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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / mexico / cancun

Hyatt Ziva Cancun All Inclusive

Blvd. Kukulcan, Manzana 51, Lote 7, Manzana 5, Lote 7, Cancun, QROO, Mexico

CLASSIC PREFERRED

Hyatt Ziva Cancun All Inclusive

HEALTH & SAFETY INFO

We continue to review, expand and develop protocols to address certain guest expectations related to anti-viral protocols and cleanliness. Highlights include:
Antibacterial gels dispensary stations in all high traffic areas and in guest suites Immediate disinfection of guest luggage upon arrival prior to delivering to the guests' suites Limiting guest queues and guest traffic to observe the highest standards and guidelines of distance and space High traffic areas (such as reception) disinfected twice each hour, at a minimum, or as needed Sanitizing and sealing in-suite amenities (remote controls, glasses, etc.) Rigorous food & beverage protocols developed in conjunction with independent counsel along with the highest standards of the Hyatt and Hilton brands Associate training and strict disinfection protocols upon arrival and prior to team-members starting their workday Strict regulation, monitoring and limited access for local deliveries. All local partners are subject to the same guidelines set for our associates and must be accredited through Playa SAFE STAY. 24-hour medical teams, including physicians, on-call and on-property

Hyatt Hotels Corporation recently announced a new Global Care & Cleanliness Commitment that includes an accreditation process by the Global Biorisk Advisory Council (GBAC), at all hotels around the world.
The commitment to GBAC STAR Accreditation builds on Hyatt’s existing sanitation protocols to add enhanced staff training and support resources. Hyatt has also engaged a cross-functional working group of medical experts and industry professionals that will contribute to both guest and colleague health and safety.

OVERVIEW

Hotel Overview

Property Location With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This 4.5-star hotel is 0.2 mi (0.3 km) from Forum Beach and 0.5 mi (0.9 km) from Chac Mool Beach.
Rooms Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Dining All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Moongate, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Location

Blvd. Kukulcan, Manzana 51, Lote 7, Manzana 5, Lote 7, Cancun, QROO, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Amenities

  • LED TV
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Linens provided
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Television
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Non-Smoking
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Premium bedding
  • Sofa bed
  • Shower only
  • Minibar (stocked, free items)
  • No cribs (infant beds)
  • Club level room
  • Concierge service

DETAILS

Property Amenities

  • Number of outdoor pools - 3
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 7
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Area shuttle (surcharge)
  • Luggage storage
  • Hair salon
  • Number of restaurants - 8
  • Concierge services
  • Designated smoking areas
  • Wheelchair accessible (may have limitations)
  • Outdoor tennis court
  • Laundry facilities
  • Accessible bathroom
  • 24-hour fitness facilities
  • One meeting room
  • In-room accessibility
  • Garden
  • Wheelchair-accessible registration desk
  • Total number of rooms - 547

Dining

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Delphinus Dreams - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.1 km / 0.1 mi
Forum Beach - 0.3 km / 0.2 mi
Caracol Beach - 0.4 km / 0.2 mi
Costa Occidental de Isla Mujeres National Park - 0.4 km / 0.2 mi
Cancun Convention Center - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.5 mi
Plaza Caracol Mall - 0.9 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok - 2.7 km / 1.7 mi
Tortuga Beach - 3.4 km / 2.1 mi
Yamil Lu'um Archaeological Zone - 3.6 km / 2.2 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
Cancun Interactive Aquarium - 3.8 km / 2.4 mi
Tequila Museum - 3.9 km / 2.4 mi
Marlin Beach - 4 km / 2.5 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 25.3 km / 15.7 mi

  • Tennis