Esperanza, Auberge Resorts Collection
Carretera Transpeninsular Km 7, MANZANA 10 PUNTA BALLENA , Cabo San Lucas, BCS, Mexico
HEALTH & SAFETY INFO
As always, our number one priority is the health and safety of you, our valued guest, and our employees. Having traveled away from your home, we appreciate that you understand that we cannot guarantee your health. However, we are taking a number of actions to enhance the already high standards of health and cleanliness in our resort, so that you will feel comfortable and well taken care of during your stay with us.
General Property Information
The hotel continues to monitor the guidance from the Centers for Disease Control and Prevention (CDC) and is following all health and safety guidelines provided by the local department of health.
The hotel’s already rigorous cleaning regimens and protocols have been increased. Enhanced cleaning and sanitization practices have been put in place throughout the property and the overall cleaning frequency has been increased.
Procedures for social distancing have been put in place throughout the hotel.
The health of our employees is being carefully monitored. All employees will be temperature screened when they arrive to work.
Employees will wear masks and gloves as required by local department of health guidelines.
We have provided wellness stations with hand sanitizer and sanitizing wipes that are available throughout the hotel.
Complimentary masks are available for guests upon request.
Sanitizing wipes and a personal hand sanitizer will be placed in each guestroom for guests’ use and convenience.
Housekeeping will follow enhanced practices for cleaning and sanitizing surfaces.
Housekeeping service will be offered in accordance with the local department of health guidelines and can be personalized by selecting and receiving the housekeeping options you prefer, from regular daily cleaning service to opting out of service based on your preferences throughout your stay. Contact the hotel for specific options.
The number of employees entering the guest room to service it will be limited throughout the guest’s stay.
Occupancy will be limited in each dining outlet to allow for social distancing and tables will be appropriately spaced within our dining outlets in line with local department of health guidelines.
All dining venues and kitchen areas are following the local department of health guidelines for food safety and kitchen sanitization.
In-room dining menus will be available and orders can be delivered and picked up in front of your guest room door rather than in the room.
Our hotel will also offer unique private dining experiences throughout the property. Please see the concierge for additional information on private dining experiences.
Fitness Center and Wellness
Fitness Center access will be limited to allow for social distancing.
All equipment will be cleaned regularly throughout the day.
Sanitizing wipes are available for guests’ use.
Classes will be offered as private sessions to allow for social distancing.
We are providing a number of outdoor wellness experiences as well.
We will limit the number of guests that will be permitted in the spa facilities to allow for social distancing.
Treatment room tables and supplies will be sanitized between treatments.
Activities will be set up to allow for social distancing.
We will provide activities for individual families on request (an additional charge may apply).
Please contact us at 844.207.9354 or firstname.lastname@example.org if you have any questions.
*All health and service practices are subject to change
- Free newspaper
- Wardrobe or closet
- Furnished balcony
- Daily housekeeping
- Hypo-allergenic bedding available
- Turndown service
- Free bottled water
- Towels provided
- Ceiling fan
- Linens provided
- Private bathroom
- Closed captioned TV
- Free toiletries
- Espresso maker
- LCD TV
- Hair dryer
- Iron/ironing board
- In-room safe (laptop compatible)
- Free cribs/infant beds
- Separate bedroom
- Digital TV service
- Room service (24 hours)
- Low-height bed
- Rollaway/extra beds (surcharge)
- Premium TV channels
- Free WiFi
- DVD player
- Blackout drapes/curtains
- Designer toiletries
- Deep soaking bathtub
- In-room climate control (air conditioning)
- Visual fire alarm
- Doorbell/telephone notification
- In-room massage available
- Premium bedding
- Separate sitting area
- Pay movies
- Wheelchair accessible
- Separate bathtub and shower
- Minibar (stocked, free items)
- Picnic area
- Express check-in
- Wheelchair-accessible lounge
- Number of outdoor pools - 5
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
- 24-hour front desk
- Pool access ramp on site
- Business center
- Express check-out
- Dry cleaning/laundry service
- Free valet parking
- Limo or Town Car service available
- Food and water bowls
- Pet-sitting services
- On private beach
- Luggage storage
- Mountain biking nearby
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Wheelchair accessible (may have limitations)
- Pool umbrellas
- Parking (limited spaces)
- Airport transportation (surcharge)
- Barbecue grill(s)
- Coffee/tea in common areas
- Number of poolside bars - 2
- Full-service spa
- Meeting rooms
- Tours/ticket assistance
- Coffee shop or café
- Free WiFi
- Babysitting or childcare (surcharge)
- Hiking/biking trails nearby
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 6
- Laundry facilities
- Spa tub
- 24-hour fitness facilities
- Roll-in shower
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Assistive listening devices available
- Wheelchair-accessible van parking
- Multilingual staff
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Free newspapers in lobby
- Total number of rooms - 92
- Number of floors - 4
RecreationDistances are displayed to the nearest 0.1 mile and kilometer.
Islands and Protected Areas of the Gulf of California - 0.1 km / 0.1 mi
Cabo del Sol Golf - 2.3 km / 1.4 mi
Playa Barco Varado - 3 km / 1.9 mi
Cabo Bello Beach - 3.1 km / 1.9 mi
Medano Beach - 3.4 km / 2.1 mi
Monuments Beach - 3.6 km / 2.2 mi
San Lucas Bay - 3.7 km / 2.3 mi
Plaza San Lucas - 6.3 km / 3.9 mi
Las Viudas Beach - 6.6 km / 4.1 mi
Santa Maria Beach - 7 km / 4.3 mi
Cabo San Lucas Country Club - 8.1 km / 5 mi
Huichol Collection - 8.7 km / 5.4 mi
Natural History Museum of Cabo San Lucas - 8.8 km / 5.5 mi
Las Californias Museum - 8.9 km / 5.5 mi
Plaza Bonita Mall - 8.9 km / 5.5 mi
The preferred airport for Esperanza, Auberge Resorts Collection is Los Cabos Intl. Airport (SJD) - 38.8 km / 24.1 mi
- Bicycle rentals
- Golf - driving range
- Hiking/biking trails
- Horse riding/rental
- Mountain biking
- Running track/path
- Scuba diving
- Surfing/boogie boarding