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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / europe / italy

Belmond Hotel Cipriani

Isola Della Giudecca 10, Venice, Italy

CLASSIC PREFERRED

Belmond Hotel Cipriani

HEALTH & SAFETY INFO

At Belmond, we are working hard to ensure that we are ready to welcome back our guests from around the world. We thank our fantastic teams for their unwavering commitment to support our guests, colleagues and communities throughout this challenging time. A lot may have changed as a result of the Covid-19 outbreak, but our commitment to provide every guest, partner and employee with the highest standard of service and care remains unaltered. Your guests' safety, wellbeing and comfort will always be central to everything we do. For more than 40 years we have been redefining and reshaping the travel experience. The challenge of today’s global pandemic will not stop us from re-imagining the future of luxury travel tomorrow. If anything, it will encourage us to go further and evolve faster. True to the pioneering spirit of our brand, our aim now is to reach new levels of excellence – both in health and hygiene, and in those areas that underpin our exceptional service. We welcome the enhanced requirements being issued by many health authorities and governments globally and, as always, we remain uncompromising in our approach to cleanliness. We will work continuously with our dedicated in-house experts and in close collaboration with leading health and hygiene authorities to ensure our even-higher standards are achieved and upheld. Below is an overview of some of the comprehensive steps we are taking to implement our enhanced protocols, which are subject to rigorous reviews. On every level, we will continue to protect the many communities we serve. At the same time, whilst adhering to the new guidelines on cleanliness and social-distancing, we pledge that our guests will once again feel welcomed into warm and luxurious environments, able to enjoy extraordinary travel and award-winning dining at its finest. We will continue to rise to the challenge of fulfilling our guests’ needs, especially in this regard.

