Hotel / mexico / riviera-maya

Grand Velas Riviera Maya All Inclusive

Carretera Cancun Tulum KM 62, Municipio Solidaridad, Playa del Carmen, Mexico


Grand Velas Riviera Maya All Inclusive


Insider Tip

Indulge in a unique dinning experience at Grand Velas Riviera Maya with cuisine created by prestigious, award winning chefs, specifically to delight guests senses. Michele Mustiere - Chef Maitre Cuisinier de France. Xavier Perez Stone - Grand Finale winner of Mexico's Chef of the year in 2012, considered the best gastronomy contest for professionals in Mexico.

Hotel Overview

White-sand beach
Surrounded by tropical jungle and an award winning white-sand beach, this luxury Riviera Maya resort is located 5 minutes from downtown Playa del Carmen and 35 minutes from Cancun International Airport.
Jetted tubs
491 spacious suites with balconies or terraces boasting ocean or jungle views; amenities include interior Jacuzzi, indoor and outdoor sitting area, Nespresso coffee maker and L'Occitane bathroom amenities.
Spa, 7 restaurants
The Grand Velas All Suites & Spa Resort Riviera Maya features 7 restaurants, an award winning spa, and fitness center. This All-Inclusive resort includes various amenities in the room price; see the room description section for details.
Unique experiences in a 5-Diamond Riviera Maya
Its unique facilities with certified beach and beautiful Mayan jungle, will provide an unrivaled experience on your next holidays. Just 35 minutes from Cancun International Airport and 5 minutes from downtown Playa del Carmen, Grand Velas Riviera Maya will provide the perfect vacation escape.
An upscale ambiance designed for your comfort
With elegant suites, Personalized Concierge service, and award-winning Signature Spa (the largest in Latin America), a Convention Center with modern equipment and an incredible natural environment, this resort is perfect for the experienced traveler looking for exclusivity and impeccable service. Furthermore, all of our suites feature high-end amenities like a mini bar stocked daily with Premium drinks, turn down service, wi-fi, L’Occitane and 24-hour Personal Concierge service.
A world-class culinary tour
The resort’s fine cuisine includes several restaurants and bars, two with 4-Diamond certification. We also have the first restaurant in the world to be part of an all-inclusive and received a 5 Diamond award by the AAA.

Property Location
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a 8-minute drive from El Camaleon Mayakoba Golf Course and 13 minutes from Grand Coral Golf Riviera Maya. This 5-star property is within the region of Xcaret Eco Theme Park.

Make yourself at home in one of the 539 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy regional cuisine at Chaka, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7 AM to noon.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen This property has facilities measuring 94548 square feet (8784 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.


Carretera Cancun Tulum KM 62, Municipio Solidaridad, Playa del Carmen, Mexico


CUN - Cancun International Airport



Grand Velas Riviera Maya offers 491 suites appointed with modern décor including Mexican artwork. Guests can choose from adults-only suites with ocean views or family-friendly suites with ocean or jungle views; all accommodations include balconies or patios. Bathrooms feature jetted tubs, complimentary L'Occitaine toiletries, scales, and hair dryers. High-tech amenities include plasma TVs with digital cable, CD/DVD players, MP3 players, wireless Internet access (surcharge), and Ipod Dock device available in every suite. Rooms also feature bathrobes, slippers, and pillow menus. All suites are non smoking. This Mexico all inclusive resort includes the following in the room rate: all meals, domestic and international-brand drinks, 24-hour room service, stocked minibars, access to the fitness center and exercise programs, recreational activities, non-motorized water sports, kids' club (5-12 years old), self parking, 24-hour concierge service, and taxes and tips.


