Grand Velas Riviera Nayarit - All Inclusive
Av. Cocoteros, 98 Sur, Fracc. Nuevo Vallarta, Nuevo Vallarta, NAY, Mexico
Destination Entry Requirements
FOR STAFF MEMBERS
Training and regular practice of safety and hygiene protocols.
Physical distancing of at least 6 ft. (2 meters).
The body temperature of all staff members will be taken upon arrival and
they will pass —before and after their shift— through a sanitization cabin
with a steam system.
Touchless hand sanitizer dispensers located at key points.
Sanitizing mats in high-touch areas.
Hand washing at least every hour, for a minimum period of 20 seconds.
Personal protection equipment.
We will take the body temperature of each guest.
We will ask our guests to use the sanitizing mat, wash their hands, and use
Guests’ luggage will be sanitized as well.
We will share with them all the security and hygiene protocols.
All high-touch points will be sanitized after their check-in and check-out.
Each guest will be provided with a personal protection kit upon departure
(gloves, hand sanitizer, wet wipes, and a face mask).
We only use cleaning products and chemicals authorized by EPA (the
United States Environmental Protection Agency).
Transportation: Our vehicles will be sanitized with steam after each use.
Public Areas: We will increase the cleaning frequency in common areas,
with special attention to surfaces such as entrance doors, credenzas,
handrails, tables, desks, benches, armchairs, waiting rooms, garbage bins,
and elevators. Our pools will be thoroughly cleaned and sanitized every day,
as well as the sun loungers mattresses and linings.
Housekeeping: The entire work equipment will be sanitized at the
beginning and end of shifts, including maid trolleys, suite service tables,
trays, etc. There will be a detailed sanitization of contact points in suites,
such as desks, TV furniture, tables, chairs, remote controls, thermostat, bath
furniture (shower, jacuzzi and WC), gates, mirrors, frames, doors, handles,
light switches, drawers, telephones, and floors. All the products of the
minibar will be replaced with sanitized products at the end of each guest's
stay, as well as the air conditioning will be sanitized with UV light.
Experiences: We will promote that our guests follow the hygiene
procedures to enter the restaurants, Spas, gyms, boutiques, Kids ’and Teens’
Clubs. In every area, all objects will be sanitized and maximum capacities will
be determined to keep physical distancing.
Food and Beverages: The strict hygiene procedures for the staff will be
reinforced and registered. Our staff members will wear a face mask at all
times. The crockery will be washed and sanitized, as well as other high-touch
points (tables, chairs, napkins, trays, service bars, check holders, and pens).
We will reduce printed menus and instead, we will provide a QR code so that
guests can read it from their personal device. Suite service will be delivered
at the door, and all meals will be protected with plastic film or a food cover.
Our staff members will be prepared to report any suspected case of COVID-19.
We will also guide our guests on how to inform our staff in case of symptoms.
A doctor will be available for any medical evaluation that is required.
If the suspected case of "COVID-19" or symptoms are confirmed, the patient
will be transported to the hospital; the suite will be sanitized and we will
follow-up the patient’s situation. This suite will be locked for the right
sanitization and release process.
Enjoy Mexican cuisine at Frida, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.Business, Other Amenities Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nuevo Vallarta? This property has facilities measuring 6620 square feet (615 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
- LED TV
- Daily housekeeping
- Soundproofed rooms
- Hypo-allergenic bedding available
- Turndown service
- Free bottled water
- Towels provided
- Ceiling fan
- Bedsheets provided
- Pillow menu
- Free toiletries
- Espresso maker
- Hair dryer
- Iron/ironing board
- Bathtub or shower
- In-room safe (laptop compatible)
- Satellite TV service
- Room service (24 hours)
- Free WiFi
- Grab bar - near toilet
- Bathroom emergency pull cord
- In-room climate control (air conditioning)
- Free weekday newspaper
- Premium bedding
- MP3 docking station
- Wheelchair accessible
- Down comforter
- No cribs (infant beds)
- Picnic area
- Number of outdoor pools - 3
- Fitness facilities
- Children's club
- 24-hour front desk
- Poolside bar
- Business center
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Conference space size (meters) - 615
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Pool umbrellas
- Airport transportation (surcharge)
- Private picnics
- Number of bars/lounges - 2
- Full-service spa
- Swim-up bar
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Smoke-free property
- Bicycle rentals on site
- Children's club (free)
- Children's pool
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Number of restaurants - 5
- Conference space size (feet) - 6620
- Laundry facilities
- Spa tub
- Beach towels
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- Arcade/game room
- Wedding services
- In-room accessibility
- Multilingual staff
- Free newspapers in lobby
- Year Built - 2002
- Total number of rooms - 267
- Number of floors - 9
- Number of buildings/towers - 1
RecreationDistances are displayed to the nearest 0.1 mile and kilometer.
Nuevo Vallarta Beach - 0.1 km / 0.1 mi
Paradise Plaza Shopping Center - 1.6 km / 1 mi
El Cora Crocodile Sanctuary - 2.1 km / 1.3 mi
Nayar Vidanta Golf - 3.1 km / 1.9 mi
Plaza Lago Real Shopping Center - 4 km / 2.5 mi
Aquaventuras Park Vallarta - 4 km / 2.5 mi
Splash Water Park Vallarta - 4.2 km / 2.6 mi
Playa Bucerias - 5.8 km / 3.6 mi
Flamingos Golf Club - 6.2 km / 3.9 mi
El Faro Lighthouse - 13.3 km / 8.3 mi
Marina Golf Club - 13.7 km / 8.5 mi
International Convention Center - 13.8 km / 8.5 mi
Vallarta Casino - 14.8 km / 9.2 mi
Bay of Banderas - 14.9 km / 9.2 mi
Cruise Ship Terminal - 14.9 km / 9.2 mi
The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11.5 km / 7.1 mi
- Bicycle rentals
- Golf - driving range
- Helicopter/airplane sightseeing
- Hiking/biking trails
- Horse riding/rental
- Motor boating
- Pilates classes/instruction
- Scuba diving
- Surfing/boogie boarding
- Yoga classes/instruction