Policies

National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5.0 stars.

Know Before You Go

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 34 per person (approximately)
• Self parking fee: EUR 32.00 per day
• Valet parking fee: EUR 32.00 per day
• Pet fee: EUR 35 per pet, per day
• Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

• A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.