Hard Rock Hotel Vallarta - All Inclusive
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, Mexico
CLASSIC PREFERRED
Hard Rock Hotel Vallarta - All Inclusive
HEALTH & SAFETY INFO
For added guest and employee safety, the global Hard Rock SAFE + SOUND program now requires hotel guests to wear appropriate facial coverings/face masks in all public areas of hotels with the exception of when outdoor spaces, by the pool or beach, or when actively eating and/or drinking or smoking. Designated areas include common indoor spaces such
as the hotel lobby, retail stores, elevators, waiting areas of common facilities (like spa, salon, restaurants or bars), and the theater.
PROTOCOLS, PROCEDURES, AND PREVENTIVE MEASURES
We have developed a comprehensive, enhanced cleanliness and sanitation plan that consists of added precautionary measures throughout all aspects of the guest and team member experience. Hard Rock Hotel & Casino Punta Cana will also implement the global Hard Rock SAFE + SOUND program powered by Ecolab, which includes detailed guidelines and protocols followed by all branded properties around the world. Below you will find a summary of our enhanced protocols:
Safe+Sound Progran
1. Guest & Employee Health: Antibacterial hand-sanitizing stations will be placed throughout all areas of the hotel, with additional signage throughout back-of-house and guest areas reminding everyone of important health and hygiene protocols such as handwashing and physical distancing. Physical contact will be minimized as much as possible, and we will continue to provide an onsite 24/7 doctor to provide medical assistance as needed.
2. Employee Protocols: All of our staff have received thorough training on our enhanced protocols, in addition to training on identifying any flu or virus-like symptoms and following a firm procedure on reporting to a medical official. Staff will also continue to receive training on global standards of sanitation set forth by third parties such as Ecolab and NSF. In addition to ongoing training, employees will be closely monitored for any symptoms (including a temperature reading) on a daily basis, and will be required to wear the appropriate PPE (personal protective equipment) based on their roles and responsibilities.
3. Cleaning Protocols and Sanitation: We use cleaning products such as Ecolab and standards that meet EPA (Environmental Protection Agency) guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens. We have increased the frequency of deep-cleaning and disinfecting all common areas, public spaces and guest rooms (in addition to back of house areas) with an emphasis on high-contact surfaces such as front desk check-in counters, elevators and elevator buttons, door handles, public bathrooms, room keys and locks, ATMs, handrails, tables, gym equipment, dining surfaces, seating areas, pool chairs and more.
4. Physical Distancing: Guests and employees are instructed to practice physical distancing by standing six feet away from other groups who are not traveling with them; this includes while standing in lines, waiting for elevators (including limited capacity), or walking throughout the hotel. Additionally, furniture placement throughout all common areas and back-of-house has been rearranged to allow for increased spacing, including redesigned layouts for meetings and events.
5. Guest Experience: Every step of the guest journey has its own set of defined protocols that will ensure the safety and wellbeing of our guests and employees, while maintaining the level of service that you have come to expect. This includes our in-house transfer company, luggage disinfection, non-invasive temperature readings via a thermal camera, a pristine check-in process, strictly enforced hygiene and physical distancing practices throughout the spa, salon, fitness center, pool and beach areas, shows and more.
6. F&B: We will continue to reinforce our internationally recognized methods of identifying and managing food safety related risk, including Hazard Analysis Critical Control Points (HACCP), and adhering to strict global brand standards in addition to third-party standards such as NSF. Select services such as buffet and teppanyaki have been eliminated, while in-room dining will now be contactless with enhanced menu options
as the hotel lobby, retail stores, elevators, waiting areas of common facilities (like spa, salon, restaurants or bars), and the theater.
PROTOCOLS, PROCEDURES, AND PREVENTIVE MEASURES
We have developed a comprehensive, enhanced cleanliness and sanitation plan that consists of added precautionary measures throughout all aspects of the guest and team member experience. Hard Rock Hotel & Casino Punta Cana will also implement the global Hard Rock SAFE + SOUND program powered by Ecolab, which includes detailed guidelines and protocols followed by all branded properties around the world. Below you will find a summary of our enhanced protocols:
Safe+Sound Progran
1. Guest & Employee Health: Antibacterial hand-sanitizing stations will be placed throughout all areas of the hotel, with additional signage throughout back-of-house and guest areas reminding everyone of important health and hygiene protocols such as handwashing and physical distancing. Physical contact will be minimized as much as possible, and we will continue to provide an onsite 24/7 doctor to provide medical assistance as needed.
2. Employee Protocols: All of our staff have received thorough training on our enhanced protocols, in addition to training on identifying any flu or virus-like symptoms and following a firm procedure on reporting to a medical official. Staff will also continue to receive training on global standards of sanitation set forth by third parties such as Ecolab and NSF. In addition to ongoing training, employees will be closely monitored for any symptoms (including a temperature reading) on a daily basis, and will be required to wear the appropriate PPE (personal protective equipment) based on their roles and responsibilities.