Cleaning Practices:
What are the changes you are making to cleaning practices?
Providing a safe environment for our guests and employees is our top priority. Belmond has extremely robust hygiene and cleanliness procedures in place. We will be implementing a series of new cleaning protocols targeted to protect against Covid-19 and ensure our even-higher standards are achieved and upheld. As part of these enhanced measures, Belmond will be including extra protocols for staff personal hygiene, removing unnecessary touch points, cleaning and disinfection and social distancing for pre-opening and after Belmond has opened.
Belmond has established procedures to ensure the regular deep cleaning of its hotels and other properties, for example following a period of seasonal closure. We will be conducting a full deep clean of all areas at every hotel, train and river cruise prior to re-opening, following these well-established best practices. To provide an extra layer of protection, however, specific measures to protect against Covid-19 will be carried out.
This will include the removal and deep cleaning of all curtains, fabrics, quilts, pillows and cushions. All floors and hard surfaces will be cleaned and disinfected with a cleaning product approved to tackle Covid-19. All carpets will be disinfected and steam cleaning of upholstered furniture and mattresses will also be carried out.
The super-chlorination of all swimming pools will be carried out prior to re-opening. Coronavirus is killed by chlorine, so it is safe to keep outdoor swimming pools operational. Chlorine will be added to our sea water swimming pools, and kept within the operating parameters of regular swimming pools. Pools that are open will be staffed to ensure adherence to social distancing in and around pools.
Belmond will be carefully reviewing government advice with respect to PPE (personal protective equipment) requirements on an ongoing basis. Depending on guest-employee proximity in an area in which these measures are being implemented, and whenever it is deemed to be required, Belmond’s employees will be wearing protective wear, including face covers and disposable gloves. Face covers will be available for guests at all times. All standard operating procedures will be reviewed and updated accordingly based on local code and regulations.
Our comprehensive operating procedures mandating the regular cleaning of all surface areas in operation will be further enhanced with the use of even stronger disinfectants that can effectively kill Covid-19.
A Safety management team will be established at every property prior to reopening to ensure employees continue to receive regular training on these protocols. We have engaged a third-party specialist to ensure that standards are kept under review and validated. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities.
Check in Process:
Will the properties change their check in process?
Belmond remains steadfast in our commitment to provide every guest, partner and employee with the highest standards of service and care. In order to ensure Belmond is effectively protecting those at their properties, Belmond will be making changes to their check in process across their portfolio.
Belmond will be asking guests who book directly to complete the check-in process prior to arrival. Additionally, Belmond will be providing pre-arrival communications to guests directly and via travel agent partners that will answer frequently asked questions and offer property-specific information, including what is being done about Covid-19 at the property where they are due to stay. A contact person will be provided to those checking in to clarify any questions guests may have.
Restaurants
What measures will be in place in the restaurants?
Buffets and self-service options will not be provided and will be replaced by a-la-carte options.
We will also be reviewing the floorplans and making use of our stunning outdoor dining options as well as staggering dining times and looking at additional minimal capacity measures to maintain social distancing guidelines in these areas. The specifics of these measures will be determined by the individual property teams in consultation the relevant health bodies and third-party specialists.
Covid-19
Will you be putting in place measures to check guests on arrival for symptoms of Covid-19?
Belmond will be asking all guests [with a reservation for accommodation] to undergo a temperature-check on arrival and to complete a thorough registration form. If, on arrival, a guest is showing a high temperature, or any other symptoms consistent with Covid-19, they will be asked to travel later and will be cared for in a separate designated room until suitable onward care can be arranged.
In-room dining
Will you offer enhanced in-room dining experiences to limit interaction with other guests?
Belmond will be offering in room breakfast and dining should guests wish to dine in private. In Room dining has been reviewed to ensure it adheres with strict Covid-19 guidelines.
Spas
How will the spa experience change?
Spas may remain closed, and will only open on a case by case basis if social distancing and hygiene measures can be introduced. Guests will be notified of the services available at their chosen destination prior to arrival. All open spas will of course meet our enhanced cleaning protocols.
Pools
Will you have social distancing measures in place at your pools?
Yes—we will ask guests to respect social distancing guidelines when using the pool, as in other public areas. Pools that are open will be staffed to ensure adherence to social distancing in and around pools.
Sun beds will be spaced apart so as to adhere to social distancing guidance. The number of sunbeds available will be in line with the occupancy of the hotel, removing unneeded sunbeds to maximize the space. Social distancing will be respected at all times when food or drink is served.
Please note that in some locations pools may remain closed. Guests will be informed prior to arrival should this be the case at their chosen destination.
Employees
How is Belmond specifically preparing their employees to protect them at work?
As well as providing comprehensive training to all associates, with further specific training according to their functional area, Belmond is working with supply partners to equip their staff with the necessary protective equipment. Belmond will also be taking steps to ensure that face-to-face contact will be reduced where appropriate. A Safety management team will be established at every property prior to reopening to ensure employees receive continual training. We have engaged a third-party specialist to ensure that standards are kept under review and validated by a third-party specialist. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities.
At Belmond, we are working hard to ensure that we are ready to welcome back our guests from around the world. We thank our fantastic teams for their unwavering commitment to support our guests, colleagues and communities throughout this challenging time. A lot may have changed as a result of the Covid-19 outbreak, but our commitment to provide every guest, partner and employee with the highest standard of service and care remains unaltered. Your guests' safety, wellbeing and comfort will always be central to everything we do. For more than 40 years we have been redefining and reshaping the travel experience. The challenge of today’s global pandemic will not stop us from re-imagining the future of luxury travel tomorrow. If anything, it will encourage us to go further and evolve faster. True to the pioneering spirit of our brand, our aim now is to reach new levels of excellence – both in health and hygiene, and in those areas that underpin our exceptional service. We welcome the enhanced requirements being issued by many health authorities and governments globally and, as always, we remain uncompromising in our approach to cleanliness. We will work continuously with our dedicated in-house experts and in close collaboration with leading health and hygiene authorities to ensure our even-higher standards are achieved and upheld. Below is an overview of some of the comprehensive steps we are taking to implement our enhanced protocols, which are subject to rigorous reviews. On every level, we will continue to protect the many communities we serve. At the same time, whilst adhering to the new guidelines on cleanliness and social-distancing, we pledge that our guests will once again feel welcomed into warm and luxurious environments, able to enjoy extraordinary travel and award-winning dining at its finest. We will continue to rise to the challenge of fulfilling our guests’ needs, especially in this regard.

