Casa Velas – Adults only
Pelicanos 311 Fracc. Marina Vallarta, COL. MARINA VALLARTA , Puerto Vallarta, JAL, Mexico
CLASSIC PREFERRED
Casa Velas – Adults only
HEALTH & SAFETY INFO
Our guests’ and staff members’ health and well-being are the most important. This is why, based on the protocols dictated by the World Health Organization and the government of Mexico, we created the following hygiene program, which includes the daily essential security procedures in all Velas Resorts’ properties.
FOR STAFF MEMBERS
Training and regular practice of safety and hygiene protocols.
Physical distancing of at least 6 ft. (2 meters).
The body temperature of all staff members will be taken upon arrival and
they will pass —before and after their shift— through a sanitization cabin
with a steam system.
Touchless hand sanitizer dispensers located at key points.
Sanitizing mats in high-touch areas.
Hand washing at least every hour, for a minimum period of 20 seconds.
Personal protection equipment.
FOR GUESTS
We will take the body temperature of each guest.
We will ask our guests to use the sanitizing mat, wash their hands, and use
hand sanitizer.
Guests’ luggage will be sanitized as well.
We will share with them all the security and hygiene protocols.
All high-touch points will be sanitized after their check-in and check-out.
Each guest will be provided with a personal protection kit upon departure
(gloves, hand sanitizer, wet wipes, and a face mask).
We only use cleaning products and chemicals authorized by EPA (the
United States Environmental Protection Agency).
Transportation: Our vehicles will be sanitized with steam after each use.
Public Areas: We will increase the cleaning frequency in common areas,
with special attention to surfaces such as entrance doors, credenzas,
handrails, tables, desks, benches, armchairs, waiting rooms, garbage bins,
and elevators. Our pools will be thoroughly cleaned and sanitized every day,
as well as the sun loungers mattresses and linings.
Housekeeping: The entire work equipment will be sanitized at the
beginning and end of shifts, including maid trolleys, suite service tables,
trays, etc. There will be a detailed sanitization of contact points in suites,
such as desks, TV furniture, tables, chairs, remote controls, thermostat, bath
furniture (shower, jacuzzi and WC), gates, mirrors, frames, doors, handles,
light switches, drawers, telephones, and floors. All the products of the
minibar will be replaced with sanitized products at the end of each guest's
stay, as well as the air conditioning will be sanitized with UV light.
Experiences: We will promote that our guests follow the hygiene
procedures to enter the restaurants, Spas, gyms, boutiques, Kids ’and Teens’
Clubs. In every area, all objects will be sanitized and maximum capacities will
be determined to keep physical distancing.
Food and Beverages: The strict hygiene procedures for the staff will be
reinforced and registered. Our staff members will wear a face mask at all
times. The crockery will be washed and sanitized, as well as other high-touch
points (tables, chairs, napkins, trays, service bars, check holders, and pens).
We will reduce printed menus and instead, we will provide a QR code so that
guests can read it from their personal device. Suite service will be delivered
at the door, and all meals will be protected with plastic film or a food cover.
Our staff members will be prepared to report any suspected case of COVID-19.
We will also guide our guests on how to inform our staff in case of symptoms.
A doctor will be available for any medical evaluation that is required.
If the suspected case of "COVID-19" or symptoms are confirmed, the patient
will be transported to the hospital; the suite will be sanitized and we will
follow-up the patient’s situation. This suite will be locked for the right
sanitization and release process.
FOR STAFF MEMBERS
Training and regular practice of safety and hygiene protocols.
Physical distancing of at least 6 ft. (2 meters).
The body temperature of all staff members will be taken upon arrival and
they will pass —before and after their shift— through a sanitization cabin
with a steam system.
Touchless hand sanitizer dispensers located at key points.
Sanitizing mats in high-touch areas.
Hand washing at least every hour, for a minimum period of 20 seconds.
Personal protection equipment.
FOR GUESTS
We will take the body temperature of each guest.
We will ask our guests to use the sanitizing mat, wash their hands, and use
hand sanitizer.
Guests’ luggage will be sanitized as well.
We will share with them all the security and hygiene protocols.
All high-touch points will be sanitized after their check-in and check-out.
Each guest will be provided with a personal protection kit upon departure
(gloves, hand sanitizer, wet wipes, and a face mask).
We only use cleaning products and chemicals authorized by EPA (the
United States Environmental Protection Agency).
Transportation: Our vehicles will be sanitized with steam after each use.
Public Areas: We will increase the cleaning frequency in common areas,
with special attention to surfaces such as entrance doors, credenzas,
handrails, tables, desks, benches, armchairs, waiting rooms, garbage bins,
and elevators. Our pools will be thoroughly cleaned and sanitized every day,
as well as the sun loungers mattresses and linings.
Housekeeping: The entire work equipment will be sanitized at the
beginning and end of shifts, including maid trolleys, suite service tables,
trays, etc. There will be a detailed sanitization of contact points in suites,
such as desks, TV furniture, tables, chairs, remote controls, thermostat, bath
furniture (shower, jacuzzi and WC), gates, mirrors, frames, doors, handles,
light switches, drawers, telephones, and floors. All the products of the
minibar will be replaced with sanitized products at the end of each guest's
stay, as well as the air conditioning will be sanitized with UV light.
