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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / mexico / riviera-maya

Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, Mexico

CLASSIC PREFERRED

Banyan Tree Mayakoba

HEALTH & SAFETY INFO

Under the SafeSanctuary Programme, we adopt the Framework of Protect, Provide and Prevent. Safe Sanctuary Programme
Protect:
Keeping our associates and guests safe and healthy
Provide:
Giving guests a safe vacation environment
Prevent:
Maintain enhanced standards of hygiene and safety to prevent
unplanned shutdowns as a result of onsite infections
The Programme consists of 41 areas which cover the various aspects
of a guest’s journey and revisions to the delivery brand Standard
Hand sanitisers, together with face masks, are provided to guests as part of a welcome amenities
pack. Hand sanitiser dispensers are also readily available throughout the property. Adequate
social distancing measures are reflected in the public spaces, restaurants and recreation facilities.
Guests are encouraged to pre-book for the use of recreation facilities or may explore in-room
enjoyment of property experiences like family fun packs, digital or private wellbeing classes, all
in the privacy within and beyond the rooms and villas. Hourly cleaning of high touch areas
around the property will be performed to provide the guest with a clean environment to relax in
and enjoy. Food & Beverage offerings have been revised for this period where we will be offering
mainly a la carte orders. In-room dining services will continue, with contactless delivery.
These assurance protocols are developed with Bureau Veritas who will perform independent
inspections and certifications for all our properties.

OVERVIEW

Hotel Overview

Property Location With a stay at Banyan Tree Mayakoba in Playa del Carmen, you'll be 1.3 mi (2 km) from El Camaleon Mayakoba Golf Course and 3.2 mi (5.2 km) from Grand Coral Golf Riviera Maya. This 5-star resort is 5.7 mi (9.2 km) from Quinta Avenida and 6.4 mi (10.3 km) from Playa del Carmen Main Beach.
Rooms Treat yourself to a stay in one of the 123 guestrooms, featuring private pools and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Dining Grab a bite at Cello, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort has facilities measuring 10409 square feet (967 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Location

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Amenities

  • Minibar
  • Daily housekeeping
  • Phone
  • Turndown service
  • Furnished balcony or patio
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Champagne service
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • Smart TV
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Access via exterior corridors
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Private pool
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Doorbell/telephone notification
  • In-room massage available
  • Lever door handles
  • Premium bedding
  • Slippers
  • Recycling
  • Separate sitting area
  • Pay movies
  • Wheelchair accessible
  • Separate bathtub and shower
  • Down comforter
  • Smoking and Non-Smoking

DETAILS

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Picnic area
  • Express check-in
  • Number of outdoor pools - 4
  • Elevator
  • Well-lit path to entrance
  • Indoor pool
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Secured parking
  • Dry cleaning/laundry service
  • Books
  • Free valet parking
  • Games
  • Computer station
  • Food and water bowls
  • Conference space size (meters) - 967
  • Number of meeting rooms - 4
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Outdoor tennis courts - 4
  • Airport transportation (surcharge)
  • Golf course on site
  • Lifeguard on site
  • Tennis on site
  • Pro shop
  • Clubhouse
  • Barbecue grill(s)
  • Golf caddy
  • Free bicycles on site
  • Couples/private dining
  • Private picnics
  • Designer stores on site
  • Number of bars/lounges - 3
  • Tasting room
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 2
  • Free beach shuttle
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Free pool cabanas
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (free)
  • Health club
  • Smoke-free property
  • Children's pool
  • Breakfast available (surcharge)
  • Number of restaurants - 7
  • 24-hour business center
  • Conference space size (feet) - 10409
  • Ballroom
  • Laundry facilities
  • Spa tub
  • Beach towels
  • Accessible bathroom
  • 24-hour fitness facilities
  • Wheelchair-accessible concierge desk
  • Arcade/game room
  • Wedding services
  • In-room accessibility
  • Golf cart
  • Golf clubs (equipment)
  • Braille or raised signage
  • Garden
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free newspapers in lobby
  • Eco-friendly cleaning products used
  • Wheelchair-accessible meeting spaces/business center
  • Year Built - 2009
  • Total number of rooms - 123
  • Number of floors - 1

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleon Mayakoba Golf Course - 2 km / 1.3 mi
Grand Coral Golf Riviera Maya - 5.2 km / 3.2 mi
Tres Rios Ecopark - 5.8 km / 3.6 mi
28 de Julio Square - 7.6 km / 4.7 mi
Guadalupe Church - 8.2 km / 5.1 mi
Playa 88 - 8.4 km / 5.2 mi
Punta Esmeralda Beach - 9 km / 5.6 mi
Quinta Avenida - 9.2 km / 5.7 mi
Plaza Las Americas - 9.8 km / 6.1 mi
Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi
Mamitas Beach Club - 10.2 km / 6.3 mi
Playa del Carmen Main Beach - 10.3 km / 6.4 mi
Maroma Beach - 10.3 km / 6.4 mi
Quinta Alegría Shopping Mall - 10.6 km / 6.6 mi
Nuestra Senora del Carmen Catholic Church - 10.7 km / 6.7 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi
Cozumel Intl. Airport (CZM) - 42.5 km / 26.4 mi

The preferred airport for Banyan Tree Mayakoba is Cancun Intl. Airport (CUN).

  • Golfing
  • Hiking/biking trails