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Sheraton Princess Kaiulani

120 Kaiulani Ave, Honolulu, Hawaii, United States

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Sheraton Princess Kaiulani

HEALTH & SAFETY INFO

Marriott International Launches Global Cleanliness Council to Promote Even Higher Standards of Cleanliness
in the Age of COVID-19
Company to roll out enhanced technology to help counter virus spread
New multi-pronged platform details increased safety measures for guests and associates
Bethesda, MD, April 21, 2020 – Marriott International (NASDAQ: MAR), which for 92 years has been recognized as
a hospitality leader for its commitment to quality, exacting standards, and rigorous training, announced today that
it will be rolling out a multi-pronged platform to elevate its cleanliness standards and hospitality norms and
behaviors to meet the new health and safety challenges presented by the current pandemic environment.
“We are living in a new age, with COVID-19 front and center for our guests and our associates,” said Arne
Sorenson, President and Chief Executive Officer, Marriott International. “We are grateful for the trust our guests
have shown us through the years. We want our guests to understand what we are doing today and planning for in
the near future in the areas of cleanliness, hygiene and social distancing so that when they walk through the doors
of one of our hotels, they know our commitment to their health and safety is our priority. It’s equally important to
us that our associates know the changes we are making to help safeguard their health as they serve our guests.”
A New Way of Looking at Cleanliness
Marriott, which has long had a reputation for high standards of hotel cleanliness with well-established cleaning
processes and training in place, has created the Marriott Global Cleanliness Council to tackle the realities of the
COVID-19 pandemic at the hotel level and further advance the company’s efforts in this area. The Marriott Global
Cleanliness Council is focused on developing the next level of global hospitality cleanliness standards, norms and
behaviors that are designed to minimize risk and enhance safety for consumers and Marriott associates alike.
The Council is chaired by Ray Bennett, Chief Global Officer, Global Operations, Marriott International, and will
benefit from knowledge and input from both in-house and outside experts including senior leaders from across
Marriott disciplines like housekeeping, engineering, food safety, occupational health and associate wellbeing. The
Council also includes advisory members Dr. Ruth L. Petran, Senior Corporate Scientist, Food Safety & Public Health
for Ecolab, a global leader in water, hygiene and infection prevention solutions and services; Dr. Michael A. Sauri,
Infectious Disease Specialist at Adventist Healthcare; Dr. Richard Ghiselli, Head of the School of Hospitality &
Tourism Management at Purdue University; and Dr. Randy Worobo, Professor of Food Microbiology in the
Department of Food Science at Cornell University.
“Marriott has a long tradition of emphasizing cleanliness in our care of guest rooms and in the public spaces of our
hotels,” said Bennett. “Through the council and scientific advice of experts, we are taking a thoughtful approach to
set an even higher bar of cleanliness and develop new guest interaction protocols. The Marriott Global Cleanliness
Council is focused on more than just disinfection across the hotel, we are providing a holistic approach designed to
take care of our guests and associates.”
Enhanced Technology to Counter Virus Spread
Marriott is rolling out enhanced technologies over the next few months, including electrostatic sprayers with
hospital-grade disinfectant to sanitize surfaces throughout the hotel. Electrostatic spraying technology uses the
highest classification of disinfectants recommended by the Centers for Disease Control and Prevention (CDC) and
World Health Organization (WHO) to treat known pathogens. The sprayers rapidly clean and disinfect entire areas
and can be used in a hotel setting to clean and disinfect guest rooms, lobbies, gyms and other public areas. In
addition, the company is testing ultraviolet light technology for sanitizing keys for guests and devices shared by
associates.
Cleanliness Changes
Over the next few months, when guests are in hotels within the Marriott portfolio, they will notice a number of
additions to our cleaning regimen designed to set an even higher standard of cleanliness for the hotels. Specific
areas of focus include:
• Surface Areas: COVID-19 has raised awareness about the importance of high-touch surface cleanliness. In
public spaces, the company has added to its already rigorous cleaning protocols, requiring that surfaces
are thoroughly treated with hospital-grade disinfectants and that this cleaning is done with increased
frequency. In guest rooms, the company has likewise added to its rigorous protocols, requiring that all
surfaces are thoroughly cleaned with hospital-grade disinfectants. Marriott will also be placing
disinfecting wipes in each room for guests’ personal use.
• Guest Contact: The CDC and WHO warn about direct, person-to-person contact as the primary way
COVID-19 is spread. To help alleviate the risk of transmission this way, the company will be using signage
in its lobbies to remind guests to maintain social distancing protocols and removing or re-arranging
furniture to allow more space for distancing. Marriott is also evaluating adding partitions at front desks to
provide an extra level of precaution for our guests and associates and is working with supply chain
partners to make masks and gloves available to associates. The company is installing more hand sanitizing
stations at the entrances to its hotels, near the front desk, elevator banks and fitness and meeting spaces.
In addition, in over 3,200 of Marriott’s hotels, guests can choose to use their phones to check in, access
their rooms, make special requests and order room service that will be specially packaged and delivered
right to the door without contact.
• Food Safety: Marriott’s food safety program includes enhanced sanitation guidelines and training videos
for all operational associates that includes hygiene and disinfecting practices. At Marriott, all food
handlers and supervisors are trained on safe food preparation and service practices. Marriott’s food and
beverage operations are required to conduct self-inspection using the company’s food safety standards as
guidelines, and compliance is validated by independent audits. In addition, the company is modifying its
operational practices for in-room dining and designing new approaches to buffets.
“Safety for our guests and associates has always been a top priority for Marriott and today that discussion of safety
is in the context of COVID-19,” said Bennett. “We want our guests to know that we are doing everything we can to
welcome them back to a safe and clean hotel environment when they start traveling again.”
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of
more than 7,300 properties under 30 leading brands spanning 134 countries and territories. Marriott operates and
franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott
Bonvoy™, its highly-awarded travel program. For more information, please visit our website at www.marriott.com,
and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us
on Facebook and @MarriottIntl on Twitter and Instagram.

