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Hotel / mexico / cancun

Moon Palace Cancun All Inclusive

Carretera Cancun Chetumal Km. 36.5, , Cancun, Mexico

CLASSIC PREFERRED

Moon Palace Cancun All Inclusive

OVERVIEW

Insider Tip

As part of the All-Inclusive Plan, guests may use facilities, restaurants, and bars at several nearby companion resorts: Sun Palace (couple's only), Beach Palace, and Playacar Palace in Playa del Carmen as well as Cozumel Palace, just a quick ferry ride away in Cozumel. Complimentary scheduled transportation to Wet’n Wild and Hotel Zone.

Hotel Overview

Well-situated
Surrounded by lush tropical foliage this all-inclusive beachfront resort is just south of Cancun and minutes from the airport.
Double whirlpool tubs
2,457 guestrooms at the Moon Palace Golf & Spa Resort are designed for romance and relaxation with double whirlpool tubs and balconies in all room categories. Golf villas overlook the signature course.
Water activities and golf
Enjoy 9 pools, the Florider and Dolphinarium, an on-site Jack Nicklaus signature golf course, full-service spa, The Playroom Kids' Club, tennis, and 18 restaurants.

Property Location
With a stay at Moon Palace Cancun - All Inclusive in Cancun, you'll be on the beach and close to Ventura Park Cancun and Cancun Country Club. This 4.5-star property is within the vicinity of El Rey Ruins and Delfines Beach.

Rooms
Make yourself at home in one of the 2058 air-conditioned rooms featuring iPod docking stations and free minibar items. Rooms have private balconies or patios. 42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 10 outdoor swimming pools. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 5 poolside bars.

Business, Other Amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.

Location

Carretera Cancun Chetumal Km. 36.5, , Cancun, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Overview

Every room category features all the amenities necessary to make any stay at the Moon Palace Golf & Spa resort feel like home including air conditioning, wireless internet, 24 hour room service, LCD TV's with satellite channels, professional Chi Hairdryers, Flat Iron and hair products, alarm clock/radio/iPod dock, in room safe, a minibar containing bottled water, domestic beer and soft drinks, a Lavazza coffee maker, as well as an iron and ironing board. Non-smoking rooms are available.

Amenities

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • iPod docking station
  • Rainfall showerhead
  • Free long-distance calls
  • Balcony or patio
  • Hydromassage showerhead
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms -
  • Smart TV

DETAILS

Property Amenities

The Moon Palace Golf & Spa resort features Family-friendly facilities and activities that include 9 outdoor pools, a The Playroom children's club, a children's pool equipped with water slides and toboggans as well as a teens' area.

Daily activities are also available for children. Get fit in the complimentary fitness center which is equipped with cardio machines, weight machines, free weights, and women's and men's saunas and steam rooms.

Enjoy fine dining, tasty snacks, and 24 hour room service, or indulge in a cocktail at one of the 16 bars. Check out some of the exciting live entertainment or stay connected with Wireless Internet, unlimited long distance calls to the US and Canada, taxes and gratuities all of which are part of the All Inclusive experience at the Moon Palace Golf and Spa resort.

Relax at the extensive spa which consists of 39 treatments rooms including sauna, steam room, double whirlpool tub, individual and couples’ massage rooms, and balneotherapy rooms. Hydrotherapy facilities include hot and cold plunge pools, herbal steam room, foot whirlpool, and pressure showers. Further services include exfoliation, wraps and facials. Some treatments are available for couples. A lounge area is provided, with herbal teas, water and juices.

  • Elevator/lift
  • Hair salon
  • ATM/banking
  • Concierge services
  • Shopping on site
  • Total number of rooms -
  • Number of floors -
  • Number of buildings/towers -
  • Laundry facilities
  • Arcade/game room
  • Swim-up bar
  • Nightclub
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Number of restaurants -
  • Golf course on site
  • Waterslide
  • Number of outdoor pools -
  • Conference center
  • Outdoor tennis courts -
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Rooftop terrace
  • Number of bars/lounges -
  • Number of poolside bars -
  • Number of coffee shops/cafes -
  • Luggage storage
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers
  • Free long-term parking
  • Beach towels
  • 24-hour fitness facilities
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Banquet hall

