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TOURS & ACTIVITIES / MEXICO / COZUMEL
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Location: Cozumel, Mexico
Duration: 9 to 18 hours
Product code: 103974P3
There was bit of confusion when we first got there. Staff said we had a package that included ONE free drink and ONE free appetizer. I pretty much demanded to speak with the Manager and showed him a screenshot of what was included. After that, they apologized and said it was miscommunication with the staff at door. Gave us the wrong wristband.
From then on, everything was GREAT! We were very well taken care of! Made for a wonderful day and experience with our cruise.
Once you walk through the long shopping center at the port to get to a cab for about a 15 minute ride, this excursion was awesome. We had our own corner of tables right by the water for our group of 8 (6 adults and 2 young kids). I would recommend water shoes, since it is rocks and not sand, but the water was gorgeous and you can use their snorkel equipment. The waiters were very attentive and we were never wanting for food or beverages. Fernando was super fun and led a great tequila tasting, and 2 of our group extended their 5-minute massages to about 30 minutes and said they were wonderful. A nice way to be able to do your own things, but still experience Cozumel.
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