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Hotel / mexico / cancun

Hyatt Zilara Cancun - All Inclusive - Adults Only

Blvd Kukulcan Km 11.5 HZ, Zona Hotelera,, Cancun, QROO, Mexico


Hyatt Zilara Cancun - All Inclusive - Adults Only


We continue to review, expand and develop protocols to address certain guest expectations related to anti-viral protocols and cleanliness. Highlights include:
Antibacterial gels dispensary stations in all high traffic areas and in guest suites Immediate disinfection of guest luggage upon arrival prior to delivering to the guests' suites Limiting guest queues and guest traffic to observe the highest standards and guidelines of distance and space High traffic areas (such as reception) disinfected twice each hour, at a minimum, or as needed Sanitizing and sealing in-suite amenities (remote controls, glasses, etc.) Rigorous food & beverage protocols developed in conjunction with independent counsel along with the highest standards of the Hyatt and Hilton brands Associate training and strict disinfection protocols upon arrival and prior to team-members starting their workday Strict regulation, monitoring and limited access for local deliveries. All local partners are subject to the same guidelines set for our associates and must be accredited through Playa SAFE STAY. 24-hour medical teams, including physicians, on-call and on-property

Hyatt Hotels Corporation recently announced a new Global Care & Cleanliness Commitment that includes an accreditation process by the Global Biorisk Advisory Council (GBAC), at all hotels around the world.
The commitment to GBAC STAR Accreditation builds on Hyatt’s existing sanitation protocols to add enhanced staff training and support resources. Hyatt has also engaged a cross-functional working group of medical experts and industry professionals that will contribute to both guest and colleague health and safety.


Insider Tip

  • On the widest stretch of beach in Cancun
  • Located in the heart of Cancun in the Hotel Zone
  • 307 luxurious all-suite accommodations, including swim-up suites, each with breathtaking ocean views and double hot tubs
  • 24 hour in-suite dining
  • Complimentary wi-fi throughout
  • Beach butlers offering cold drinks, cold towels, books and sunscreen
  • Sky Gym with floor to ceiling windows overlooking the lagoon and an infinity-edge lap pool
  • Brand-new Zen Spa, featuring a large hydrotherapy circuit, beauty salon services and alchemy workshop
  • Over 6,800 sq. ft. of meeting space
  • Beautiful indoor and outdoor wedding venues including a picturesque gazebo and ballroom
  • Complimentary hydrotherapy in the spa
  • No wristbands necessary!
  • In suite iPad for booking spa, ordering room service, resort info, restaurant times, activities, etc.

Hotel Overview

Property Location With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from Chac Mool Beach and within a 5-minute drive of Cancun Interactive Aquarium. This 4.5-star property is 1.1 mi (1.7 km) from La Isla Shopping Mall and 1.7 mi (2.8 km) from Cancun Convention Center.
Rooms Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This property has facilities measuring 6888 square feet (640 square meters), including a conference center. Free valet parking is available onsite.


Blvd Kukulcan Km 11.5 HZ, Zona Hotelera,, Cancun, QROO, Mexico


CUN - Cancun International Airport



  • Free newspaper
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Furnished balcony or patio
  • Free bottled water
  • Ceiling fan
  • Pillowtop mattress
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Cable TV service
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • In-room massage available
  • Eco-friendly toiletries
  • Premium bedding
  • LED light bulbs
  • Separate bathtub and shower
  • Minibar (stocked, free items)


Property Amenities

  • Picnic area
  • Express check-in
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or Town Car service available
  • Foosball
  • Conference space size (meters) - 640
  • Number of meeting rooms - 6
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • 24-hour health club
  • Beach bar
  • Coffee/tea in common areas
  • Karaoke
  • Number of bars/lounges - 5
  • Full-service spa
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Beach cabanas (surcharge)
  • Concerts/live shows
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Evening entertainment
  • Coffee shop or café
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Number of restaurants - 6
  • 24-hour business center
  • Conference space size (feet) - 6888
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Television in common areas
  • Accessible bathroom
  • 24-hour fitness facilities
  • Wedding services
  • In-room accessibility
  • Garden
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby
  • Year Built - 2007
  • Total number of rooms - 307
  • Number of floors - 8
  • Number of buildings/towers - 1



Distances are displayed to the nearest 0.1 mile and kilometer.

Costa Occidental de Isla Mujeres National Park - 0.2 km / 0.1 mi
Chac Mool Beach - 0.3 km / 0.2 mi
Yamil Lu'um Archaeological Zone - 1.1 km / 0.7 mi
La Isla Shopping Mall - 1.3 km / 0.8 mi
Cancun Interactive Aquarium - 1.4 km / 0.9 mi
Tequila Museum - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Forum Beach - 1.6 km / 1 mi
Isla Dorada - 1.7 km / 1 mi
Cancun Convention Center - 2.1 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.2 km / 1.3 mi
Gaviota Azul Beach - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.3 km / 1.4 mi
Luxury Avenue Shopping Mall - 2.4 km / 1.5 mi
Caracol Beach - 2.4 km / 1.5 mi

The preferred airport for Hyatt Zilara Cancun - All Inclusive - Adults Only is Cancun Intl. Airport (CUN) - 22.6 km / 14 mi

  • Aerobics
  • Bicycle rentals
  • Golfing
  • Jet skiing
  • Parasailing
  • Racquetball/squash
  • Scooter/Moped Rentals
  • Scuba diving
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Water skiing
  • Yoga classes/instruction