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Hotel / mexico / cancun

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, Mexico

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JW Marriott Cancun Resort & Spa

HEALTH & SAFETY INFO

Marriott Global Cleanliness Council
Marriott recently announced the creation of the Marriott Global Cleanliness Council – consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations. Together, the council members will work to develop a new generation of global hospitality cleanliness standards, norms and behaviors for Marriott’s more than 7,300 properties around the globe. The new standards will be designed to minimize risk and enhance safety for the company’s guests and the 750,000 people worldwide who wear the Marriott name badge.

New Cleaning Technologies

While Marriott’s council develops its work, the company has initiated plans to roll out enhanced technologies at its properties over the next few months, including electrostatic sprayers that allow for touchless disinfecting capabilities. The magnetically charged droplets produced by the electrostatic sprayers seek out and coat hard to reach areas and surfaces typically missed in standard cleaning processes.

In its everyday cleaning, Marriott will also be using the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention and World Health Organization to treat known pathogens.

Cleaning Regimen Changes

When guests check into Marriott’s hotels over the next few months, they will notice a number of additions to the company’s regimen designed to set an even higher standard of cleanliness for the hotels. Specific areas of focus include:

• Surface Areas: In public spaces, the company has added to its already rigorous cleaning protocols, requiring that surfaces are treated with hospital-grade disinfectants and that this cleaning is done with increased frequency. In guest rooms, Marriott has added to its detailed cleaning practices, requiring all surfaces to be thoroughly cleaned with hospital-grade disinfectants. The company will also be placing disinfecting wipes in each room for guests’ personal use.
• Guest Contact: To help alleviate the risk of COVID-19 transmission through person-to-person contact, Marriott will be using signage in its lobbies to remind guests to maintain social distancing protocols and will remove or re-arrange furniture to allow more space for distancing. The company is planning to add partitions at front desks to provide an extra level of precaution for its guests and associates and is working with supply chain partners to make masks and gloves available to associates. You’ll see more hand sanitizing stations around Marriott’s hotels – near the entrances and front desks, elevator banks and fitness and meeting spaces.
In addition, in more than 3,200 of the company’s hotels, guests can choose to use their phones to check in, access their rooms, make special requests and order room service that will be specially packaged and delivered right to the door without contact. These “touchless” services can all be done quickly via Marriott’s mobile app.
• Food Safety: At Marriott, food handlers and supervisors are trained on safe food preparation and service practices. The company’s food and beverage operations are required to conduct self-inspection using its food safety standards as guidelines, and compliance is validated by independent audits. Marriott is also enhancing sanitation guidelines and training videos for associates that include hygiene and disinfecting practices. In addition, the company is modifying its operational practices for in-room dining and designing new approaches to buffets.

OVERVIEW

Insider Tip

Hotel Overview

Property Location With a stay at JW Marriott Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Aquaworld and Cancun Interactive Aquarium. This 5-star resort is 3.2 mi (5.1 km) from El Rey Ruins and 3.3 mi (5.3 km) from La Isla Shopping Mall.
Rooms Make yourself at home in one of the 448 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining Grab a bite at Sedona Grill, one of the resort's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available for a fee.
Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Location

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Amenities

  • Free newspaper
  • Wardrobe or closet
  • Minibar
  • LED TV
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Phone
  • Turndown service
  • Towels provided
  • Linens provided
  • Hand-held showerhead
  • Pillow menu
  • Champagne service
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Lowered electrical outlets in bathroom
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Non-Smoking
  • Premium TV channels
  • Free WiFi
  • Grab bar - near toilet
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Lever door handles
  • Premium bedding
  • Slippers
  • LED light bulbs
  • Recycling
  • Pay movies
  • Balcony
  • Club level room

DETAILS

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Express check-in
  • Visual alarms in hallways
  • Number of outdoor pools - 3
  • Elevator
  • Fitness facilities
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Outdoor tennis court
  • Airport transportation (surcharge)
  • Tennis on site
  • Couples/private dining
  • Shopping mall on site
  • Rooftop terrace
  • Number of bars/lounges - 4
  • Full-service spa
  • Swim-up bar
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 8
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • 24-hour fitness facilities
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wedding services
  • In-room accessibility
  • Garden
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Free newspapers in lobby
  • Wheelchair-accessible meeting spaces/business center
  • Total number of rooms - 448
  • Number of floors - 14

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.1 km / 0.1 mi
Aquaworld - 0.8 km / 0.5 mi
Marlin Beach - 1.3 km / 0.8 mi
Luxury Avenue Shopping Mall - 1.6 km / 1 mi
Kukulcan Plaza Shopping Mall - 1.8 km / 1.1 mi
Maya Cancun Museum - 1.9 km / 1.2 mi
Tequila Museum - 2.6 km / 1.6 mi
Cancun Interactive Aquarium - 2.6 km / 1.6 mi
Costa Occidental de Isla Mujeres National Park - 2.7 km / 1.7 mi
Yamil Lu'um Archaeological Zone - 2.9 km / 1.8 mi
La Isla Shopping Mall - 2.9 km / 1.8 mi
Delfines Beach - 3.2 km / 2 mi
Isla Dorada - 3.7 km / 2.3 mi
El Rey Ruins - 3.8 km / 2.4 mi
Chac Mool Beach - 4.2 km / 2.6 mi

The preferred airport for JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN) - 20.3 km / 12.6 mi

  • Aerobics
  • Fishing
  • Golf - miniature
  • Golfing
  • Jet skiing
  • Motor boating
  • Parasailing
  • Pilates classes/instruction
  • Playground
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes/instruction