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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / mexico / riviera-maya

Grand Hyatt Playa Del Carmen Resort

1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, Mexico

CLASSIC PREFERRED

Grand Hyatt Playa Del Carmen Resort

HEALTH & SAFETY INFO

The safety and wellbeing of our guests and colleagues is always a top priority. In light of COVID-19 and for precautionary measures, the following services and facilities will be impacted. For inquiries, please contact the hotel directly.
Unavailable until further notice - Gym, Grand Club and The Grill at 126
Face coverings – Required in hotel indoor public areas and when moving around in outdoor areas
Our recently announced Global Care & Cleanliness Commitment focuses on the safety and wellbeing of our colleagues and guests, and builds on existing rigorous safety and cleanliness protocols. The commitment includes an international cleanliness and training accreditation process, a trained Hygiene & Wellbeing Leader or team at all locations, and a cross-functional panel of trusted medical and industry advisors. Visit Global Care & Cleanliness Commitment to learn more about



Face coverings – Required in hotel indoor public areas and when moving around in outdoor areas

OVERVIEW

Hotel Overview

Property Location With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach Club. This 5-star hotel is 1.5 mi (2.5 km) from Playa del Carmen Maritime Terminal and 7.1 mi (11.4 km) from Xcaret Eco Theme Park.
Rooms Make yourself at home in one of the 314 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Wired and wireless Internet access is complimentary, while 47-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Dining All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Sushi "n" Raw Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

Location

1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Amenities

  • Minibar
  • Furnished balcony
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Turndown service
  • Ceiling fan
  • Linens provided
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Television
  • Cable TV service
  • Flat-panel TV
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Slippers
  • Shower only
  • MP3 docking station
  • iPod docking station
  • Pet-friendly room
  • Club level room

DETAILS

Property Amenities

  • Wheelchair-accessible on-site restaurant
  • Express check-in
  • Number of outdoor pools - 4
  • Wheelchairs available on site
  • Elevator
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Swimming pool
  • Food and water bowls
  • Dog exercise area
  • Pet-sitting services
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Shopping on site
  • Designated smoking areas
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Free bicycles on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Full-service spa
  • Beach umbrellas
  • Spa treatment room(s)
  • Beach cabanas (surcharge)
  • Meeting rooms
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Coffee shop or café
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Hiking/biking trails nearby
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Ballroom
  • Wheelchair accessible path of travel
  • Beach towels
  • Accessible bathroom
  • 24-hour fitness facilities
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Arcade/game room
  • Wedding services
  • In-room accessibility
  • Garden
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free newspapers in lobby
  • Wheelchair-accessible meeting spaces/business center
  • Year Built - 2014
  • Total number of rooms - 314
  • Number of floors - 5

Dining

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Mamitas Beach Club - 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.9 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Central Square - 1.2 km / 0.7 mi
Yucatek Divers - 1.4 km / 0.9 mi
Playa del Carmen Maritime Terminal - 1.6 km / 1 mi
Paseo del Carmen - 1.7 km / 1.1 mi
Plaza Paraiso - 1.8 km / 1.1 mi
Guadalupe Church - 2.4 km / 1.5 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 55.8 km / 34.7 mi
Cozumel Intl. Airport (CZM) - 34.8 km / 21.6 mi

The preferred airport for Grand Hyatt Playa Del Carmen Resort is Cancun Intl. Airport (CUN).

  • Bicycle rentals
  • Golfing
  • Hiking/biking trails
  • Parasailing
  • Scuba diving
  • Snorkeling