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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Jamaica Inn


Jamaica Inn

1 Old Road Main Street, Ocho Rios, Saint Ann, Jamaica


Insider Tip


All residents of the United States of America (USA), Brazil, Dominican Republic or Mexico who are 12 years of age of over, with travel dates of August 20, 2020 or later will be required to obtain a COVID-19 RT-PCR test. The test should be conducted within 10 days of the intended travel date at a medical laboratory that is accredited by the College of American Pathologists (CAP).

All residents of the United States of America will be required to obtain a negative COVID-19 RT-PCR test or negative COVID-19 antigen test. All tests approved by the World Health Organization and the FDA, will be accepted. All test must be done at an accredited lab.

All persons entering Jamaica (Nationals and Visitors) will go through a layered pre-screening process, to include temperature checks, visual checks and random selection. Based on the results, there is further screening/testing by the health authorities.

Visitors must receive a Travel Authorization prior to departure. To register for your Travel Authorization to Jamaica please visit:
- Travelers from the United States are no longer required to upload a negative test result when applying for a Travel Authorization. The negative test result will have to be shown, alongside the approved Travel Authorization, at check-in and again on arrival in Jamaica,

Once guests have succesfully received their Travel Authorization via email, a saved electronic copy or printed copy will be required at time of check-in or when boarding their flight.

Further health screening and risk assesment will be done on arrival. Persons may still be required to be tested at the airport if they arrive on a flight from an area designated as high risk (these flights are selected randomly and are subject to change based on the prevailing situation) despite presenting a negative COVID-19 test certificate.

Any symptomatic persons, or persons who test positive will be quarantined and isolated.

Upon arrival, and in all public and common areas, wearing of a face mask is required.

Jamaica has implemented a ""Stay in Resilient Corridor"" measure which requires all persons to remain at their hotel/resort within the corridor for the duration of their stay. The Resilient Corridor comprises: 1. A Northern segment stretching from Negril in Westmoreland across the northern coastline to Port Antonio in Portland. 2. A South Coast segment running from Milk River in Clarendon westward to Negril in Westmoreland.

For further information and up to date changes, please visit:

Failure to have the proper COVID-19 documentation may affect entry into your destination. It is the traveler's responsibility to have all the necessary documents, tests, and vaccinations completed prior to departure. Improper required travel documentation is not covered by any Trip Protection Plans. In addition to international COVID-19 travel protocols, COVID-19 travel restrictions and protocols may be in place upon return to the United States. Please continue to monitor all state or local health advisories from your city or state of origin prior to travel.

Jamaica Inn's Health & Safety Protocols
Daily health screening, including temperature checks; Frequent sanitization of all staff common areas; Thorough re-training on proper hygiene and best practices; Personal Protective Equipment (PPE)

Increased frequency of sanitization with EPA-certified cleansers that are CDC-compliant; Additional guest sanitization stations in public areas; Increased steam cleaning of all soft furnishings and A/C air filters

Social Distancing
Signage and distance indicators will be used throughout the hotel in high-traffic areas to allow for and encourage proper social distancing

Arrival Experience
Hotel provided vehicles sanitized after every transfer. Drivers in full PPE. Self-parking recommended for others. All bags sanitized upon arrival. Non queuing experience that allows for maximum social distancing; Limited contact check-in and -out process

Food & Beverage
Higher frequency of hand sanitization by cooks with limited contact in kitchen prep; Attendant-only served gala events, receptions, and high tea; individually wrapped cutlery items, where applicable. All cleaning and disinfecting measures follow CDC and EPA guidelines; Kitchens will be deep cleaned and sanitized more frequently including the cleaning of food prep stations after each use; All dining tables, chairs and common furniture will be adequately spaced and disinfected after each guest use

Pool chlorine and pH levels checked more regularly and in accordance with the MOH; Pool furniture arranged for proper social distancing; Watersports equipment will be cleaned after each use and single guest use encouraged; Croquet equipment sanitized after every use. Thorough disinfecting of equipment in fitness center with limited capacities; Library books and magazines not longer shared

Response & Protocols
Enact safety protocols specific to COVID-19; Coordinate medical assistance requests or self-isolation needs; Deep cleaning of all known points of contact and re-cleaning of impacted common and high-traffic areas; Assist health professionals with contact tracing

Reduced capacity limits and scheduling modifications; Required PPE for associates and service providers; Stringent cleaning and disinfecting following each service; Modified treatment protocol to ensure guest and staff safety

Cleaned and disinfected guest rooms will have an “Diamond Clean” seal of approval sticker upon completion; Luxury single-use amenities provided in each guest room; Enhanced disinfecting of high-touch items; Requested items will be delivered in a contactless manner