OVERVIEW

Insider Tip

Hotel Overview

Property Location With a stay at Sheraton Princess Kaiulani in Honolulu (Waikiki), you'll be steps from Waikiki Beach and 3 minutes by foot from International Market Place. This hotel is 0.3 mi (0.5 km) from Royal Hawaiian Center and 0.6 mi (1 km) from Honolulu Zoo.
Rooms Make yourself at home in one of the 1000 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Amenities Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Dining Enjoy Italian cuisine at Pikake Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Honolulu? This hotel has facilities measuring 14451 square feet (1343 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Location

120 Kaiulani Ave, Honolulu, Hawaii, United States

Airport:

HNL - Honolulu International - Honolulu - HI - us

ROOMS

Amenities

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Towels provided
  • Linens provided
  • Closed captioned TV
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Microwave (on request)
  • Room service (limited hours)
  • Raised toilet seat
  • Television
  • Low-height counters/sink
  • Cable TV service
  • Non-Smoking
  • Premium TV channels
  • Grab bar - near toilet
  • WiFi (surcharge)
  • Grab bar - in bathtub
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Deep soaking bathtub
  • Rainfall showerhead
  • Visual fire alarm
  • Eco-friendly toiletries
  • Lever door handles
  • Premium bedding
  • In-room climate control (heating)
  • Pay movies
  • In-room safe (surcharge)
  • Wheelchair accessible
  • Balcony
  • Down comforter

DETAILS

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Library
  • Express check-in
  • Visual alarms in hallways
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Conference space size (meters) - 1343
  • Number of meeting rooms - 5
  • Terrace
  • Luggage storage
  • Concierge services
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Airport transportation
  • Airport transportation (surcharge)
  • Designer stores on site
  • Shopping mall on site
  • Art gallery on site
  • Conference space
  • Tours/ticket assistance
  • Electric car charging station
  • Free pool cabanas
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Conference space size (feet) - 14451
  • Ballroom
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Accessible bathroom
  • 24-hour fitness facilities
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wedding services
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Garden
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Wheelchair-accessible meeting spaces/business center
  • Year Built - 1955
  • Total number of rooms - 1000
  • Number of floors - 29
  • Number of buildings/towers - 3

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Royal-Moana Beach - 0.1 km / 0.1 mi
Waikiki Beach - 0.2 km / 0.1 mi
Duke Kahanamoku Statue - 0.2 km / 0.1 mi
International Market Place - 0.2 km / 0.1 mi
Kuhio Beach Park - 0.4 km / 0.3 mi
Royal Hawaiian Center - 0.5 km / 0.3 mi
Waikiki Beach Walk - 0.6 km / 0.4 mi
Sans Souci Beach - 0.8 km / 0.5 mi
Honolulu Zoo - 1 km / 0.6 mi
U.S. Army Museum of Hawai'i - 1 km / 0.6 mi
Gray's Beach - 1 km / 0.6 mi
Duke Kahanamoku Beach - 1 km / 0.6 mi
Fort DeRussy - 1.2 km / 0.8 mi
Waikiki Aquarium - 1.4 km / 0.9 mi
Ala Wai Golf Course - 1.5 km / 0.9 mi

The nearest airports are:
Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 15.7 km / 9.7 mi
Kapolei, HI (JRF-Kalaeloa) - 40.8 km / 25.4 mi

The preferred airport for Sheraton Princess Kaiulani is Honolulu, HI (HNL-Daniel K. Inouye Intl.).

  • Aerobics
  • Basketball
  • Bicycle rentals
  • Boat launch
  • Fishing
  • Golf - driving range
  • Golfing
  • Hiking/biking trails
  • Motor boating
  • Parasailing
  • Pilates classes/instruction
  • Racquetball/squash
  • Rowing or canoeing
  • Running track/path
  • Scooter/Moped Rentals
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Whale-watching
  • Yoga classes/instruction