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Paradisus Los Cabos - All Inclusive

Carretera Transpeninsular Km 19.5, San Jose del Cabo, BCS, Mexico

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Paradisus Los Cabos - All Inclusive

HEALTH & SAFETY INFO

Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. Additional cleaning and hygiene measures have been implemented and some procedures and spaces have been adjusted.
We have been advised by Diversey and certified by Bureau Veritas and created the Stay Safe with Meliá operations guide to ensure the rigorous application of the health and safety recommendations made by the World Health Organisation (WHO) and national health authorities in every country in which we operate.

Measures include intensifying cleaning processes, modifying spaces to guarantee social distancing, and redesigning processes to reduce interaction with customers. These measures may alter the availability of certain services in this hotel and also provide new experiences focused on digital solutions.
ECEPTION

On arrival at the hotel, you will see some changes to ensure you enjoy a safe and comfortable stay. The first thing we will do is take the temperature of all guests on arrival to help make the hotel as safe as possible. That’s also why everyone who enters the hotel, both customers and employees, will also have to walk over a disinfection mat.

Normal processes will be available such as check-in (with the possibility of doing it 48 hours before arrival through melia.com or the APP for MeliáRewards members), check-out, general assistance and other information.

Services that will no longer be available are:

Concierge (only digitally or telematically)
Sale of excursions
Valet parking service: not available in the early stages of the easing of restrictions
Airport shuttle service (check availability)

ROOM

We want to make your room a temple. A safe space where we have intensified cleaning and disinfection processes, sealing some items to guarantee their sterility.

The daily room cleaning service will be maintained provided the guest is outside the room. If guests do not want their room cleaned, towels will still be changed every day
A special Covid-19 amenities kit including a mask, gloves and hydroalcoholic gel will be available for guests (check availability at the hotel)

Some services will also be modified:

Laundry service: only available in Paradisus hotels on request through the APP
Minibar service on request (initially empty, products available on request through the digital concierge)
All amenities kits (dental, shaving, shoe shine, shoe horn, etc.) will be available on request. Only essentials such as shampoo and soap will be kept in the room
Irons, tissue boxes and non-fixed hairdryers will be available on request

Superior Rooms and Suites that form part of The Level, RedLevel, ME+ or The Reserve will continue to be available and will offer these services with some adaptations (where there is a Lounge):

The breakfast in the private lounge will be served à la carte. A full breakfast can be taken in the main hotel dining room
Permanent drinks station in the private Lounge served by staff
Aperitif service in the private lounge at specific times and with individual portions or table service
Complimentary welcome drinks served by staff
Shared items (such as books or board games) will not be available
Free ironing of one garment per stay will not be available

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RESTAURANTS AND BARS

Enjoy the pleasure once again of sharing a table with your loved ones. Try the rich and varied dining options including new concepts, but with the same quality as always.

All Food and Beverage service areas will always respect capacity restrictions and social distancing. If necessary, customers will be informed on arrival or through the application about the need to make bookings in order to control capacity and respect social distancing. The following services will also be modified:

The buffet breakfast will be adapted to serve a wide range of cold dishes and products in individual portions and a choice of hot dishes made to order or à la carte
A la carte breakfast in premium hotels, possibly accompanied by some pre-prepared cold dishes
Lunch and dinner buffets will also be adapted to offer a self-service choice of cold dishes and products in individual portions and hot dishes made to order or à la carte
À la carte and speciality restaurants will always require a prior reservation
A takeaway service is also available
Live cooking stations and corners will be created in resorts with service by staff in open-air areas
Room service will be prepared with the greatest care and delivered to the hallway outside the room
Minibar products can be ordered through the digital concierge or the hotel food and beverage outlets
The drinks service in the sundeck area will use a "press and I’ll come" button or will be on request depending on the hotel
In hotels in which dining areas are closed in compliance with local regulations, the following will be offered:
A pick-up picnic breakfast
Picnic or Grab&Go lunch and dinner
Room service
Minibar products can be ordered through the digital concierge or the hotel food and beverage outlets

To minimise risks, the dining area services that will be modified or will no longer be offered are:

Transformation of the classic self-service buffet into a market-style service concept
Menus in rooms, restaurants and bars (they will be available on the APP or through digital signs or blackboards)
Complimentary beverage stations
Ending dish preparation at the table

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SWIMMING POOLS

Continue enjoying a refreshing dip in our pools. To make this possible, we have adapted the layouts to ensure social distancing between different groups of people at all times.

All the appropriate pool management and maintenance processes will be applied, as well as specific cleaning and disinfecting measures both around the pool and in the immediate surroundings, the showers and pool steps.

Pool towels will be available in the room on arrival and will be changed during the daily room cleaning service. In large resorts this may be reinforced with other stations in the beach and pool areas to offer replacements.
ACTIVITIES AND ENTERTAINMENT

It's time for fun. We have planned a varied programme adapted to social distancing requirements, so you can continue enjoying activities with maximum safety for children and adults. The programme is available through WhatsApp with the Digital Concierge, the APP or with a QR code.

