Policies

• Hot springs access available from 8:00 AM to 10:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

• Airport shuttle fee: CRC 108000.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

• Christmas Eve (24 December) Gala Dinner per adult: CRC 62000.00
• Christmas Eve (24 December) Gala Dinner per child: CRC 31000.00 (from 6 to 11 years old)

We have included all charges provided to us by the property.