Experiences: We will promote that our guests follow the hygiene
procedures to enter the restaurants, Spas, gyms, boutiques, Kids ’and Teens’
Clubs. In every area, all objects will be sanitized and maximum capacities will
be determined to keep physical distancing.
Food and Beverages: The strict hygiene procedures for the staff will be
reinforced and registered. Our staff members will wear a face mask at all
times. The crockery will be washed and sanitized, as well as other high-touch
points (tables, chairs, napkins, trays, service bars, check holders, and pens).
We will reduce printed menus and instead, we will provide a QR code so that
guests can read it from their personal device. Suite service will be delivered
at the door, and all meals will be protected with plastic film or a food cover.
Our staff members will be prepared to report any suspected case of COVID-19.
We will also guide our guests on how to inform our staff in case of symptoms.
A doctor will be available for any medical evaluation that is required.
If the suspected case of "COVID-19" or symptoms are confirmed, the patient
will be transported to the hospital; the suite will be sanitized and we will
follow-up the patient’s situation. This suite will be locked for the right
sanitization and release process.
OVERVIEW
Hotel Overview
Property Location With a stay at Casa Velas – Adults only in Puerto Vallarta (Marina Vallarta), you'll be within a 15-minute drive of Cruise Ship Terminal and Bay of Banderas. This 4.5-star property is 5 mi (8.1 km) from Malecon and 6 mi (9.6 km) from Playa de los Muertos. Rooms Make yourself at home in one of the 80 guestrooms featuring iPod docking stations and free minibar items. Your pillowtop bed comes with down comforters and premium bedding. 32-inch plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an outdoor pool. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle. Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.Enjoy international cuisine at Emiliano, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This property has facilities measuring 3663 square feet (340 square meters), including a meeting room. A shuttle from the hotel to the airport is complimentary during limited hours.Location
Pelicanos 311 Fracc. Marina Vallarta, COL. MARINA VALLARTA , Puerto Vallarta, JAL, Mexico
Airport:
PVR - Gustavo Diaz Ordaz International Airport
ROOMS
Amenities
- Daily housekeeping
- Turndown service
- Free bottled water
- Towels provided
- Ceiling fan
- Pillowtop mattress
- Pillow menu
- Private bathroom
- Bathrobes
- Free toiletries
- Espresso maker
- Hair dryer
- Plasma TV
- Iron/ironing board
- In-room safe
- Cable TV service
- Room service (24 hours)
- Non-Smoking
- Free WiFi
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Shower only
- iPod docking station
- Minibar (stocked, free items)
- Down comforter
- Smoking and Non-Smoking
DETAILS
Property Amenities
- Picnic area
- Elevator
- 24-hour front desk
- Poolside bar
- Business center
- Porter/bellhop
- Restaurant
- Free self parking
- Dry cleaning/laundry service
- Outdoor pool
- Conference space size (meters) - 340
- Terrace
- Luggage storage
- Free airport transportation - drop-off
- Hair salon
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Pool umbrellas
- One meeting room
- Golf course on site
- Pro shop
- Number of bars/lounges - 2
- Full-service spa
- Free beach shuttle
- Swim-up bar
- Beach umbrellas
- Spa treatment room(s)
- Free beach cabanas
- Tours/ticket assistance
- Free pool cabanas
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Conference space size (feet) - 3663
- Ballroom
- Banquet hall
- Laundry facilities
- Spa tub
- Wheelchair accessible path of travel
- Beach towels
- Wheelchair accessible parking
- Wedding services
- Golf clubs (equipment)
- Optional golf privileges
- Garden
- Multilingual staff
- Free newspapers in lobby
- Total number of rooms - 80
- Number of floors - 4
Recreation
Distances are displayed to the nearest 0.1 mile and kilometer.Marina Golf Club - 0.1 km / 0.1 mi
International Convention Center - 0.7 km / 0.5 mi
El Faro Lighthouse - 1.1 km / 0.7 mi
Vallarta Casino - 1.5 km / 0.9 mi
Bay of Banderas - 2.3 km / 1.4 mi
Cruise Ship Terminal - 3.5 km / 2.2 mi
La Isla - 4.6 km / 2.8 mi
Plaza Caracol - 4.8 km / 3 mi
Playa Las Glorias - 5.6 km / 3.5 mi
Camarones Beach - 7.3 km / 4.5 mi
Teatro Vallarta - 7.5 km / 4.7 mi
Malecon - 8.1 km / 5 mi
Caballito - 8.4 km / 5.2 mi
Los Arcos Amphitheater - 8.6 km / 5.4 mi
Naval Historic Museum - 8.6 km / 5.4 mi
The preferred airport for Casa Velas – Adults only is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 2.4 km / 1.5 mi
- Bicycle rentals
- Dock
- Fishing
- Golf - driving range
- Golfing
- Hiking/biking trails
- Horse riding/rental
- Mountain biking
- Parasailing
- Running track/path
- Snorkeling
- Tennis
- Volleyball