Hotel / mexico / riviera-maya

Hard Rock Hotel Riviera Maya All Inclusive

Km 72 Carretera Cancun Chetumal, Puerto Aventuras, ROO, Mexico


Hard Rock Hotel Riviera Maya All Inclusive


Hotel Overview

On the beach
Hard Rock Hotel Riviera Maya is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool.
All-inclusive gourmet dining
Boasting 9 restaurants and 4 bars, kids club, teen night club, swimming pools and spa.
Jacuzzi's, balconies, satellite TV
Rooms boast Jacuzzi tubs, LCD TV's with satellite programming, balconies and designer toiletries.

Property Location
When you stay at Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xpu-ha Beach and Xplor Theme Park. This 4.5-star property is 3.6 mi (5.8 km) from Dolphin Discovery and 12.8 mi (20.6 km) from Playa del Carmen Main Beach.

Make yourself at home in one of the 1264 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include concierge services, babysitting/childcare (surcharge), and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 1130 AM.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras This property has facilities measuring 87823 square feet (8159 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.


Km 72 Carretera Cancun Chetumal, Puerto Aventuras, ROO, Mexico


CUN - Cancun International Airport



Guests will be able to live their Rock Star dreams to the fullest at the Hard Rock Hotel Riviera Maya. Each room is equipped with a air conditioning, complimentary WiFi, personal liquor dispenser, 24 hour room service, minibar, flat screen satellite TV, Rock Spa bath amenities, in-room safe (accommodates lap top), coffee maker, telephone, alarm clock, hair dryer, iron and ironing board, bathrobe and slippers.


  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Balcony
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Private spa tub
  • Minibar (stocked, free items)
  • Rollaway/extra beds (free)
  • Number of bathrooms -


Property Amenities

The Hard Rock Hotel Riviera Maya extends along the coast of the Riviera Maya, home of natural wildlife and scenic views. It is the ideal vacation retreat to bring the entire family and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool. The traditional Mexican style of this resort and its modern touches provide an attractive setting for families looking for a fun and exciting vacation filled with activities for everyone. With the unbeatable all-inclusive features and its natural surroundings, Hard Rock Hotel Riviera Maya represents an excellent choice when value and good service are what you expect for an unforgettable vacation. With its inlet coves, suitable for snorkeling and kayaking, an enormous outdoor pool and expansive gardens, the realm of leisure possibilities are never-ending. The Andromeda disco opens in the early hours of the evening just for teens; the kids’ club keeps smaller children entertained and several tennis courts provide another alternative for those who love the game. If you are looking for a more adult experience, spa services are available at Aventura Spa Palace. Coves (beach inlets), Outdoor freestyle pool, swim up bar, 4 outdoor Jacuzzis, pool for scuba diving demonstration, dive tank, kayaks & snorkeling, teens lounge, 3 tennis courts, billiards, ping pong, table games, daily activities, Andromeda Disco, giant chess, bicycles, 1 multi-functional court-basketball/volleyball/soccer. The Kids Club invites children from 4 to 12 years of age every day from 9:00am to 7:00pm. The professional staff at this luxury Cancun resort are always ready to entertain. The Kids Club features an area for video games that includes an X-Box and Wii, a pool area where children can play, and a recreational area where kids develop their abilities in arts & crafts, and more. This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

  • Elevator/lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms -
  • Number of floors -
  • Number of buildings/towers -
  • Airport transportation (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Spa tub
  • Television in common areas
  • Arcade/game room
  • Garden
  • Poolside bar
  • Swim-up bar
  • Free breakfast
  • Nightclub
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • On private beach
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Airport transportation
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Number of restaurants -
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Number of outdoor pools -
  • Designated smoking areas (fines apply)
  • Conference center
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges -
  • Number of coffee shops/cafes -
  • Luggage storage
  • Beach umbrellas
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Number of buildings: 4

Number of floors: 3

Number of rooms: 687 in Family portion and 577 in Adults Only portion


At the Hard Rock Hotel Riviera Maya, dining is about more than food. It's a feast for the senses and an appetite for the good life. One served up with legendary eats and non-stop service at 9 world-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between. Enjoy the traditional Mexican cuisine or savor all-time favorites, such as pizza and pasta, there is always something in the menu that will certainly appeal your palate. There is a tasty selection of natural fruit juices for the small ones and excellent red or white wines for the adults. Our wine list will surprise you. And with delicious treats to taste throughout the day, no one will go hungry at this resort. Our well-stocked bars will allow you to sample the best domestic and international labels as well as one-of-a kind cocktails.
The Market
Enjoy dining on Argentinean cuisine, serving a Breakfast buffet and Dinner a la carte.
Ventanas Pizza & Pasta
Serving dinner a la carte, guests will enjoy Pizza and pastas in a casual dining venue.
La Hacienda
This fine dining restaurant is open for dinner serveing Mexican cuisine a la carte.
Serving coffee, ice cream, crepes and pastries.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics
  • Basketball
  • Bicycle rentals
  • Golfing
  • Kayaking
  • Pilates classes/instruction
  • Playground
  • Snorkeling
  • Swimming
  • Tennis
  • Volleyball