Hotels

Collections

Tours

Top Picks

The Know Zone


Hotel Health Status - COVID Property Status and Safety Protocols. Go to Hotel Status

Swissotel - Chicago

Swissotel - Chicago

323 E Wacker Dr, Chicago, Illinois, United States

Overview


Overview

Property Location With a stay at Swissotel - Chicago, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Riverwalk and Michigan Avenue. This 4.5-star hotel is 0.4 mi (0.6 km) from Grant Park and 0.5 mi (0.8 km) from Chicago Theatre.
Rooms Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

What to expect:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Airport:

ORD - OHare International

Details


Amenities

  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Towels provided
  • Linens provided
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Raised toilet seat
  • Local maps
  • Free cribs/infant beds
  • Guidebooks or recommendations
  • Low-height counters/sink
  • Cable TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Location - top floor
  • Grab bar - near toilet
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Wired Internet access (surcharge)
  • Designer toiletries
  • Desk
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Refrigerator (surcharge)
  • Pay movies
  • iPod docking station
  • Wheelchair accessible
  • Separate bathtub and shower
  • Restaurant dining guide
  • Bathroom grab bars

Property Amenities

  • Express check-in
  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Conference space
  • Business center
  • Billiards or pool table
  • Porter/bellhop
  • Grocery/convenience store
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Hiking/biking trails nearby
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Wheelchair accessible (may have limitations)
  • Laundry facilities
  • Wheelchair accessible path of travel
  • Television in common areas
  • Accessible bathroom
  • 24-hour fitness facilities
  • Roll-in shower
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby
  • Year Built - 1988
  • Total number of rooms - 661
  • Number of floors - 43

Policies

Know Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
  • The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 60.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Recreation

Distances are displayed to the nearest 0.1 mile and kilometer.

Chicago Riverwalk - 0.2 km / 0.1 mi
Michigan Avenue - 0.4 km / 0.3 mi
Aon Center - 0.6 km / 0.4 mi
Grant Park - 0.6 km / 0.4 mi
Harris Theater - 0.6 km / 0.4 mi
Tribune Tower - 0.7 km / 0.4 mi
Chicago Theatre - 0.8 km / 0.5 mi
Chicago Cultural Center - 0.9 km / 0.6 mi
Millennium Park - 1 km / 0.6 mi
Northwestern Memorial Hospital - 1 km / 0.6 mi
Oriental Theatre - 1 km / 0.7 mi
House of Blues Chicago - 1.1 km / 0.7 mi
Cloud Gate - 1.1 km / 0.7 mi
Goodman Theater - 1.1 km / 0.7 mi
Ann and Robert H. Lurie Children's Hospital - 1.2 km / 0.7 mi

The nearest airports are:
O'Hare Intl. Airport (ORD) - 32.5 km / 20.2 mi
Midway Intl. Airport (MDW) - 20.6 km / 12.8 mi
Chicago, IL (PWK-Chicago Executive) - 44.9 km / 27.9 mi

The preferred airport for Swissotel - Chicago is O'Hare Intl. Airport (ORD).

Map