General Manager’s Thoughts
As you can well imagine, I cannot wait for the day that travel gets going and we can begin to welcome visitors to our beautiful island again. It has been a difficult time for everyone, with the tourism and travel industry getting hit hardest. We have however been using this ‘quieter time’ at the Inn to concentrate on repairs and refurbishments with some exciting additions to our service offerings planed for the winter season.
The health and safety of our guests and team members has always been, and always will be our top priority. In light of the health and hygiene challenges that a world with the COVID-19 virus presents, we have also taken the time to do a deep dive into updating our already thorough cleaning guidelines and developing new and improved safety protocols to protect or guests and staff alike. The result of which is our Pinwheel of Protocols or PSP (Please see attached)
I am an eternal optimist, but I do think travel will take a few more months to return to some kind of normalcy. If we continue doing what we are told however, it will happen sooner than later. We have already started to see worldwide announcements of border openings and airline start-up dates.
It is safe to say that despite COVID-19, people’s appetite for travel won’t go away forever. I think very soon we will all be traversing through the cleanest airports you have ever seen and flying on airplanes which will be the most sterile spaces in the world.
From my point of view, based on the size and design of our 55 all suite property, we have in effect been practicing social distancing for 60 years. This is a huge advantage for us. Lots of spread out facilities, wide-open grounds, ample place for all on our 700ft beach, intimate dining, and certainly no lines to been seen anywhere on property.
In the meanwhile, we have been keeping in close contact with our past guests and doing our utmost to remain front of mind in the social media and press arenas. Communicating with our travel partners has also been a big part of our daily routines.
If we all continue working together, I am very confident that we will look even better coming out of COVID-19! We are ready to go!!!


Property Location When you stay at Jamaica Inn in Ocho Rios, you'll be in a national park, within a 5-minute drive of Mahogany Beach and Turtle River Park. This 4.5-star resort is 4.1 mi (6.6 km) from Dolphin Cove and 4.4 mi (7 km) from Dunn's River Falls.
Rooms Make yourself at home in one of the 52 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Amenities Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining Satisfy your appetite at one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is available for a surcharge.


MBJ - Sangster International Aiport



  • Non-Smoking
  • Air conditioning
  • Free WiFi
  • Grab bar - near toilet
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Room service
  • Phone
  • Turndown service
  • Soap
  • Towels provided
  • Shampoo
  • Linens provided
  • Toilet paper
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Wheelchair accessible

Property Amenities

  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Free WiFi
  • Outdoor pool
  • Limo or Town Car service available
  • Free wired Internet
  • Smoke-free property
  • Spa services on site
  • Terrace
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Laundry facilities
  • Airport transportation
  • Beach towels
  • Accessible bathroom
  • 24-hour fitness facilities
  • Roll-in shower
  • One meeting room
  • In-room accessibility
  • Airport transportation (surcharge)
  • Garden
  • Wheelchair-accessible registration desk
  • Year Built - 1950
  • Total number of rooms - 52
  • Number of floors - 2



Distances are displayed to the nearest 0.1 mile and kilometer.

Coconut Grove Shopping Village - 0.7 km / 0.4 mi
White River Reggae Park - 0.9 km / 0.6 mi
Prospect Plantation - 1.9 km / 1.2 mi
Mahogany Beach - 2.3 km / 1.4 mi
Ocho Rios Clock Tower - 2.9 km / 1.8 mi
Reggae Beach - 3.2 km / 2 mi
Turtle River Park - 3.3 km / 2 mi
Ocho Rios Craft Park - 3.3 km / 2.1 mi
LandMark Plaza - 3.4 km / 2.1 mi
Ocho Rios Baptist Church - 3.6 km / 2.2 mi
Harmony Hall Art Gallery - 3.7 km / 2.3 mi
Taj Mahal Mall - 3.7 km / 2.3 mi
Island Village - 3.8 km / 2.4 mi
Reggae Xplosion Museum - 3.9 km / 2.4 mi
Columbus Foot Beach - 4 km / 2.5 mi

The nearest airports are:
Sir Donald Sangster Intl. Airport (MBJ) - 100.4 km / 62.4 mi
Ocho Rios (OCJ-Ian Fleming Intl.) - 13.4 km / 8.3 mi

The preferred airport for Jamaica Inn is Sir Donald Sangster Intl. Airport (MBJ).

  • Boating
  • Fishing
  • Golfing
  • Hiking/biking trails
  • Horse riding/rental
  • Kayaking
  • Parasailing
  • Rowing or canoeing
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes/instruction