Cleaning Practices:
What are the changes you are making to cleaning practices?
Providing a safe environment for our guests and employees is our top priority. Belmond has extremely robust hygiene and cleanliness procedures in place. We will be implementing a series of new cleaning protocols targeted to protect against Covid-19 and ensure our even-higher standards are achieved and upheld. As part of these enhanced measures, Belmond will be including extra protocols for staff personal hygiene, removing unnecessary touch points, cleaning and disinfection and social distancing for pre-opening and after Belmond has opened.
Belmond has established procedures to ensure the regular deep cleaning of its hotels and other properties, for example following a period of seasonal closure. We will be conducting a full deep clean of all areas at every hotel, train and river cruise prior to re-opening, following these well-established best practices. To provide an extra layer of protection, however, specific measures to protect against Covid-19 will be carried out.
This will include the removal and deep cleaning of all curtains, fabrics, quilts, pillows and cushions. All floors and hard surfaces will be cleaned and disinfected with a cleaning product approved to tackle Covid-19. All carpets will be disinfected and steam cleaning of upholstered furniture and mattresses will also be carried out.
The super-chlorination of all swimming pools will be carried out prior to re-opening. Coronavirus is killed by chlorine, so it is safe to keep outdoor swimming pools operational. Chlorine will be added to our sea water swimming pools, and kept within the operating parameters of regular swimming pools. Pools that are open will be staffed to ensure adherence to social distancing in and around pools.
Belmond will be carefully reviewing government advice with respect to PPE (personal protective equipment) requirements on an ongoing basis. Depending on guest-employee proximity in an area in which these measures are being implemented, and whenever it is deemed to be required, Belmond’s employees will be wearing protective wear, including face covers and disposable gloves. Face covers will be available for guests at all times. All standard operating procedures will be reviewed and updated accordingly based on local code and regulations.
Our comprehensive operating procedures mandating the regular cleaning of all surface areas in operation will be further enhanced with the use of even stronger disinfectants that can effectively kill Covid-19.
A Safety management team will be established at every property prior to reopening to ensure employees continue to receive regular training on these protocols. We have engaged a third-party specialist to ensure that standards are kept under review and validated. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities.
Check in Process:
Will the properties change their check in process?
Belmond remains steadfast in our commitment to provide every guest, partner and employee with the highest standards of service and care. In order to ensure Belmond is effectively protecting those at their properties, Belmond will be making changes to their check in process across their portfolio.
Belmond will be asking guests who book directly to complete the check-in process prior to arrival. Additionally, Belmond will be providing pre-arrival communications to guests directly and via travel agent partners that will answer frequently asked questions and offer property-specific information, including what is being done about Covid-19 at the property where they are due to stay. A contact person will be provided to those checking in to clarify any questions guests may have.
Restaurants
What measures will be in place in the restaurants?
Buffets and self-service options will not be provided and will be replaced by a-la-carte options.
We will also be reviewing the floorplans and making use of our stunning outdoor dining options as well as staggering dining times and looking at additional minimal capacity measures to maintain social distancing guidelines in these areas. The specifics of these measures will be determined by the individual property teams in consultation the relevant health bodies and third-party specialists.
Covid-19
Will you be putting in place measures to check guests on arrival for symptoms of Covid-19?
Belmond will be asking all guests [with a reservation for accommodation] to undergo a temperature-check on arrival and to complete a thorough registration form. If, on arrival, a guest is showing a high temperature, or any other symptoms consistent with Covid-19, they will be asked to travel later and will be cared for in a separate designated room until suitable onward care can be arranged.
In-room dining
Will you offer enhanced in-room dining experiences to limit interaction with other guests?
Belmond will be offering in room breakfast and dining should guests wish to dine in private. In Room dining has been reviewed to ensure it adheres with strict Covid-19 guidelines.
Spas
How will the spa experience change?
Spas may remain closed, and will only open on a case by case basis if social distancing and hygiene measures can be introduced. Guests will be notified of the services available at their chosen destination prior to arrival. All open spas will of course meet our enhanced cleaning protocols.
Pools
Will you have social distancing measures in place at your pools?
Yes—we will ask guests to respect social distancing guidelines when using the pool, as in other public areas. Pools that are open will be staffed to ensure adherence to social distancing in and around pools.
Sun beds will be spaced apart so as to adhere to social distancing guidance. The number of sunbeds available will be in line with the occupancy of the hotel, removing unneeded sunbeds to maximize the space. Social distancing will be respected at all times when food or drink is served.
Please note that in some locations pools may remain closed. Guests will be informed prior to arrival should this be the case at their chosen destination.
Employees
How is Belmond specifically preparing their employees to protect them at work?
As well as providing comprehensive training to all associates, with further specific training according to their functional area, Belmond is working with supply partners to equip their staff with the necessary protective equipment. Belmond will also be taking steps to ensure that face-to-face contact will be reduced where appropriate. A Safety management team will be established at every property prior to reopening to ensure employees receive continual training. We have engaged a third-party specialist to ensure that standards are kept under review and validated by a third-party specialist. All protocols and procedures will be subject to updates in line with the very latest guidance from relevant health and industry authorities.
Wearing masks is required in public areas where social distancing is not always possible
Guests will be asked to check their temperature before check in

OVERVIEW

Hotel Overview

Surrounded by vibrant gardens at the tip of Giudecca Island, this lavish hotel is a 5-minute boat ride to St Mark's Square.
95 guestrooms and suites offer views of the gardens, the lagoon, or St Mark's Square; some rooms include balconies.
Outdoor lap pool, spa, tennis court. Fortuny Restaurant serves Venetian cuisine in an opulent setting.
Property Location With a stay at Belmond Hotel Cipriani in Venice, you'll be within a 5-minute drive of St. Mark's Square and Peggy Guggenheim Museum. This 5-star hotel is 0.1 mi (0.1 km) from Grand Canal and 0.3 mi (0.4 km) from Rialto Bridge.
Rooms Make yourself at home in one of the 96 air-conditioned rooms featuring minibars and DVD players. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Amenities Enjoy a range of recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 km.
Dining Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

What to expect:

The Belmond Hotel Cipriani, Venice, considered one of the world's best hotels, is located on Giudecca island, directly across from Piazza San Marco (st. Mark's square).It's location provides a quiet oasis away from the congestion of the city center, and is just a short five minute boat ride from piazza San Marco by Hotel-operated water shuttle (complimentary). The service operates continously 24 hours per day seven days a week.

