Hotels

Collections

Top Picks

The Know Zone


Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Live Aqua Urban Resort México

Live Aqua Urban Resort México

Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, CDMX, Mexico

Overview


Overview

Property Location With a stay at Live Aqua Urban Resort México in Mexico City (Santa Fe), you'll be a 4-minute drive from Parque La Mexicana and 10 minutes from Samara Shops. This 5-star hotel is 4.6 mi (7.4 km) from Chapultepec Park and 6.4 mi (10.3 km) from Paseo de la Reforma.
Rooms Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Dining Enjoy Mexican cuisine at Live, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service.
Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

What to expect:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Airport:

MEX - Mexico City International Airport

Details


Amenities

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Turndown service
  • Towels provided
  • Bedsheets provided
  • Pillow menu
  • Private bathroom
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Room service (24 hours)
  • Non-Smoking
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • Slippers
  • Separate bathtub and shower

Property Amenities

  • Express check-in
  • Bar/lounge
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Luggage storage
  • Concierge services
  • Snack bar/deli
  • Shopping on site
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Wedding services
  • In-room accessibility
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby
  • Year Built - 2012
  • Total number of rooms - 135
  • Number of floors - 5
  • Number of buildings/towers - 1

Policies

Know Before You Go
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1300 per vehicle (one-way)
  • Valet parking fee: MXN 100 per night
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Samara Shops - 2.8 km / 1.7 mi
Expo Santa Fe Mexico - 3.5 km / 2.2 mi
Parque La Mexicana - 3.7 km / 2.3 mi
Centro Santa Fe - 3.9 km / 2.4 mi
Centro Medico ABC - 6.1 km / 3.8 mi
Chapultepec Park - 7.4 km / 4.6 mi
Paseo Interlomas - 8 km / 4.9 mi
Papalote Museo del Nino - 8.6 km / 5.3 mi
Metropoli Patriotismo - 8.9 km / 5.5 mi
La Feria de Chapultepec - 9.1 km / 5.7 mi
Centro Citibanamex Convention Center - 9.1 km / 5.7 mi
Parque Nacional Desierto de los Leones - 9.4 km / 5.9 mi
Museo Soumaya - 9.4 km / 5.9 mi
Plaza Carso Shopping Center - 9.6 km / 6 mi
Parque Zoologico de Chapultepec - 9.6 km / 6 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 21.8 km / 13.5 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 47.1 km / 29.3 mi

The preferred airport for Live Aqua Urban Resort México is Benito Juarez International Airport (MEX).

Map