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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hyatt Regency Mexico City

Hyatt Regency Mexico City

Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, CDMX, Mexico

Overview


Overview

Property Location With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be steps from Paseo de la Reforma and Chapultepec Park. This 5-star hotel is 0.3 mi (0.5 km) from Auditorio Nacional and 0.8 mi (1.2 km) from Museo Nacional de Antropologia.
Rooms Make yourself at home in one of the 755 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Amenities Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.

Airport:

MEX - Mexico City International Airport

Details


Amenities

  • Free newspaper
  • Egyptian-cotton sheets
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Bedsheets provided
  • Pillow menu
  • Private bathroom
  • Sleep Number by Select Comfort mattress
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Bathtub or shower
  • Television
  • Cable TV service
  • Room service (24 hours)
  • Non-Smoking
  • Premium TV channels
  • No rollaway/extra beds
  • Free WiFi
  • Free wired internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • Video-game console
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • Club level room
  • Pay movies
  • Smoking and Non-Smoking
  • Pet-friendly room
  • Separate dining area
  • Separate bedroom
  • Separate sitting area
  • Separate bathtub and shower

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Express check-in
  • Wheelchair-accessible lounge
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Valet parking (surcharge)
  • Food and water bowls
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Outdoor tennis courts - 3
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Sauna
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Laundry facilities
  • 24-hour fitness facilities
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Garden
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Free newspapers in lobby
  • Wheelchair-accessible meeting spaces/business center
  • Year Built - 1987
  • Total number of rooms - 755
  • Number of floors - 38
  • Number of buildings/towers - 1

Policies

Know Before You Go
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Reforma - 0.1 km / 0.1 mi
Chapultepec Park - 0.1 km / 0.1 mi
Auditorio Nacional - 0.5 km / 0.3 mi
Avenida Presidente Masaryk - 0.5 km / 0.3 mi
Campo Deportivo Militar Marte - 0.8 km / 0.5 mi
Embassy of Canada - 0.9 km / 0.6 mi
Museo Nacional de Antropologia - 1.2 km / 0.8 mi
Parque Zoologico de Chapultepec - 1.2 km / 0.8 mi
Castillo de Chapultepec - 1.7 km / 1.1 mi
Monumento a los Ninos Heroes - 1.8 km / 1.1 mi
La Feria de Chapultepec - 1.9 km / 1.2 mi
Antara Polanco - 2.4 km / 1.5 mi
Papalote Museo del Nino - 2.4 km / 1.5 mi
Museo Soumaya - 2.7 km / 1.7 mi
Diana the Huntress Fountain - 2.8 km / 1.7 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 18.9 km / 11.7 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 54.6 km / 33.9 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 49 km / 30.4 mi

The preferred airport for Hyatt Regency Mexico City is Benito Juarez International Airport (MEX).

Map