Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only
Pigeon Island Causeway, (PO Box GI 2247), Gros Islet, Saint Lucia
HEALTH & SAFETY INFO
1. Travelers must submit a Travel Registration Form (stlucia.org/covid-19) as soon as their hotel and flight reservation is confirmed. This should be completed at least 7 working days before travel. Travelers negative COVID-19 test result is not required to complete this step. The form should be submitted as early as possible and the test results submitted by email afterwards.
Once completed, an auto-response confirmation will be sent to traveler. Please print the auto-response email confirmation, as it will include the a reference number.
2. Once the Travel Registration Form has been submitted, please allow for up to 3 days for processing. Thereafter traveler traveler will receive a Travel Authorization Letter. If a travel approval letter has not been received, traveler should email email@example.com.
Please be aware that a Travel Authorization Letter does not guarantee that traveler's COVID-19 test is acceptable.
Please print and travel with the Travel Authorization Letter.
3. Traveler must take a COVID-19 PCR test no more than 7 days prior to their flight to Saint Lucia. Please note the day of arrival in Saint Lucia is counted as the 7th day. There is no flexibility on the type of test. Only COVID-19 PCR tests will be accepted.
TEST RESULTS MUST BE SENT TO: TravelSaintLucia@gmail.com with a cc to: firstname.lastname@example.org. Please print and travel with negative COVID-19 PCR test results.
Travelers must have confirmed reservations at COVID-19 certified properties. Visits may be split to stay at up to 2 certified properties.
If travelers booking is last minute, please forward the auto-generated confirmation email immediately after submission to email@example.com.
Additional protocols upon arrival:
1. All departing passengers will be subject to screening
2. All passengers will undergo temperature screening on arrival and upon departure.
3. As a result of screening, all symptomatic passengers will be required to remain in quarantine/isolation at their hotel or Government Operated Quarantine Facility, until the test result is obtained. If the test is positive, they will be transferred to a treatment facility, until they receive two negative test results and are clinically stable. Costs associated with any quarantine or treatment is the sole responsibility of the traveller.
4. All visitors are required to follow local regulations in Saint Lucia, including wearing of masks in public places, at airports, and on public transportation.
Further information about Saint Lucia's COVID-19 response, all protocols and other details on requirements prior to entry may be accessed at: www.stlucia.org/covid-19.
The competent authority may impose further travel restrictions, if required.
Failure to have the proper COVID-19 documentation may affect entry into your destination. It is the traveler's responsibility to have all the necessary documents, tests, and vaccinations completed prior to departure. Improper required travel documentation is not covered by any Trip Protection Plans.
In addition to international COVID-19 travel protocols, COVID-19 travel restrictions and protocols may be in place upon return to the United States. Please continue to monitor all state or local health advisories from your city or state of origin prior to travel.
Prior to entering the Resort, all guests will be administered a no-touch thermal scan to screen for fever. Anyone with any fever (≥38
C°/100.4 F°) will not be allowed to enter the Resort. There is a risk in entry regardless of
temperature checks, and all guests enter at their own risk and shall be advised as follows:
If you experience any symptoms of any illness while at the Resort, please stay in your room
and contact the Medical Center. Consultation charges will be waived. If you develop
symptoms after leaving the Resort, see a doctor right away and advise the Resort. All
guests shall further acknowledge and agree that they are fully aware of the contagious
nature and effects of COVID-19 and voluntarily assume that risk and responsibility and
further agree that they will release, indemnify and hold harmless Unique and Sandals
Resorts International Limited, and their respective parent corporations, affiliates,
subsidiaries insurers, directors, officers, employees, successors, assigns, agents and
representatives, against any claims and/or damages whatsoever, including legal fees
relating to any infection, transmission, health condition influenced or otherwise impacted
or complication by COVID-19.
Hotel Health & Safety
Sandals Platinum Protocols of Cleanliness will include several pre-emptive cleanliness measures that safeguard the
guest journey from arrival to departure, including additional health and well-being requirements across all points of
contact on resort. New and enhanced protocols that will take effect across all fifteen Sandals Resorts and three
Beaches Resorts include:
• All-Encompassing Eighteen Touch Point Practice: Sandals Resorts has completed a thorough research
assessment of all points of guest contact, resulting in the integration of advanced hygiene practices across
eighteen key touch points – starting from the moment guests arrive at airport lounges through the entirety
of the resort experience. These touch points include the airport lounge; guest transfers to and from resort;
guest rooms, food and beverage experiences; housekeeping and laundry; elite services including butler
service and Club Sandals Concierge; maintenance; resort activities such as water sports; elevators;
swimming pools, jacuzzis and spas; team members access points; fitness centers and the Red Lane Spa;
public bathrooms; suppliers and receiving; all public areas including lobbies and beaches; back of house
facilities such as store rooms and offices; Kids Camps and waterparks at Beaches Resorts; and HVAC
• Enhanced Triple-Check System for Cleaning and Sanitation: All resorts are diligently cleaned and
sanitized on an ongoing basis, with a Triple-Check system and a minimum of three inspections daily. These
inspections include all hard surfaces – from door handles and interiors of vehicles used for airport
transfers; public restrooms, which are inspected, cleaned and sanitized in 20-minute intervals; kitchens,
bars and restaurants, including menus, tables, cutlery, glassware, chairs and more; and swimming pools
and hot tubs. Additional hand sanitizing stations will be provided for guests and team members
throughout the resorts, at all dining locations and within each individual guest room. Any items that guests
will come in contact with – from room cards to welcome cocktails glassware – are sanitized before
• New Certified Sandals Sanitized Guest Rooms: Sandals will introduce even more robust housekeeping
measures as part of Sandals Platinum Protocols of Cleanliness, to include: the introduction of additional
hospital-grade disinfectants; electrical aerosol sprayers for advanced cleaning; the use of UV-LED lighting
equipment to inspect cleanliness; air duct sanitization for each arrival and upon each departure; weekly
steam-cleaning and sanitization of carpeting; placement of anti-bacterial gels and soaps in each guest
room; and strict adherence to the Triple-Check System.
