Thompson Playa Del Carmen - Adults Only
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, Mexico
The sophisticated sister to Cancun and Tulum, Playa del Carmen is at the leading edge of Caribbean destinations. Here, walking takes you just about anywhere you need to be from taquerias to fine dining, uncommon shops, great people watching and exciting nightlife. Thompson has created a destination that is alive, refreshing and completely new to the Playa scene, whether you come to kick off your sandals on the beach, or let those Louboutins loose on the dance floor.
- Free newspaper
- Air conditioning
- LED TV
- Connecting/adjoining rooms available
- Daily housekeeping
- Soundproofed rooms
- Braille signage
- Turndown service
- Furnished balcony or patio
- Free bottled water
- Free local calls
- Ceiling fan
- Bedsheets provided
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Free long-distance calls
- In-room safe (laptop compatible)
- Guidebooks or recommendations
- Digital TV service
- Room service (24 hours)
- Rollaway/extra beds (surcharge)
- Premium TV channels
- Free WiFi
- Blackout drapes/curtains
- Rainfall showerhead
- Premium bedding
- Shower only
- Wheelchair accessible
- Pet-friendly room
- Toothbrush and toothpaste available
- Restaurant dining guide
Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This Playa del Carmen hotel also offers a nightclub, a rooftop terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Thompson Playa Del Carmen is a smoke-free property.
- Free bicycles on site
- Number of outdoor pools - 1
- Rooftop terrace
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 1
- 24-hour front desk
- Free grocery shopping service
- Conference space
- Business center
- Express check-out
- Tours/ticket assistance
- Pool cabanas (surcharge)
- Beach sun loungers
- Dry cleaning/laundry service
- Free WiFi
- Valet parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Swimming pool
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 1
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Shopping on site
- Pool umbrellas
- Laundry facilities
- Accessible bathroom
- 24-hour fitness facilities
- Roll-in shower
- Wedding services
- In-room accessibility
- Airport transportation (surcharge)
- Braille or raised signage
- Lifeguard on site
- Off-street parking
- Free newspapers in lobby
- Year Built - 2015
- Total number of rooms - 92
- Number of floors - 3
- Number of buildings/towers - 1
PoliciesKnow Before You Go
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 22 and USD 40 per person (approximately)
- Airport shuttle fee: USD 220 per vehicle (roundtrip)
- Valet parking fee: USD 15 per night
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per stay
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Destination fee: USD 34.80 per accommodation, per night. This fee does not apply to children under 1 year of age.
We have included all charges provided to us by the property.
DiningCooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and Noon. Thompson Playa Del Carmen has 3 restaurants on site. A complimentary grocery shopping service is offered and 24-hour room service is available.
RecreationDistances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Calle Corazón - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Mamitas Beach Club - 0.5 km / 0.3 mi
Central Square - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Yucatek Divers - 0.8 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
Playa del Carmen Maritime Terminal - 1 km / 0.6 mi
Paseo del Carmen - 1.1 km / 0.7 mi
Plaza Paraiso - 1.2 km / 0.7 mi
Guadalupe Church - 2.7 km / 1.7 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 56.1 km / 34.8 mi
Cozumel Intl. Airport (CZM) - 35.6 km / 22.1 mi
The preferred airport for Thompson Playa Del Carmen - Adults Only is Cancun Intl. Airport (CUN).
- Scuba diving