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Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Hotel / mexico / riviera-maya

Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated

Av. Constituyentes No. 2, Playa del Carmen, QROO, Mexico

CLASSIC PREFERRED

Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated

HEALTH & SAFETY INFO

We continue to review, expand and develop protocols to address certain guest expectations related to anti-viral protocols and cleanliness. Highlights include:
Antibacterial gels dispensary stations in all high traffic areas and in guest suites Immediate disinfection of guest luggage upon arrival prior to delivering to the guests' suites Limiting guest queues and guest traffic to observe the highest standards and guidelines of distance and space High traffic areas (such as reception) disinfected twice each hour, at a minimum, or as needed Sanitizing and sealing in-suite amenities (remote controls, glasses, etc.) Rigorous food & beverage protocols developed in conjunction with independent counsel along with the highest standards of the Hyatt and Hilton brands Associate training and strict disinfection protocols upon arrival and prior to team-members starting their workday Strict regulation, monitoring and limited access for local deliveries. All local partners are subject to the same guidelines set for our associates and must be accredited through Playa SAFE STAY. 24-hour medical teams, including physicians, on-call and on-property

Hyatt Hotels Corporation recently announced a new Global Care & Cleanliness Commitment that includes an accreditation process by the Global Biorisk Advisory Council (GBAC), at all hotels around the world.
The commitment to GBAC STAR Accreditation builds on Hyatt’s existing sanitation protocols to add enhanced staff training and support resources. Hyatt has also engaged a cross-functional working group of medical experts and industry professionals that will contribute to both guest and colleague health and safety.

OVERVIEW

Hotel Overview

Property Location With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Resort - Newly Renovated, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 4 minutes by foot from Mamitas Beach Club. This 4.5-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 0.4 mi (0.7 km) from Nuestra Senora del Carmen Catholic Church.
Rooms Treat yourself to a stay in one of the 513 guestrooms, featuring private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.
Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy fusion cuisine at Pelicanos, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has facilities measuring 6781 square feet (630 square meters), including conference space. Free valet parking is available onsite.

Location

Av. Constituyentes No. 2, Playa del Carmen, QROO, Mexico

Airport:

CUN - Cancun International Airport

ROOMS

Amenities

  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Ceiling fan
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Private spa tub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Non-Smoking
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Separate bathtub and shower
  • Balcony
  • Minibar (stocked, free items)

DETAILS

Property Amenities

  • Number of outdoor pools - 3
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Games
  • Computer station
  • Swimming pool
  • Table tennis
  • Conference space size (meters) - 630
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Outdoor tennis court
  • Pool umbrellas
  • Number of bars/lounges - 7
  • Full-service spa
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Beach cabanas (surcharge)
  • Concerts/live shows
  • Meeting rooms
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Evening entertainment
  • Coffee shop or café
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Wheelchair accessible – no
  • Number of restaurants - 8
  • Conference space size (feet) - 6781
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Accessible bathroom
  • Roll-in shower
  • Wedding services
  • In-room accessibility
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby
  • Year Built - 2005
  • Total number of rooms - 513
  • Number of floors - 4
  • Number of buildings/towers - 4

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.2 mi
Pier Navega - 0.3 km / 0.2 mi
Mamitas Beach Club - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Calle Corazón - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.4 mi
3D Museum of Wonders - 0.8 km / 0.5 mi
Central Square - 1 km / 0.6 mi
Yucatek Divers - 1.2 km / 0.8 mi
Playa del Carmen Maritime Terminal - 1.4 km / 0.8 mi
Paseo del Carmen - 1.5 km / 0.9 mi
Plaza Paraiso - 1.6 km / 1 mi
Guadalupe Church - 2.5 km / 1.6 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 56 km / 34.8 mi
Cozumel Intl. Airport (CZM) - 34.1 km / 21.2 mi

  • Aerobics
  • Scuba diving
  • Snorkeling