Number of floors: 3

Number of suites: N/A

Number of rooms: N/A

Dining

El Manglar (Nizuc)
Located in the Nizuc section of the resort is an air-conditioned restaurant serving international breakfast, lunch, and dinner buffets.
Arrecifes (Nizuc)
Salad bar and Brazilian-style skewered meats sliced at table for dinner. Located in the central lobby.
Palapa Delfines (Nizuc)
Casual, open-air, poolside spot. Salad bar, lunch buffet, mixed-grill dinner buffet.
Palapa Pelicanos (Nizuc)
Casual, open-air, poolside spot offering buffet lunch and sushi a la carte for dinner.
Los Caporales (Nizuc)
Air-conditioned, Mexican-decor dinner restaurant featuring Mexican à la carte menu. Dress code: Long pants, collar shirts, closed-toe shoes for men.
Sweet & Coffee (Nizuc)
Coffee, crepes and pastries.
The Pub (Nizuc)
Snacks & bar located in the Nizuc lobby open from 6pm - 1am
Lobby Bar (Nzuc)
Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day-and-night. Live music in evening.
Bugambilias (Sunrise)
Serving breakfast, lunch and dinner buffet style in the Sunrise section of the resort. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.
Momo (Sunrise)
Asian-style restaurant. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.
Palapa Barracuda (Sunrise)
Open-air spot between pool and beach serving an international buffet for breakfast and lunch and and à la carte steakhouse dinner.
Terraza del Arte (Sunrise)
Brick oven Pizzas located within Palapa Barracuda
La Gondola (Sunrise)
Serving an Italian dinner buffet under a stained-glass ceiling.
Palapa Fragata (Sunrise)
Open-air spot between pool, beach serving International lunch buffet and à la carte seafood for dinner.
Skybar (Sunrise)
Tropical drinks and cocktails day and night. Open 5pm - 3am.
Los Columpios Bar (Sunrise)
Open-air bar between the pool and beach serving lunch under thatched roof located on swimming-pool island. Rope-swing seats (columpios). Open mid-morning to late night.
Lounge Bar (Sunrise)
Beach bar with sushi appetizers, 6pm-11pm
Lobby Bar (Sunrise)
Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day-and-night. Live music in evening.
Noire Nightclub (Sunrise)
Upscale nightlife with live entertainment and specialty handcrafted cocktails.
El Caribeño (Moon Grand)
Located poolside in the Grand section of the resort. Serves breakfast & lunch: International buffet. Dinner: Caribbean a la carte.
Terraza Lounge Bar (Moon Grand)
Located poolside on El Caribeño’s terrace and features sushi a la carte and bar service from 6pm - 1am
Los Tacos Snack Bar (Moon Grand)
poolside. Tacos & Mexican tortas (sandwiches). Lunch and dinner a la carte.
Brick Oven Pizza (Moon Grand)
Located on the terrace. Open from 4:30pm - 10:30pm.
Swim Up Bar (Moon Grand)
There are two swim up bar's to quench your thirst while relaxing poolside.
Riviera Maya (Golf Course)
Breakfast & lunch: international buffet. Dinner: Italian a la carte.
19th Hole Bar (Golf Course)
Bar & snacks.
La Palapa Bar (Golf Course)
Located at the golf course

Recreation

Moon Palace Cancún - All Inclusive is set along 0.75 miles (1 kilometer) of beach, where lounge chairs offer sunbathing comfort and thatched-roof palapas provide shade. The resort's 2 sections (Sunrise and Nizuc) feature immense lagoon-style swimming pools, which include shallow areas for lounge chairs, jetted sections, and swim-up bars. Surrounding sundecks include palapas and toddlers' pools.

Use of kayaks, windsurfers, and Hobie Cat sailboats are part of the All-Inclusive Plan. Independent operators on the beach rent Jet Skis and offer parasailing and scuba diving and snorkeling excursions (surcharge).

Use of a championship-grade miniature golf course, 6 lighted tennis courts, basketball courts, and bicycles is part of the All-Inclusive Plan. Also complimentary are step aerobics, salsa aerobics, abs, firm-butt, and body-sculpting in the resort's 2 fitness centers and yoga classes in a meditation garden. Aerobics are offered in both of the resort's pools. A climbing tower is also on site.

Designed by Jack Nicklaus, the championship course at the Moon Palace Cancún - All Inclusive winds through mangrove forests. Amenities include a driving range, pro shop, and snack and beverage carts. Play on the golf course and use of facilities is not part of the All-Inclusive Plan but must be paid for separately. Golf carts are equipped with a GPS system. Greens fees include use of a cart. Clubs and shoes are available for rent. Instruction can be arranged for surcharges. The club also features an outdoor pool, restaurants, and a bar.

The recreational activities listed below are available either on site or near the resort; fees may apply.
  • Aerobics
  • Basketball
  • Fishing
  • Golf - driving range
  • Golf - miniature
  • Golfing
  • Jet skiing
  • Parasailing
  • Pilates classes/instruction
  • Playground
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes/instruction