3. Cleaning Protocols and Sanitation: We use cleaning products such as Ecolab and standards that meet EPA (Environmental Protection Agency) guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens. We have increased the frequency of deep-cleaning and disinfecting all common areas, public spaces and guest rooms (in addition to back of house areas) with an emphasis on high-contact surfaces such as front desk check-in counters, elevators and elevator buttons, door handles, public bathrooms, room keys and locks, ATMs, handrails, tables, gym equipment, dining surfaces, seating areas, pool chairs and more.
4. Physical Distancing: Guests and employees are instructed to practice physical distancing by standing six feet away from other groups who are not traveling with them; this includes while standing in lines, waiting for elevators (including limited capacity), or walking throughout the hotel. Additionally, furniture placement throughout all common areas and back-of-house has been rearranged to allow for increased spacing, including redesigned layouts for meetings and events.
5. Guest Experience: Every step of the guest journey has its own set of defined protocols that will ensure the safety and wellbeing of our guests and employees, while maintaining the level of service that you have come to expect. This includes our in-house transfer company, luggage disinfection, non-invasive temperature readings via a thermal camera, a pristine check-in process, strictly enforced hygiene and physical distancing practices throughout the spa, salon, fitness center, pool and beach areas, shows and more.
6. F&B: We will continue to reinforce our internationally recognized methods of identifying and managing food safety related risk, including Hazard Analysis Critical Control Points (HACCP), and adhering to strict global brand standards in addition to third-party standards such as NSF. Select services such as buffet and teppanyaki have been eliminated, while in-room dining will now be contactless with enhanced menu options
OVERVIEW
Hotel Overview
Property Location With a stay at Hard Rock Hotel Vallarta - All Inclusive in Nuevo Vallarta, you'll be on the beach, steps from Nuevo Vallarta Beach and a 2-minute drive from Vallarta Adventures. This 4.5-star property is 4.3 mi (6.9 km) from Playa Bucerias and 8.7 mi (14.1 km) from Bay of Banderas. Rooms Treat yourself to a stay in one of the 348 individually decorated guestrooms, featuring indoor private spa tubs. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Conveniences include phones, as well as laptop-compatible safes and desks. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 spa tubs, and a health club. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.Enjoy international cuisine at The Market, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:30 AM.
Business, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Location
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, Mexico
Airport:
PVR - Gustavo Diaz Ordaz International Airport
ROOMS
Amenities
- Air conditioning
- Egyptian-cotton sheets
- Daily housekeeping
- Iron/ironing board (on request)
- Individually furnished
- Phone
- Individually decorated
- Free bottled water
- Towels provided
- Ceiling fan
- Linens provided
- Private bathroom
- Free toiletries
- Hair dryer
- Private spa tub (indoor)
- Private spa tub
- In-room safe (laptop compatible)
- Window screens
- Guidebooks or recommendations
- Room service (24 hours)
- Non-Smoking
- Free WiFi
- Blackout drapes/curtains
- Desk
- Laptop-friendly workspace
- Premium bedding
- Shower only
- Minibar (stocked, free items)
- Down comforter
- No rollaway/extra beds
- No cribs (infant beds)
DETAILS
Property Amenities
- Waterslide
- Number of outdoor pools - 2
- Number of spa tubs - 2
- Elevator
- 24-hour front desk
- Free grocery shopping service
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Computer station
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Shopping on site
- Wheelchair accessible (may have limitations)
- Outdoor tennis court
- Pool umbrellas
- Airport transportation (surcharge)
- Tennis on site
- Free bicycles on site
- Number of bars/lounges - 5
- Number of poolside bars - 2
- Full-service spa
- Swim-up bar
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Beach cabanas (surcharge)
- Meeting rooms
- Tours/ticket assistance
- Coffee shop or café
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Proposal/romance packages available
- Number of restaurants - 6
- Laundry facilities
- Beach towels
- Television in common areas
- Accessible bathroom
- 24-hour fitness facilities
- Roll-in shower
- Wedding services
- In-room accessibility
- Garden
- Multilingual staff
- Free newspapers in lobby
- Total number of rooms - 348
- Number of buildings/towers - 4
Dining
Recreation
Distances are displayed to the nearest 0.1 mile and kilometer.Nuevo Vallarta Beach - 0.2 km / 0.1 mi
Paradise Plaza Shopping Center - 0.4 km / 0.2 mi
Vallarta Adventures - 1.7 km / 1 mi
Nayar Vidanta Golf - 2.2 km / 1.4 mi
Aquaventuras Park Vallarta - 3.2 km / 2 mi
Splash Water Park Vallarta - 3.3 km / 2.1 mi
El Cora Crocodile Sanctuary - 3.4 km / 2.1 mi
Plaza Lago Real Shopping Center - 4.9 km / 3.1 mi
Playa Bucerias - 6.9 km / 4.3 mi
Flamingos Golf Club - 7.4 km / 4.6 mi
El Faro Lighthouse - 12.5 km / 7.8 mi
Marina Golf Club - 12.9 km / 8 mi
International Convention Center - 12.9 km / 8 mi
Vallarta Casino - 14 km / 8.7 mi
Bay of Banderas - 14.1 km / 8.7 mi
The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11.2 km / 6.9 mi
- Basketball
- Boat launch
- Fishing
- Golfing
- Horse riding/rental
- Sailing
- Scuba diving
- Snorkeling
- Swimming
- Tennis
- Volleyball
- Whale-watching