HEALTH & SAFETY INFO
There is a screening required for guests and check-in. It will include a temperature check.
See below for futher details on the policies.
ENHANCED SAFETY AND CLEANLINESS
The hotels will undergo a deep clean prior to reopening and, once reopened, our enhanced cleaning standards will continue to be regularly reviewed by the safety management team. We have introduced intensified hygiene and safety measures, which include increased disinfecting of common touch points, e.g. lobby areas, public bathrooms and elevators, and regular cleaning of all air filters and air conditioning systems. In addition, the number of dispensers will be significantly increased so that guests and employees can disinfect their hands. Special attention and care will be dedicated to guestrooms, for which we have improved our extensive cleaning procedures. Most frequently used areas, handles, devices and appliances, like TV remote controls, will receive particular attention. All the existing and the new protocols have been developed in collaboration with the leading hygiene and safety consultancy Cristal International Standards® and will be subject to regular audits.
EXTENSIVE TRAINING PROGRAMME
The health and safety of our colleagues has always been a priority in Castelfalfi, and even more in these challenging times. Training on personal protective equipment and mandatory wear as per local guidelines will be conducted. All our employees will be also trained to perform safely all the assigned tasks and to promptly identify any symptom of Covid-19.
SAFE BUT FLAWLESS
One of our main goals is to provide an excellent service level despite the safety measures adopted and to make our guests feel comfortable like at home, as they used to do. Therefore, we are working painstakingly to minimize the impacts of the new health and safety protocols on our guests’ experience. We will be able to offer alternative solutions to reduce any inconvenience each step of the way. From alternative check-in and check-out options to contactless in-room dining options; from increased and enhanced technology automation to book services and activities, to parking and housekeeping services tailored to guests’ needs and comfort - to provide a flawless service whilst respecting necessary social distancing.
TAILORED TO YOUR NEEDS
Castelfalfi is a wide estate providing several luxury accommodation typologies, including hotels, villas and apartments, located in the lush Tuscan countryside. Guests can choose the most suitable option to ensure privacy, safety and a seamless service, tailored to their needs. Thanks to the variety and the dimensions of our spaces, it will not be necessary to give up any comfort, enjoying the peace of Castelfalfi with no worries. For instance, guests will not have to give up a swim in the pool: thanks to the private pools of our villas and the four large swimming pools available at the hotels, it will be possible to swim safely, by ensuring adequate personal spaces.
Moreover, guests will benefit from extensive outdoor areas and holistic activities not only to feel safer and calmer, but also to reconnect with pristine nature surrounding Castelfalfi and to experience a profound sense of wellbeing, which may have been lost during the last months spent at home.
Property Location With a stay at Il Castelfalfi in Montaione, you'll be 13.4 mi (21.5 km) from Fortress of Montestaffoli and 20 mi (32.3 km) from Palazzo dei Priori. This 5-star hotel is 21.2 mi (34.1 km) from Colle di Val d'Elsa Cathedral.
Rooms Make yourself at home in one of the 120 guestrooms. Complimentary wireless Internet access is available to keep you connected.
Amenities Take advantage of recreation opportunities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, a hair salon, and tour/ticket assistance.
Dining Enjoy a satisfying meal at La Via del Sale serving guests of Il Castelfalfi. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 700 AM to 1100 AM.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and express check-in. Guests may use a train station drop-off service for a surcharge, and free self parking is available onsite.
- Air conditioning
- Blackout drapes
- Cable/satellite TV
- Coffee/tea maker
- Cribs (infant beds) available
- Designer toiletries
- Hair dryer
- Housekeeping (daily)
- In-room safe
- Internet access - wireless
- Non-smoking rooms
- Private bathroom
- Rollaway beds
- Turndown service
- 24-hour front desk
- Breakfast available (surcharge)
- Business center
- Concierge services
- Dry cleaning service
- Express check-in/check-out
- Fitness equipment
- Full-service health spa
- Laundry facilities
- Limo or Town Car service available
- Meeting room(s) (small groups)
- Multilingual staff
- Parking (valet)
- Restaurant(s) in hotel
- Safe-deposit box - front desk
- Self Parking
- Spa services on site
- Swimming pool - indoor
- Swimming pool - outdoor
- Tour assistance
- Wedding services
RecreationRecreational amenities at the hotel include an outdoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.