Villa Premiere Boutique Hotel & Romantic Getaway
Villa Premiere Boutique Hotel & Romantic Getaway
HEALTH & SAFETY INFO
Safety & Hygiene Protocols Manual
Earth asked us for a break, put us on pause, gave us the opportunity to reflect, learn and change, distanced us, but at the same time, made us more united. Today we are facing a new normality which has taught us that we are an integral part of a whole “everything” and invite us to be even more responsible and reinforce our institutional values in all our relationships:
Humility, Optimism, Gratitude, Amor(Love) and Respect, (HOGAR)
During this time, at Buenaventura Hotels, we´ve been working to renew ourselves. We learned and prepared for this new reality, to receive you and protect what is most important: Your Safety. Our mission is, and will continue to be, to generate experiences of leisure, fun and comfort through products and services with quality and warmth, putting your well-being first.
Our goal is to guarantee safe spaces for our dear guests, our family of associates, our suppliers and, in general, for the good of our society. To accomplish this, we have developed and implemented safety and hygiene protocols following the recommendations of the World Tourism Organization (UNWTO), The World Health Organization (WHO), our Federal, State and Municipal Governments guidelines, as well as the criteria and contributions of Puerto Vallarta’s Hotel Association. For the reactivation of Tourist activity, we have developed the following Guide that aims to inform the actions, processes and practices that Buenaventura Hotels will adopt or reinforce for the prevention and mitigation of the COVID-19 virus.
Pointing out the 5 directives under which our protocol was created: HOGAR, which stands for HOME in Spanish, to make you feel as safe as in your home.
Hygiene and Disinfection
Practices are implemented with the correct execution of cleaning and disinfection through techniques of aspersion and process of steam mist of common areas and the use of products with optimal levels of chemicals.
Increasing the frequency of cleaning and disinfection of frequent contact surfaces such as handles, rails, desk, tables, elevator controls panel, TV controls, telephones, switches, hallways, kitchen, terrace, greater concentration areas such as counters, access and waiting areas, chiller system filters, among others.
Investment in specialized equipment for disinfection, washing, rinsing, disinfection and drying of accessories in rooms and kitchens.
Equipment and disinfection processes for footwear, suitcases, bags, strollers, etc.
The good practices and controls marked by Distintivo “H” (a federal certification for food handling) are strictly followed to continue guaranteeing the quality and hygiene efficient handling of food and beverages.
Frequent cleaning of chiller systems filters and swimming pools filters.
Order and Control
The recommended hygiene practices (continuous washing and correct case of hands, sneeze label, among others) will be placed clearly and visibly on screens, hallways, and common areas.
Keep 6ft distance while waiting in places such as check-in, check-out, access to bars and restaurants, lounge areas, etc.
Maids and service personnel will be assigned to an specific floor.
Assisted buffet will be implemented, as well as at-the-moment preparation stations and reservation is suggested in specialty restaurants.
Using the stairs is suggested or a maximum of 4 people ( traveling together) when taking the elevators.
Guarantee in everyone’s well-being
Associates, suppliers, and guest’s temperatures will be measured with a proximity thermometer considering an ideal of 99.86 F (37.7° C) as without risk.
Antibacterial gel dispensers will be placed in all common areas of the hotel.
Medical service is available with special focus to assist possible cases of COVID-19.
Handshake and physical contact is avoided.
Constant usage of mouth covers for guests is suggested.
The use of protective personal equipment (PPE) such as glasses, gloves, and mouth covers will be provided to all our personnel according to their job functions.
A sanitation kit will be provided complimentary to all guests at arrival.
Accommodations and Social Distancing
Hotel occupancy is reduced in the first opening phase.
Furniture of our common areas has been modified to respect safe distance of 6 ft. Each table with a capacity of no more than 6 people or by family groups.
Lounge and beach chairs are distributed to accomplish a safe distance. We kindly request our guest to respect this furniture distribution.
Not staying at bars is suggested.
Rooms assignment is alternated trying to keep the greatest possible distance.
At Buenaventura hotels, guests are our reason for being and our associates are the soul of our company. Thereby, the new safety and hygiene protocols training emphasizes in our associates and our guests are strategically informed about the hotel's measures for your safety and tranquility contributing to a pleasant stay. Honesty has always been an important piece, because if a guest or an associate shows any of symptoms of COVID-19, they must inform the hotel staff, remember that if you take care of yourself, you take care of all of us.
Hotel OverviewProperty Location With a stay at Villa Premiere Boutique Hotel & Romantic Getaway in Puerto Vallarta (Colonia 5 de Diciembre), you'll be within a 5-minute drive of Malecon and Playa de los Muertos. This 4.5-star resort is 2.8 mi (4.5 km) from Cruise Ship Terminal and 5.4 mi (8.6 km) from Bay of Banderas. Rooms Make yourself at home in one of the 80 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Amenities Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and wedding services. Dining All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at La Corona, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and express check-in. Free valet parking is available onsite.
- Coffee/tea maker
- Daily housekeeping
- Free bottled water
- Towels provided
- Free local calls
- Linens provided
- Toilet paper
- Pillow menu
- Private bathroom
- Champagne service
- Free toiletries
- Espresso maker
- Hair dryer
- Iron/ironing board
- Smart TV
- In-room safe (laptop compatible)
- Digital TV service
- Room service (24 hours)
- Premium TV channels
- No rollaway/extra beds
- Free WiFi
- No cribs (infant beds)
- Dial-up Internet access (surcharge)
- In-room climate control (air conditioning)
- In-room massage available
- Premium bedding
- Separate sitting area
- Electric kettle
- Down comforter
- Wheelchair-accessible on-site restaurant
- Express check-in
- Wheelchair-accessible lounge
- Free bicycles on site
- Couples/private dining
- Art gallery on site
- Number of bars/lounges - 2
- Local Expert Concierge
- 24-hour front desk
- Swim-up bar
- Business center
- Spa treatment room(s)
- Express check-out
- Evening entertainment
- Free self parking
- Steam room
- Free WiFi
- Free valet parking
- Outdoor pool
- Free wired Internet
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Number of restaurants - 3
- Concierge services
- Conference center
- Wheelchair accessible (may have limitations)
- Accessible bathroom
- 24-hour fitness facilities
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wedding services
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
- Total number of rooms - 80
- Number of floors - 7
RecreationDistances are displayed to the nearest 0.1 mile and kilometer.
Playa Las Glorias - 0.1 km / 0.1 mi
Camarones Beach - 0.4 km / 0.2 mi
Teatro Vallarta - 0.5 km / 0.3 mi
Malecon - 1.1 km / 0.7 mi
Caballito - 1.5 km / 0.9 mi
Los Arcos Amphitheater - 1.7 km / 1 mi
La Presidencia (Town Hall) - 1.7 km / 1 mi
Plaza Principal - 1.7 km / 1 mi
Plaza de las Armas - 1.7 km / 1 mi
Naval Historic Museum - 1.7 km / 1.1 mi
La Iglesia de Nuestra Senora de Guadalupe - 1.7 km / 1.1 mi
Olas Altas Beach - 2 km / 1.2 mi
Cuale Island - 2.1 km / 1.3 mi
Galeria Olinala - 2.4 km / 1.5 mi
Olas Altas Street - 2.5 km / 1.5 mi
The preferred airport for Villa Premiere Boutique Hotel & Romantic Getaway is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 7.8 km / 4.9 mi
- Horse riding/rental
- Jet skiing
- Scooter/Moped Rentals
- Scuba diving
- Surfing/boogie boarding
- Yoga classes/instruction