Belmond Villa San Michele
Belmond Villa San Michele
HEALTH & SAFETY INFO
What are the changes you are making to cleaning practices?
Providing a safe environment for our guests and employees is our top priority. Belmond has extremely robust hygiene and cleanliness procedures in place. We will be implementing a series of new cleaning protocols targeted to protect against Covid-19 and ensure our even-higher standards are achieved and upheld. As part of these enhanced measures, Belmond will be including extra protocols for staff personal hygiene, removing unnecessary touch points, cleaning and disinfection and social distancing for pre-opening and after Belmond has opened.
Belmond has established procedures to ensure the regular deep cleaning of its hotels and other properties, for example following a period of seasonal closure. We will be conducting a full deep clean of all areas at every hotel, train and river cruise prior to re-opening, following these well-established best practices. To provide an extra layer of protection, however, specific measures to protect against Covid-19 will be carried out.
This will include the removal and deep cleaning of all curtains, fabrics, quilts, pillows and cushions. All floors and hard surfaces will be cleaned and disinfected with a cleaning product approved to tackle Covid-19. All carpets will be disinfected and steam cleaning of upholstered furniture and mattresses will also be carried out.
The super-chlorination of all swimming pools will be carried out prior to re-opening. Coronavirus is killed by chlorine, so it is safe to keep outdoor swimming pools operational. Chlorine will be added to our sea water swimming pools, and kept within the operating parameters of regular swimming pools. Pools that are open will be staffed to ensure adherence to social distancing in and around pools.
Belmond will be carefully reviewing government advice with respect to PPE (personal protective equipment) requirements on an ongoing basis. Depending on guest-employee proximity in an area in which these measures are being implemented, and whenever it is deemed to be required, Belmond’s employees will be wearing protective wear, including face covers and disposable gloves. Face covers will be available for guests at all times. All standard operating procedures will be reviewed and updated accordingly based on local code and regulations.
Our comprehensive operating procedures mandating the regular cleaning of all surface areas in operation will be further enhanced with the use of even stronger disinfectants that can effectively kill Covid-19.
A Safety management team will be established at every property prior to reopening to ensure employees continue to receive regular training on these protocols. We have engaged a third-party specialist to ensure that standards are kept under review and validated. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities.
Check in Process:
Will the properties change their check in process?
Belmond remains steadfast in our commitment to provide every guest, partner and employee with the highest standards of service and care. In order to ensure Belmond is effectively protecting those at their properties, Belmond will be making changes to their check in process across their portfolio.
Belmond will be asking guests who book directly to complete the check-in process prior to arrival. Additionally, Belmond will be providing pre-arrival communications to guests directly and via travel agent partners that will answer frequently asked questions and offer property-specific information, including what is being done about Covid-19 at the property where they are due to stay. A contact person will be provided to those checking in to clarify any questions guests may have.
What measures will be in place in the restaurants?
Buffets and self-service options will not be provided and will be replaced by a-la-carte options.
We will also be reviewing the floorplans and making use of our stunning outdoor dining options as well as staggering dining times and looking at additional minimal capacity measures to maintain social distancing guidelines in these areas. The specifics of these measures will be determined by the individual property teams in consultation the relevant health bodies and third-party specialists.
Will you be putting in place measures to check guests on arrival for symptoms of Covid-19?
Belmond will be asking all guests [with a reservation for accommodation] to undergo a temperature-check on arrival and to complete a thorough registration form. If, on arrival, a guest is showing a high temperature, or any other symptoms consistent with Covid-19, they will be asked to travel later and will be cared for in a separate designated room until suitable onward care can be arranged.
Will you offer enhanced in-room dining experiences to limit interaction with other guests?
Belmond will be offering in room breakfast and dining should guests wish to dine in private. In Room dining has been reviewed to ensure it adheres with strict Covid-19 guidelines.
How will the spa experience change?
Spas may remain closed, and will only open on a case by case basis if social distancing and hygiene measures can be introduced. Guests will be notified of the services available at their chosen destination prior to arrival. All open spas will of course meet our enhanced cleaning protocols.
Will you have social distancing measures in place at your pools?
Yes—we will ask guests to respect social distancing guidelines when using the pool, as in other public areas. Pools that are open will be staffed to ensure adherence to social distancing in and around pools.
Sun beds will be spaced apart so as to adhere to social distancing guidance. The number of sunbeds available will be in line with the occupancy of the hotel, removing unneeded sunbeds to maximize the space. Social distancing will be respected at all times when food or drink is served.
Please note that in some locations pools may remain closed. Guests will be informed prior to arrival should this be the case at their chosen destination.