Location

Isola Della Giudecca 10, Venice, Italy

Airport:

VCE - Venice Marco Polo Airport

ROOMS

Amenities

  • Free newspaper
  • Air conditioning
  • Wardrobe or closet
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Television
  • Satellite TV service
  • Room service (24 hours)
  • Non-Smoking
  • Free WiFi
  • Bidet
  • Free wired Internet
  • DVD player
  • Desk
  • Bed sheets not available
  • Bed sheets available - no
  • Room and bed type depend on availability check-in
  • Location - ground floor

DETAILS

Property Amenities

Babysitting/Child Services, Lounge, Barber/Beauty Shop, Concierge, Pool, Restaurant, Room Service, Safe Deposit Box, Fitness Center or Spa, Laundry/Valet Services, Air Conditioned, Tennis, Business Center, Meeting/Banquet Facilities, City Center, Boutique.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Train station drop-off (surcharge)
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Health club
  • Limo or Town Car service available
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Swimming pool
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Free area shuttle
  • Terrace
  • Luggage storage
  • Hair salon
  • Number of restaurants - 2
  • Train station pickup (surcharge)
  • Concierge services
  • Outdoor tennis court
  • Banquet hall
  • Laundry facilities
  • In-room accessibility
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby
  • Total number of rooms - 96
  • Number of floors - 4

Dining

Fortuny Restaurant
Perfect setting for a romantic candlelight dinner. Its terrace is set in a lush flowered garden with a beautiful antique water fountain bordering the lagoon. Please note that a reasonable standard of dress code is observed in the evening, and gentlemen are expected to wear a jacket.
Fortuny Terrace
The Fortuny Terrace is set in a lush flowered garden with a beautiful antique water fountain bordering the lagoon. The gentle sounds of the bar piano float on the warm evening air across the Terrace garden, making dinner a truly romantic moment to treasure. The Fortuny Terrace is open for dinner, with seating inside in case of poor weather.
Cip's Club
This elegant yet informal restaurant was originally created for the two Palazzi of the Cipriani, the Vendramin and the Palazzetto Nani Barbaro and has acquired, since its opening in 1998, a great success both with clients of the hotel and with Venetian members of the Club. The Restaurant enjoys a splendid view of St. Mark's Square and is within easy reach of our private pier in the Piazza San Marco, just opposite the Doge's Palace, from where our private launches run a 24 hour service throughout the Season. The restaurant seats 48 and is decorated with original paintings, watercolors and prints celebrating its view, one of the best in Venice.
Porticciolo Snack Bar & Restaurant
Set against the breathtaking backdrop of the S. Giorgio Basilica and located by the famous Olympic-size pool of the Cipriani, the Gabbiano Poolside Restaurant is a special vantage point from where Venice can be admired without having to leave your seat. The Restaurant is open for lunch in good weather from 12:00 pm - 4:00 pm
Pool Snack Bar
The pool snack bar serves light snacks and drinks to guests in the pool area, overlooking the lagoon. Attire is informal, and this is the perfect place for a light bite in the afternoon. The snack bar is only open in Summer, weather permitting. Opening hours: 10:00 am - 6:30 pm

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Bacino San Marco - 0.5 km / 0.3 mi
Church of the Most Holy Redeemer - 0.7 km / 0.4 mi
Church of San Giorgio Maggiore - 0.8 km / 0.5 mi
San Zaccaria Waterbus - 1.3 km / 0.8 mi
Church of San Zaccaria - 1.3 km / 0.8 mi
San Giorgio Maggiore - 1.3 km / 0.8 mi
Bridge of Sighs - 1.4 km / 0.9 mi
St. Mark's Square - 1.5 km / 0.9 mi
Riva degli Schiavoni - 1.5 km / 1 mi
St Mark's Campanile - 1.6 km / 1 mi
St. Mark's Basilica - 1.6 km / 1 mi
Doge's Palace - 1.6 km / 1 mi
Correr Civic Museum - 1.7 km / 1.1 mi
Naval History Museum - 1.8 km / 1.1 mi
Venetian Arsenal - 1.8 km / 1.1 mi

The preferred airport for Belmond Hotel Cipriani is Marco Polo Airport (VCE) - 14.8 km / 9.2 mi

  • Boating
  • Fishing
  • Golfing
  • Kayaking
  • Running track/path
  • Tennis