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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Grand Residences Riviera Cancún, a Registry Collection Hotel

Grand Residences Riviera Cancún, a Registry Collection Hotel

Blvd. El Cid, Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, Mexico

Overview


Overview

Property Location When you stay at Grand Residences Riviera Cancún, a Registry Collection Hotel in Puerto Morelos, you'll be on the beach, within a 10-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. This 5-star resort is 10.5 mi (16.9 km) from Maroma Beach and 11.5 mi (18.5 km) from Costa Occidental de Isla Mujeres National Park.
Rooms Treat yourself to a stay in one of the 144 guestrooms, featuring indoor private spa tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining Enjoy international cuisine at El Faro Grill, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.
Business, Other Amenities Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Puerto Morelos? This resort has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

What to expect:

  • This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the condominium resort prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Airport:

CUN - Cancun International Airport

Details


Amenities

  • Minibar
  • Daily housekeeping
  • Soundproofed rooms
  • Phone
  • Turndown service
  • Free bottled water
  • Microwave
  • Towels provided
  • Free local calls
  • Bedsheets provided
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Room and bed type depend on availability check-in
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Plasma TV
  • Private spa tub (indoor)
  • Iron/ironing board
  • Private spa tub
  • Television
  • Non-Smoking
  • DVD player
  • Kitchenette
  • Wardrobe or closet
  • Furnished balcony
  • Connecting/adjoining rooms available
  • Soap
  • Shampoo
  • Ceiling fan
  • Toilet paper
  • Champagne service
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Separate sitting area
  • iPod docking station
  • Separate bathtub and shower
  • Toothbrush and toothpaste available
  • Separate dining area
  • Washing machine
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Separate bedroom
  • Refrigerator

Property Amenities

  • Children's games
  • Children's toys
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 140
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Parking (limited spaces)
  • 24-hour health club
  • Couples/private dining
  • Coffee/tea in common areas
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Number of restaurants - 3
  • Conference space size (feet) - 1507
  • Laundry facilities
  • Beach towels
  • Wheelchair accessible parking
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby
  • Year Built - 2013
  • Total number of rooms - 144
  • Number of floors - 5
  • Number of buildings/towers - 7

Policies

Know Before You Go
  • This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a MXN 2400 fee; reservations are required for on-site testing.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3800.00 per night
  • Sanitation services: MXN 26.06 per night

We have included all charges provided to us by the property.

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Ojo de Agua Beach - 3 km / 1.8 mi
Artisans Market - 3.5 km / 2.2 mi
San Jose Catholic Parish - 3.5 km / 2.2 mi
Puerto Morelos Town Square - 3.5 km / 2.2 mi
Puerto Morelos Reef - 3.6 km / 2.2 mi
Sanctuary of Hope and Time Capsule - 0.9 km / 0.5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 1.2 km / 0.8 mi
Crococun Zoo - 5.6 km / 3.5 mi
Puerto Morelos Beach - 6.2 km / 3.8 mi
Petempich Bay - 10.3 km / 6.4 mi
El Manglar Golf Course - 12.2 km / 7.6 mi
El Rey Polo Country Club - 13.3 km / 8.2 mi
Maroma Beach - 16.9 km / 10.5 mi
Parque Cenote Las Mojarras - 17.1 km / 10.6 mi
Costa Occidental de Isla Mujeres National Park - 18.5 km / 11.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 26.3 km / 16.4 mi
Cozumel Intl. Airport (CZM) - 65.1 km / 40.5 mi

Map