  • Air conditioning
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Down comforter
  • Pillow menu
  • MP3 docking station
  • iPod docking station
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms -


Property Amenities

Facing a serene white-sand beach, the Grand Velas Riviera Maya is located five minutes from downtown Playa del Carmen. Set amid tropical jungle, the 89,305-square-foot spa includes 40 treatment rooms, separate hydrotherapy facilities for men and women, and a full range of spa treatments and salon services (surcharge). Activities for adults include non-motorized water sports, bike tours, and exercise classes at the fitness center. For children ages 4-12, the resort offers a kids' club with supervised activities such as arts and crafts, water sports, and cooking classes. Amenities at this Mexico resort include 24-hour concierge and room service, babysitting/childcare (surcharge), and wireless Internet access (surcharge). The amenities listed below are available on site; fees may apply:

  • Elevator/lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms -
  • Number of floors -
  • Number of buildings/towers -
  • Airport transportation (surcharge)
  • Conference space
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Year Built
  • Area shuttle (surcharge)
  • Number of restaurants -
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Free reception
  • Number of indoor pools -
  • Number of outdoor pools -
  • Number of spa tubs -
  • Conference center
  • Snack bar/deli
  • Free valet parking
  • Computer station
  • Number of bars/lounges -
  • Number of poolside bars -
  • Number of beach bars -
  • Number of swim-up bars -
  • Luggage storage
  • Free grocery shopping service
  • Free beach shuttle
  • Beach shuttle (surcharge)
  • Beach umbrellas
  • Free beach cabanas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Karaoke
  • Ballroom
  • Banquet hall


Open-air, seasonal restaurant in a jungle setting. Serves international cuisine. Available from morning until late evening.
Casual, all-day dining restaurant. Features an international buffet with Chinese, Japanese, Italian, Mexican, and American dishes.
Beachfront restaurant located in the adults-only area. Serves French brasserie style cuisine including soups, salads, sandwiches, and quiches. Features a selection of international wines. Open daily from morning until late evening. Adults only minimum age: 16 years old.
Sen Lin Restaurant & Bar
Family-friendly restaurant serving Asian specialties. Located in the convention center of the hotel. Live music. Open nightly for dinner. Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge.
Lucca´s distinguished menu of Italian-Mediterranean cuisine is highlighted by fresh seafood, prime cuts and homemade pastas. House specialties include Agnello de Lucca - ravioli served on a bed of mushrooms with basil and black olive sauce; as well as roasted leg of lamb served with eggplant caviar, and marinated in a thyme-infusion sauce. Advanced reservations required through the concierge.
Elegant restaurant serving gourmet Mexican cuisine. Features indoor and outdoor seating with ocean views. Live music. Open nightly for dinner. Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge.
Cocina de Autor
Signature restaurant serving gourmet Spanish-inspired cuisine. Adults only (teenagers from 12 years and older are welcome at certain settings). Open nightly for dinner. Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge. Adults only minimum age: 16 years old.
Fine-dining restaurant serving traditional French cuisine. Live music. Open nightly for dinner. Adults only (teenagers from 12 years and older are welcome at certain settings). Dress code: business casual; no flip-flop sandals, t-shirts, or shorts. Advance reservations required through the concierge. Adults only minimum age: 16 years old.
Sky Bar
Stylish bar with ambiance music only. Located in the adults-only area. Open nightly.
Aqua Bar
Poolside bar in the main pool area. Includes a swim-up section. Open daily from late morning until early evening.
Sen Lin Bar
Bar serving exotic cocktails. Open nightly.
Karaoke and Piano Bar
Serves premium liquor, beer, and wine plus a selection of appetizers. Includes a TV for sports events and live entertainment on select evenings. Indoor and outdoor seating available. Open nightly.
Koi Bar
Sports bar with DJ. Open nightly.


A private beach and a health club are featured at the resort. There are 3 outdoor pools and a spa tub on site. Other recreational amenities include a sauna and a steam room. Sailing is available on site. Activities are available based on seasons and may change without notice.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics
  • Bicycle rentals
  • Boat launch
  • Fishing
  • Golfing
  • Hiking/biking trails
  • Horse riding/rental
  • Jet skiing
  • Motor boating
  • Pilates classes/instruction
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Swimming
  • Tennis
  • Volleyball
  • Yoga classes/instruction