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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hyatt Regency Grand Reserve Puerto Rico

Hyatt Regency Grand Reserve Puerto Rico

200 Coco Beach Blvd. Highway 955-I, Rio Grande, Puerto Rico

Overview


Overview

Property Location Located in Rio Grande, Hyatt Regency Grand Reserve Puerto Rico is by the ocean, a 2-minute drive from Coco Beach Golf and Country Club and 12 minutes from El Yunque National Forest. This 4-star resort is 6.4 mi (10.2 km) from Carabali Rainforest Park and 7.5 mi (12 km) from Luquillo Beach.
Rooms Make yourself at home in one of the 543 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining Grab a bite at Water's Edge, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Business, Other Amenities Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rio Grande? This resort has facilities measuring 40000 square feet (3716 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

What to expect:

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Airport:

SJU - Luis Munoz Marin International Airport

Details


Amenities

  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Soap
  • Towels provided
  • Shampoo
  • Free local calls
  • Pillowtop mattress
  • Bedsheets provided
  • Toilet paper
  • Private bathroom
  • Champagne service
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Smart TV
  • In-room safe
  • Room service (limited hours)
  • Balcony or patio
  • Cribs/infant beds (surcharge)
  • Television
  • Digital TV service
  • Non-Smoking
  • No rollaway/extra beds
  • Free WiFi
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Visual fire alarm
  • Doorbell/telephone notification
  • Premium bedding
  • Telephone accessibility kit
  • Pay movies
  • Separate bathtub and shower
  • Private spa tub (indoor)
  • Private spa tub
  • Shower only
  • Microwave
  • Cookware, dishware, and utensils
  • Jetted bathtub
  • Kitchenette
  • Separate dining area
  • Stovetop
  • Separate sitting area
  • Sofa bed
  • Kitchen
  • Bathrobes
  • Private plunge pool
  • Bathroom grab bars
  • Roll-in shower
  • Wheelchair accessible

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Fitness facilities
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Swimming pool
  • Conference space size (meters) - 3716
  • Number of meeting rooms - 13
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Wheelchair accessible (may have limitations)
  • Outdoor tennis courts - 1
  • Airport transportation (surcharge)
  • Golf course on site
  • Tennis on site
  • Pro shop
  • Clubhouse
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Hiking/biking trails nearby
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 40000
  • Reception hall
  • Laundry facilities
  • Wheelchair accessible path of travel
  • Beach towels
  • Accessible bathroom
  • 24-hour fitness facilities
  • Roll-in shower
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Garden
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Total number of rooms - 543
  • Number of floors - 2
  • Number of buildings/towers - 20

Policies

Know Before You Go
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 for adults and USD 14 for children (approximately)
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Bahia Beach - 1.2 km / 0.7 mi
Coco Beach Golf and Country Club - 1.5 km / 0.9 mi
Wyndham Rio Mar Casino - 8.6 km / 5.4 mi
El Yunque National Forest - 9.6 km / 5.9 mi
Carabali Rainforest Park - 10.2 km / 6.4 mi
Playa Fortuna - 11.5 km / 7.2 mi
Luquillo Beach - 12 km / 7.5 mi
Balneario La Monseratte - 12.3 km / 7.6 mi
JungleQui Rainforest Ecoadventure Park - 12.5 km / 7.7 mi
La Pared Beach - 14.4 km / 8.9 mi
The Outlet Ruta 66 - 14.4 km / 8.9 mi
Azul Beach - 14.5 km / 9 mi
Estudio de Arte Samuel Lind - 14.5 km / 9 mi
Las Paylas - 16.3 km / 10.1 mi
La Coca Falls - 17 km / 10.5 mi

The preferred airport for Hyatt Regency Grand Reserve Puerto Rico is Luis Munoz Marin Intl. Airport (SJU) - 36.2 km / 22.5 mi

Map