How is Belmond specifically preparing their employees to protect them at work?
As well as providing comprehensive training to all associates, with further specific training according to their functional area, Belmond is working with supply partners to equip their staff with the necessary protective equipment. Belmond will also be taking steps to ensure that face-to-face contact will be reduced where appropriate. A Safety management team will be established at every property prior to reopening to ensure employees receive continual training. We have engaged a third-party specialist to ensure that standards are kept under review and validated by a third-party specialist. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities.
Wearing masks is required in public areas where social distancing is not always possible
Guests will be asked to check their temperature before check in
From 29 April through 30 September, the Villa San Michele operates a complimentary shuttle service between the hotel and the Piazza della Republica in Florence's old town center. This shuttle service runs into the evening allowing guests more time to explore and enjoy Florence.
Hotel OverviewProperty Location With a stay at Belmond Villa San Michele in Fiesole, you'll be 4.6 mi (7.3 km) from Gallery of the Academy of Florence and 4.7 mi (7.6 km) from Piazza della Signoria. This 5-star hotel is 4.7 mi (7.6 km) from Uffizi Gallery and 4.8 mi (7.8 km) from Cattedrale di Santa Maria del Fiore. Rooms Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Amenities Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Dining Satisfy your appetite for lunch or dinner at the hotel's restaurant, La Loggia, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
- Free newspaper
- Air conditioning
- Free WiFi
- Daily housekeeping
- Free wired Internet
- Smoking and Non-Smoking
- DVD player
- Shower/tub combination
- Turndown service
- Free bottled water
- Private bathroom
- Free toiletries
- LCD TV
- Hair dryer
- In-room safe
- Pay movies
- Satellite TV service
- Room service (24 hours)
Ideally situated on a Hillside near the village of Fiesole, Villa San Michele offers amazing views of Florence and the Arno Valley. The splendid location offers solitude with convenient proximity to the treasures and beauty of Florence. Villa San Michele offers daily transportation to and from central Florence, only 8 kilometers away, via shuttle bus Formerly a 15th century Franciscan monastery, the Villa San Michele's facade was designed by Michelangelo, this unique property offer 46 rooms and Suites and has been designated a monument by the Italian national trust. The Villa offers a true renaissance experience complete with antique furnishings and upscale dining at the Loggia Restaurant are elevated with captivating views of the Arno Valley. The restaurant also features a children's menu specially created by the chef. The Villa San Michele welcomes children and families and offers many services for families and children including the Smile Club offering supervised activities for children, the Young Chef's Acadamy where children can learn the secrets of Italian cuisine, and a special Kid's Concierge. The following list of amenities are available on-site. Fees may apply.
- Fitness facilities
- Number of bars/lounges - 3
- 24-hour front desk
- Business center
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Free valet parking
- Outdoor pool
- Limo or Town Car service available
- Free wired Internet
- Babysitting or childcare (surcharge)
- Smoke-free property
- Swimming pool
- Safe-deposit box at front desk
- Free area shuttle
- Spa services on site
- Luggage storage
- Hair salon
- Breakfast available (surcharge)
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Banquet hall
- Laundry facilities
- Wheelchair accessible path of travel
- One meeting room
- Wedding services
- In-room accessibility
- Airport transportation (surcharge)
- Multilingual staff
- Free newspapers in lobby
- Total number of rooms - 45
- Number of floors - 2
DiningA complimentary buffet breakfast is provided each morning.
RecreationDistances are displayed to the nearest 0.1 mile and kilometer.
Teatro Romano - 0.8 km / 0.5 mi
Villa Medici - 1 km / 0.6 mi
Convent of San Domenico - 1.8 km / 1.1 mi
Stadio Artemio Franchi - 4.4 km / 2.7 mi
Coverciano - 4.4 km / 2.7 mi
Nelson Mandela Forum - 4.4 km / 2.8 mi
ObiHall - 5 km / 3.1 mi
Villa Gamberaia - 5.4 km / 3.4 mi
Piazza Donatello - 6 km / 3.7 mi
Great Synagogue of Florence - 6.6 km / 4.1 mi
Palazzo Capponi - 6.8 km / 4.3 mi
Florence Botanical Gardens - 7 km / 4.4 mi
Teatro della Pergola - 7.1 km / 4.4 mi
Bargello - 7.3 km / 4.5 mi
San Marco Convent and Museum - 7.3 km / 4.5 mi
The preferred airport for Belmond Villa San Michele is Peretola Airport (FLR) - 14.9 km / 9.3 mi
- Golf - driving range
- Hiking/biking trails
- Horse riding/rental
- Mountain biking
- Running track/path