure, including:
• Welcome Back – Arrival and Check-In Procedures: Check-in health procedures upon arrival at a resort, including temperature and health check at a Hygiene Check-In station, cleaning of the lobby with high-level disinfectant every hour, and sanitation of luggage and personal electronic devices.
• Come on In – Room Cleaning Procedures: Cristal RoomCheck verification certifies that each guest room has met the highest hygiene cleaning, with sanitation information on in-room tablets, printouts and TVs.
• Time to Relax – Sanitation Throughout the Resort: Increased sanitation throughout all areas of the resorts, including high human contact areas such as staircases, elevators, public areas and restrooms, as well as sports equipment and spa facilities. Beach and pool loungers will also be distanced.
• Fun for the Kids – Explorer’s Club + Core Zone Hygiene: All Explorer’s Club and Core Zone facilities cleaned and disinfected prior to opening, after closing, and regularly during operating hours, with temperature checks required for all before entering.
• Dine in Style – Food and Beverage Protocols: All bar and restaurants employ social distancing measures, while staff wear masks and increase hygiene techniques.
• Behind the Scenes – Back of House Activity: New staff positions to oversee health measures, including regular wellness training for all personnel, sanitization of office and back of house areas, regular tests of pools and water systems, a designated drop-off and sanitation area for supplies, laundry protocols to control temperature, and use of high-level cleaning products.
• See You Again Soon – Check-Out and Departure Procedures: Express check-out service to reduce contact.
• Don’t Just Take Our Word for It – Third-Party Verification: Certification by the Cristal International Standards® and compliance with the internationally recognized Hazard Analysis Critical Control Point (HACCP) in food safety.
We are confident these standards are among the most extensive in the industry and are proud of the operational effort that has been put into developing such a comprehensive program.

Please visit the CleanComplete Verification™ website to view the full health and safety protocols in place, or visit the AMResorts® Media Download Site for the full downloadable PDF of the CleanComplete Verification™ standards.

TOGETHER WE RISE.
Together, we are weathering an economic and public health crisis like the world has never seen. And, it is because we remain united, that we will emerge from this moment in time in a position of strength. As we count down the days until the resorts welcome back our mutual guests, each of us remain fully dedicated to you with a steadfast commitment to continue delivering our very best, every day. I wish you and those you love the best of health and peace of mind.

OVERVIEW

Insider Tip

Hotel Overview

Property Location With a stay at Zoetry Agua Punta Cana in Punta Cana (Uvero Alto), you'll be 9.5 mi (15.2 km) from Macao Beach and 14.9 mi (23.9 km) from Hard Rock Golf Club at Cana Bay. This 5-star resort is 15.1 mi (24.2 km) from Arena Gorda Beach and 16.4 mi (26.3 km) from Iberostar Golf Course.
Rooms Make yourself at home in one of the 96 air-conditioned rooms featuring tablet computers and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature bidets and hair dryers.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Olena, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.

Business, Other Amenities Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Punta Cana? This resort has facilities measuring 1700 square feet (158 square meters), including a meeting room. Free valet parking is available onsite.

Location

Uvero Alto, Punta Cana, La Altagracia, Dominican Republic

Airport:

PUJ - Punta Cana International Airport

ROOMS

Amenities

  • Air conditioning
  • Wardrobe or closet
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Turndown service
  • Towels provided
  • Ceiling fan
  • Pillowtop mattress
  • Linens provided
  • Private bathroom
  • Hair dryer
  • Smart TV
  • In-room safe
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Non-Smoking
  • Location - ground floor
  • Free WiFi
  • Access via exterior corridors
  • Bidet
  • Desk
  • Premium bedding
  • Tablet computer
  • Separate sitting area
  • Separate bathtub and shower
  • Location - top floor
  • Pet-friendly room
  • Room and bed type depend on availability check-in

DETAILS

Property Amenities

  • Picnic area
  • Number of outdoor pools - 2
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • On private beach
  • Conference space size (meters) - 158
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Airport transportation
  • One meeting room
  • 24-hour health club
  • Barbecue grill(s)
  • Beach bar
  • Coffee/tea in common areas
  • Designer stores on site
  • Number of bars/lounges - 3
  • Tasting room
  • Number of poolside bars - 2
  • Wine release events
  • Full-service spa
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Free beach cabanas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Coffee shop or café
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 4
  • Conference space size (feet) - 1700
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Beach towels
  • 24-hour fitness facilities
  • Wheelchair accessible parking
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby
  • Year Built - 2008
  • Total number of rooms - 96
  • Number of floors - 2

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Macao Beach - 15.2 km / 9.5 mi
Punta Blanca Golf Course - 23.7 km / 14.8 mi
Hard Rock Golf Club at Cana Bay - 23.9 km / 14.9 mi
Arena Gorda Beach - 24.2 km / 15.1 mi
Iberostar Golf Course - 26.3 km / 16.4 mi
White Sands Golf Course - 27.4 km / 17 mi
Princess Tower Casino Punta Cana - 28.3 km / 17.6 mi
Casino Diamante Punta Cana Grand - 29.3 km / 18.2 mi
Cortecito Beach - 29.3 km / 18.2 mi
Aromas Museum - 30.2 km / 18.8 mi
Los Corales Beach - 30.9 km / 19.2 mi
Manati Park Bavaro - 31.1 km / 19.3 mi
Cocotal Golf and Country Club - 32.1 km / 19.9 mi
Palma Real Shopping Village - 32.1 km / 20 mi
Bavaro Beach - 32.9 km / 20.4 mi

The nearest major airport is Punta Cana Intl. Airport (PUJ) - 47.2 km / 29.3 mi

  • Golfing
  • Horse riding/rental
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis