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417 reviews
Location: Big Island of Hawaii, United States
Duration: 2 hours 30 minutes
Product code: 26811P1
Overview
ItineraryGuest will drive up to our location and check-in at our Visitor Center. Next, a staff member will call the group together and go over a brief orientation. Once done, the staff member will walk the tour a short distance to the gear-up area. There, the tour will meet their guide, go over a brief safety orientation, get into their gear and load up into vans. Our drivers will then take the guests to the top of our property where they will go over a final safety speech and then proceed down our 9-Line guided course. The final line ends at the Visitor Center where the guest checked in. This tour can take 2-2.5 hours depending on the size of the group and the weather.Stop At: • The Umauma Experience, 31-313 Old Mamalahoa Hwy., Hakalau, Island of Hawaii, HI 96710 • Umauma Falls, Old Camp Rd North Hamakua Coast, Honomu, Island of Hawaii, HI
Supplier Name
Umauma Falls Zipline & Rappel Experience
Additional Information
Confirmation will be received at time of booking,Children must be accompanied by an adult,Must be 4-years-of-age or older to zip,Guests not zipping but accompanied by 2 or more paying zippers may access the garden and waterfalls for free,No refunds will be issued for no-shows or late arrivals,Zipping requires closed-toe shoes,Not recommended for pregnant women or people with back or neck problems.,Involves a small amount of walking on uneven surfaces,Weight limits: minimum 35 lbs; maximum 275 lbs,Not wheelchair accessible,Travelers should have a moderate physical fitness level,This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund,This tour/activity will have a maximum of 20 travelers,Face masks required for travelers in public areas,Face masks required for guides in public areas,Hand sanitizer available to travelers and staff,Social distancing enforced throughout experience,Regularly sanitized high-traffic areas,Gear/equipment sanitized between use,Transportation vehicles regularly sanitized,Guides required to regularly wash hands,Regular temperature checks for staff,Paid stay-at-home policy for staff with symptoms,Contactless payments for gratuities and add-ons,Face covering is required where social distancing is not possible.
Inclusions:
Expertise of professional guides
Exclusions:
Gratuities
Traveler Reviews
The best part was the ziplining of course, and being able to go with a partner at the same time. The guides are very good at what they do, and they make the experience more fun with their friendliness and positivity throughout the day. Some of them give a little history and education about the area as well, that was appreciated.
Reviewed by: korielihau, 12/16/2021 12:00:00 AM
The zip lines were awesome, staff did an excellent job. The park is beautiful we could see our kids zipline on the 8-9th lines. Lovely shop with everything including an additional card, smoothies and sandwiches for lunch. It was a lovely morning experience! Only bummer was the garden was closed.
Reviewed by: blisstrish1974, 12/16/2021 12:00:00 AM
This was so cool! 9 zip lines and the views!!! Mike “Mai Tai” and his crew… you guys are an awesome bunch!! I was low-key terrified as it was my first time, but once you stepped off that podium… all that fear went away… if you’re undecided ‘bout whether or not you should do it… I say “just do it”! It’s worth every penny! Mahalo!!
Reviewed by: Johanna_D, 12/15/2021 12:00:00 AM
I want to thanks the crew Micah, Kayden, Laa, John! They are young, energetic with sense of humour. They are also very serious about the safety of all guests which the most important for zip line activity! The company is lucky to have staff like this!
The location is awesome with good view too!
Reviewed by: Magpig88, 12/11/2021 12:00:00 AM
I really enjoyed The ability to cut loose and zip upside down if you choose.. the staff is a very energetic, friendly bunch that made the first time for my fiance and myself very memorable! Will spread the word for sure
Reviewed by: Brian_P, 12/10/2021 12:00:00 AM