The children's entertainment programme is designed to guarantee social distancing, always outdoors, and avoiding contact games or any need to share things
Our entertainment team will require everyone to wash and disinfect their hands at the beginning and end of all activities
Workshops and classes: Outdoor activities will be prioritised and set up to ensure social distancing
Performances: They will be done outdoors, whenever possible, or in indoor areas with reduced capacity and set-ups which ensure social distancing

GYM AND SPA

Enjoy our facilities, work out in the gym or relax in our spa. Provided we can guarantee the safety of the facilities, we will continue to offer services such as heated pools, gym, water circuit, showers in the pool area, sunbeds, changing rooms, showers and toilets. To control capacity in the gym, entrance will be by appointment or based on assigned periods.

Spas will offer a reduced list of treatments adapted to this new situation and available on appointment. Customers can see the services available through the digital concierge, the APP or with a QR code.
MEETINGS AND EVENTS

Celebrate your event in our hotel, with new layouts to respect social distancing and official regulations at all times.

Flexibility and new set-ups with our Signature Meeting Rooms
Signage systems that guarantee appropriate transit for groups and separation between them and other customers: digital screens, signs on the floor, stanchions and ropes
Use of digital applications for relationships between meeting planners and the hotel events manager
Hospitality Desk with protective screens, hydroalcoholic gels and basic health information
New maximum capacities and redistribution of furniture in public areas (waiting rooms and foyer)
Digital experiences: Virtual site inspections and set-up previews using 3D diagramming tools
Viricidal protocols and products for cleaning and air conditioning: Use of disinfectant mats at the entrance and rooms sealed after disinfection
New set-ups: glass bottle of water per person, sealed frequently used items, stationery on request and sealed whenever possible using sustainable materials.
Gel dispensers at the entrance to the rooms, public areas and toilets
Guarantee of catering services in a private dining room or reserved part of the restaurant for each group
Possibility of collecting food from both group menus and à la carte restaurants
Self-service minimised (single-use alternatives, covered pre-served individual dishes), eliminating food being handled by customers
Coffee breaks and buffets always served by staff
Live cooking stations and corners with service by staff, encouraging outdoor locations

OVERVIEW

Hotel Overview

Property Location Located in San Jose del Cabo, Paradisus Los Cabos - All Inclusive is a 2-minute drive from Desert Park Natural Reserve and 5 minutes from Cabo Real Golf Course. This 4.5-star property is 4.7 mi (7.5 km) from Palmilla Beach and 4.7 mi (7.6 km) from Chileno Beach.
Rooms Make yourself at home in one of the 350 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Beach Bar, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 7 coffee shops/cafés. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.

Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose del Cabo? This property has facilities measuring 77100 square feet (7162.8 square meters), including a conference center. Free valet parking is available onsite.

Location

Carretera Transpeninsular Km 19.5, San Jose del Cabo, BCS, Mexico

Airport:

SJD - Los Cabos International Airport

ROOMS

Amenities

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Braille signage
  • Phone
  • Turndown service
  • Free bottled water
  • Pillowtop mattress
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • Raised toilet seat
  • In-room safe (laptop compatible)
  • Low-height counters/sink
  • Satellite TV service
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Grab bar - near toilet
  • Access via exterior corridors
  • Free wired Internet
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Executive level room
  • Shower only
  • Wheelchair accessible
  • Balcony
  • Minibar (stocked, free items)
  • Down comforter
  • Non-Smoking
  • Club level room

DETAILS

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Number of outdoor pools - 4
  • Elevator
  • Fitness facilities
  • Local Expert Concierge
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Swimming pool
  • On private beach
  • Conference space size (meters) - 7162.8
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Mountain biking nearby
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Beach bar
  • Coffee/tea in common areas
  • Number of bars/lounges - 7
  • Full-service spa
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 7
  • Children's club (free)
  • Hiking/biking trails nearby
  • Supervised childcare/activities (free)
  • Children's pool
  • Number of restaurants - 7
  • Conference space size (feet) - 77100
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Television in common areas
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Arcade/game room
  • Wedding services
  • In-room accessibility
  • Braille or raised signage
  • Garden
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Year Built - 1989
  • Total number of rooms - 350
  • Number of floors - 4
  • Number of buildings/towers - 4

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Desert Park Natural Reserve - 1 km / 0.6 mi
Cuadra San Francisco - 1.4 km / 0.8 mi
Cabo Real Golf Course - 2.3 km / 1.4 mi
Playa El Tule - 4.1 km / 2.5 mi
Palmilla Beach - 7.5 km / 4.7 mi
Chileno Beach - 7.6 km / 4.7 mi
Costa Azul Beach - 8.3 km / 5.2 mi
El Zalate Beach - 9.1 km / 5.6 mi
Playa Hotelera - 9.9 km / 6.2 mi
Plaza Mega Comercial Mexicana - 10.8 km / 6.7 mi
Las Viudas Beach - 10.9 km / 6.8 mi
Punta Sur Golf Course - 11.1 km / 6.9 mi
Santa Maria Beach - 11.4 km / 7.1 mi
Club Campestre Golf Course - 11.6 km / 7.2 mi
Los Cabos Convention Center - 12.5 km / 7.7 mi

The preferred airport for Paradisus Los Cabos - All Inclusive is Los Cabos Intl. Airport (SJD) - 24.4 km / 15.2 mi