Tour was cancelled last minute. I got a full refund but I had already gone all the way to Zurich for the tour to only find out it was cancelled upon arrival. They said they tried to call me the day before but I had no calls or emails about the cancellation. I ended up going to the Rhine Falls on my own... took the train from Zurich HB. However since I actually never got to do the tour, I have nothing to give feedback on.

Ok tour if you just wanna visit Black Forest from Zurich and you're pressed for time. I enjoyed the Rhine Falls experience however, I felt that a big chunk of the time was spent for the shopping. Our tour guide Ana did not give us any background about the places we will visit. She was more enthusiastic about bringing the group to the place where the clock demo would be held. Just a tip, if you are not into cuckoo clocks, do not follow the tour guide in the place where the clock demo will be head. Skip it and just explore the place on your own. You will know where to meet the group when it's time to leave the place anyway. The back forest cake is a must try.

I had received message that my trip was confirmed but when I reached the pick up point, I was told that the tour cannot take place because there was not enough number of people.

The lady tour guide seems to get a lot of bad reviews. I won't say she is rude she is just very upfront, she is not super friendly but not a terrible person either. I did not enjoy the Black Forest since it just seemed only a shopping and restaurants area, nothing very scenic here, unless you decide to take a walk in the Black Forest woods. I wanted to go but i felt i was going to get lost and not make it back in time. No one in my tour seemed too interested in the woods area besides me so i didn't want to go alone. I wouldn't recommend Black Forest tour for someone who is looking to see more scenic or touristy things or take pretty pictures. It is just a big shopping area that's it and they sell cuckoo clocks there. I did like the Rhine Falls part of the tour. I had to pay 8 Francs extra, but it was worth it, very pretty and you feel the water falls on you, and you get to go very close to it. Definitely recommend this part of the tour.

To go by boat near the Rhine Falls was an interesting experience. However not included, but for an extra expense. The next stop, at the Titlii sea i Germany, offered only a street with tourist items. And no visit to a factory that makes the clocks that makes the town an attraction. Only a lady at a counter, who in five minutes explained how these clocks are made. Moreover, the guide on the tour was mostly silent, she had not much information to offer, so the trip (which lasted many hours in a mini-bus) was utterly boring. Worst of all was the driver, an old man who probably has made the trip a hundred times, and who drove terribly fast in the mountains, sick-sacking as he now and again ran over on the opposite file. He was not even fully concentrated on his driving, since he was continuously talking to the guide (who sat in a seat next to him). It was a terribly frightening experience, and one that really made me angry since he "had my life in his hands". I was not the only passenger w