Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / caribbean / jamaica

Jamaica Inn

1 Old Road Main Street, Ocho Rios, Saint Ann, Jamaica


Jamaica Inn


Jamaica Inn's Health & Safety Protocols
Daily health screening, including temperature checks; Frequent sanitization of all staff common areas; Thorough re-training on proper hygiene and best practices; Personal Protective Equipment (PPE)

Increased frequency of sanitization with EPA-certified cleansers that are CDC-compliant; Additional guest sanitization stations in public areas; Increased steam cleaning of all soft furnishings and A/C air filters

Social Distancing
Signage and distance indicators will be used throughout the hotel in high-traffic areas to allow for and encourage proper social distancing

Arrival Experience
Hotel provided vehicles sanitized after every transfer. Drivers in full PPE. Self-parking recommended for others. All bags sanitized upon arrival. Non queuing experience that allows for maximum social distancing; Limited contact check-in and -out process

Food & Beverage
Higher frequency of hand sanitization by cooks with limited contact in kitchen prep; Attendant-only served gala events, receptions, and high tea; individually wrapped cutlery items, where applicable. All cleaning and disinfecting measures follow CDC and EPA guidelines; Kitchens will be deep cleaned and sanitized more frequently including the cleaning of food prep stations after each use; All dining tables, chairs and common furniture will be adequately spaced and disinfected after each guest use

Pool chlorine and pH levels checked more regularly and in accordance with the MOH; Pool furniture arranged for proper social distancing; Watersports equipment will be cleaned after each use and single guest use encouraged; Croquet equipment sanitized after every use. Thorough disinfecting of equipment in fitness center with limited capacities; Library books and magazines not longer shared

Response & Protocols
Enact safety protocols specific to COVID-19; Coordinate medical assistance requests or self-isolation needs; Deep cleaning of all known points of contact and re-cleaning of impacted common and high-traffic areas; Assist health professionals with contact tracing

Reduced capacity limits and scheduling modifications; Required PPE for associates and service providers; Stringent cleaning and disinfecting following each service; Modified treatment protocol to ensure guest and staff safety

Cleaned and disinfected guest rooms will have an “Diamond Clean” seal of approval sticker upon completion; Luxury single-use amenities provided in each guest room; Enhanced disinfecting of high-touch items; Requested items will be delivered in a contactless manner

General Manager’s Thoughts
As you can well imagine, I cannot wait for the day that travel gets going and we can begin to welcome visitors to our beautiful island again. It has been a difficult time for everyone, with the tourism and travel industry getting hit hardest. We have however been using this ‘quieter time’ at the Inn to concentrate on repairs and refurbishments with some exciting additions to our service offerings planed for the winter season.
The health and safety of our guests and team members has always been, and always will be our top priority. In light of the health and hygiene challenges that a world with the COVID-19 virus presents, we have also taken the time to do a deep dive into updating our already thorough cleaning guidelines and developing new and improved safety protocols to protect or guests and staff alike. The result of which is our Pinwheel of Protocols or PSP (Please see attached)
I am an eternal optimist, but I do think travel will take a few more months to return to some kind of normalcy. If we continue doing what we are told however, it will happen sooner than later. We have already started to see worldwide announcements of border openings and airline start-up dates.
It is safe to say that despite COVID-19, people’s appetite for travel won’t go away forever. I think very soon we will all be traversing through the cleanest airports you have ever seen and flying on airplanes which will be the most sterile spaces in the world.
From my point of view, based on the size and design of our 55 all suite property, we have in effect been practicing social distancing for 60 years. This is a huge advantage for us. Lots of spread out facilities, wide-open grounds, ample place for all on our 700ft beach, intimate dining, and certainly no lines to been seen anywhere on property.
In the meanwhile, we have been keeping in close contact with our past guests and doing our utmost to remain front of mind in the social media and press arenas. Communicating with our travel partners has also been a big part of our daily routines.
If we all continue working together, I am very confident that we will look even better coming out of COVID-19! We are ready to go!!!


Insider Tip

Hotel Overview

Property Location When you stay at Jamaica Inn in Ocho Rios, you'll be in a national park, within a 5-minute drive of Mahogany Beach and Turtle River Park. This 4.5-star resort is 4.1 mi (6.6 km) from Dolphin Cove and 4.4 mi (7 km) from Dunn's River Falls.
Rooms Make yourself at home in one of the 52 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Amenities Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining Satisfy your appetite at one of the resort's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is available for a surcharge.


1 Old Road Main Street, Ocho Rios, Saint Ann, Jamaica


MBJ - Sangster International Aiport



  • Non-Smoking
  • Air conditioning
  • Free WiFi
  • Grab bar - near toilet
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Room service
  • Phone
  • Turndown service
  • Soap
  • Shampoo
  • Toilet paper
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Wheelchair accessible


Property Amenities

  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Free WiFi
  • Outdoor pool - 1
  • Limo or Town Car service available
  • Free wired Internet
  • Smoke-free property
  • Terrace
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Laundry facilities
  • Beach towels
  • Accessible bathroom
  • 24-hour fitness facilities
  • Roll-in shower
  • One meeting room - 1
  • In-room accessibility
  • Airport transportation (surcharge)
  • Garden
  • Wheelchair-accessible registration desk
  • Year Built - 1950
  • Total number of rooms - 52
  • Number of floors - 2



Distances are displayed to the nearest 0.1 mile and kilometer.

Coconut Grove Shopping Village - 0.7 km / 0.4 mi
White River Reggae Park - 0.9 km / 0.6 mi
Prospect Plantation - 1.9 km / 1.2 mi
Mahogany Beach - 2.3 km / 1.4 mi
Ocho Rios Clock Tower - 2.9 km / 1.8 mi
Reggae Beach - 3.2 km / 2 mi
Turtle River Park - 3.3 km / 2 mi
Ocho Rios Craft Park - 3.3 km / 2.1 mi
LandMark Plaza - 3.4 km / 2.1 mi
Ocho Rios Baptist Church - 3.6 km / 2.2 mi
Harmony Hall Art Gallery - 3.7 km / 2.3 mi
Taj Mahal Mall - 3.7 km / 2.3 mi
Island Village - 3.8 km / 2.4 mi
Reggae Xplosion Museum - 3.9 km / 2.4 mi
Columbus Foot Beach - 4 km / 2.5 mi

The nearest airports are:
Sir Donald Sangster Intl. Airport (MBJ) - 100.4 km / 62.4 mi
Ocho Rios (OCJ-Ian Fleming Intl.) - 13.4 km / 8.3 mi

The preferred airport for Jamaica Inn is Sir Donald Sangster Intl. Airport (MBJ).

  • Boating
  • Fishing
  • Golfing
  • Hiking/biking trails
  • Horse riding/rental
  • Kayaking
  • Parasailing
  • Rowing or canoeing
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes/instruction