• At-Home to In-Room Check-in, beginning in June: Guests will have the ability to check-in online,
allowing them to skip the front desk and go directly to their room. A refreshing welcome cocktail, a
personal anti-bacterial hand towel and individual in-room hand sanitizer will always await arriving guests.
• Social Distancing Practices: Sandals is introducing new ways to encourage guests to maintain a safe
social distance while sustaining the relaxed experience the brand is known for, including: adding more
airport transfers with fewer guests per vehicle; extending check-in times between visitors; setting up a
safe social distance across restaurants, bars and beaches; replacing handshakes with a nod and a smile;
and restricting elevator trips to one couple per trip at Sandals Resorts and one family per trip at Beaches
Resorts, with staff members taking alternate routes
• Team Member Trainings and Precautionary Temperature Checks: Sandals is ensuring all team
members stay healthy both inside and outside the workplace with ongoing specialized training on
precautionary measures geared toward preventative protocols and added sanitation practices. All staff
will be required to know where the nearest hand sanitizer stations are located at all times, wear protective
face gear and gloves at all times when on resort, and ensure uniforms are not worn during travel to and
from work. All team members across resort locations will also undergo required temperature checks
before the start of each shift in addition to stringent medical clearance.
• Supplier-held Standards: All vendors, suppliers and partners will be held to the new Sandals Platinum
Protocols of Cleanliness standards by restricting delivery windows to one party at a time, while limiting
physical contact; sanitizing all touch points, including equipment, storage spaces and access areas; and
removing all outer packing upon arrival.
Productive prevention has long been a key practice in safeguarding the health of all Sandals Resorts guests, team
members and supply chains. Under the guidance of medical professionals and with constant monitoring of advice
and instruction provided by the Centers for Disease Control (CDC), World Health Organization (WHO) and local
Ministries of Health in each country Sandals Resorts calls home, a dedicated Quality Inspection Team, alongside
Environmental Health and Safety Managers, ensures strict adherence and seamless implementation of a sophisticated
approach to prevent the spread of all illnesses. All resorts are equipped with medical stations staffed daily with a
registered nurse and 24/7 on-call medical personnel.
Additionally, Sandals Resorts has earned its place as the only hotel chain in the world to have all of its resorts certified
by the EarthCheck benchmarking and certification program – awarded to companies that deliver clean, safe and
healthy destinations for travelers whether they’re visiting, living or working in the destination – with nine resorts
currently holding Master Certification.
Grab a bite to eat at Bayside Restaurant, one of the property's many dining establishments, which include 12 restaurants and a coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.Business, Other Amenities Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
- Air conditioning
- LED TV
- Coffee/tea maker
- Daily housekeeping
- Room service
- Smoking and Non-Smoking
- Individually furnished
- Turndown service
- Furnished balcony or patio
- Free bottled water
- Towels provided
- Ceiling fan
- Linens provided
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Cable TV service
- Free WiFi
- Blackout drapes/curtains
- Bed sheets not available
- Shower only
- iPod docking station
- Picnic area
- Number of outdoor pools - 5
- Free airport transportation
- 24-hour front desk
- Poolside bar
- Free self parking
- Dry cleaning/laundry service
- Limo or Town Car service available
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Shopping on site
- Pool umbrellas
- Outdoor tennis courts - 2
- Tennis on site
- 24-hour health club
- Pro shop
- Beach bar
- Number of bars/lounges - 8
- Full-service spa
- Swim-up bar
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Coffee shop or café
- Beach sun loungers
- Steam room
- Free WiFi
- Smoke-free property
- Hiking/biking trails nearby
- Spa services on site
- Number of restaurants - 12
- Wheelchair accessible path of travel
- Beach towels
- Wedding services
- In-room accessibility
- Golf clubs (equipment)
- Optional golf privileges
- Multilingual staff
- Free newspapers in lobby
- Total number of rooms - 311
- Number of floors - 4
RecreationDistances are displayed to the nearest 0.1 mile and kilometer.
Windward Islands - 0.1 km / 0.1 mi
Pigeon Island National Park - 0.5 km / 0.3 mi
Saint Joseph the Worker Catholic Church - 1.7 km / 1.1 mi
Friday Night Street Party - 1.8 km / 1.1 mi
Reduit Beach - 1.9 km / 1.2 mi
Rodney Bay Aquatic Centre - 2 km / 1.3 mi
Rodney Bay Marina - 3 km / 1.8 mi
Sandals Golf and Country Club - 3 km / 1.9 mi
Smugglers Cove - 3.1 km / 1.9 mi
Cas en Bas Beach - 3.8 km / 2.4 mi
Bonne Terre Tropical Gardens - 4.3 km / 2.7 mi
Baywalk Shopping Mall - 4.5 km / 2.8 mi
Daren Sammy Cricket Ground - 5 km / 3.1 mi
Splash Island Water Park Saint Lucia - 5.4 km / 3.3 mi
Labrelotte Bay - 8.1 km / 5 mi
The nearest airports are:
Hewanorra Intl. Airport (UVF) - 66.4 km / 41.3 mi
George F. L. Charles Airport (SLU) - 12.9 km / 8 mi
The preferred airport for Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only is Hewanorra Intl. Airport (UVF).